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Real Estate · head to head

DoorLoop vs TenantCloud

DoorLoop logo

DoorLoop

Real Estate

Cloud property management with double entry accounting, priced per unit above a monthly minimum

From
On request
Rated
-
Full reviewWebsite
TenantCloud logo

TenantCloud

Real Estate

Low-cost property management aimed at self-managing landlords rather than third-party managers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DoorLoop pricing is per unit against a monthly minimum, so a 20 unit portfolio pays the same as one two or three times the size and the real cost per unit lands far above the advertised figure.; TenantCloud the accounting is categorised income and expense rather than a double entry general ledger, so it will not support trust accounting or the owner statements a licensed third-party manager has to produce.
  • They diverge on capability: DoorLoop covers Double entry accounting, TenantCloud covers Unit-banded plans.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DoorLoop and TenantCloud actually diverge.

Attributes where DoorLoop and TenantCloud differ
AttributeDoorLoopTenantCloud
Pricing modelPer unit per month with a monthly minimumPer month by unit count

Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Real Estate).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DoorLoop

  • Double entry accounting
  • Tenant and owner portals
  • Maintenance and work orders
  • E-signature
  • Reporting

Only in TenantCloud

  • Unit-banded plans
  • Maintenance requests
  • Income and expense tracking
  • Lease documents and e-signature

Both cover

  • Rent collection
  • Listing syndication
  • Tenant screening

What people use each for

The jobs each tool is most often brought in to do.

DoorLoop

  • A third-party manager with 100 to 500 residential units moving off spreadsheets and a desktop accounting packagenot TenantCloud
  • A landlord who self-manages several small multifamily buildings and wants owners, tenants and the ledger in one placenot TenantCloud
  • A manager who needs trust accounting that survives a state audit without maintaining a separate bookkeeping systemnot TenantCloud
  • An operator consolidating rent collection onto one rail so that arrears reporting is accurate on the day rather than a week laternot TenantCloud

TenantCloud

  • A landlord with six to thirty units who wants rent by ACH, receipts and a tax-ready expense record without paying management-suite pricesnot DoorLoop
  • Someone inheriting a small portfolio who needs leases, applications and screening in one place from a standing startnot DoorLoop
  • A part-time landlord who wants tenants to submit maintenance requests through an application rather than by text messagenot DoorLoop
  • Testing whether online rent collection improves on-time payment before committing to a full property management platformnot DoorLoop

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DoorLoop

  • Pricing is per unit against a monthly minimum, so a 20 unit portfolio pays the same as one two or three times the size and the real cost per unit lands far above the advertised figure.
  • Payment processing margin is part of how the vendor earns, so the subscription understates total cost: card fees are usually passed to residents, ACH terms differ by plan, and the spread is not negotiable at small volumes.
  • First term pricing is discounted aggressively, which means the renewal quote is materially higher than the number that won the deal, and the deeper discounts are attached to multi-year commitments.
  • Commercial lease administration is shallow: CAM reconciliation, percentage rent and complex escalation schedules are not handled at the level a mixed commercial and residential portfolio requires.
  • The vendor is younger than Buildium, AppFolio or Yardi, so the third-party integration catalogue and the pool of consultants who can migrate legacy data are both much smaller.

TenantCloud

  • The accounting is categorised income and expense rather than a double entry general ledger, so it will not support trust accounting or the owner statements a licensed third-party manager has to produce.
  • Plans are banded by unit count, which means crossing a band boundary by a single unit steps the monthly bill up rather than nudging it, and the bands are where most of the vendor pricing power sits.
  • A large share of the vendor economics comes from screening fees, insurance commissions and payment processing rather than the subscription, so the true annual cost depends on volume you cannot see when you sign up.
  • Owner reporting is thin because the product assumes the landlord is the owner, which makes it unsuitable the moment you start managing property for someone else.
  • Support and product depth trail Buildium and AppFolio noticeably, and the escape route when you outgrow it is a migration to a different vendor rather than an upgrade path within this one.

Pricing, plan by plan

DoorLoop

On request
  • Starter$undefined/month
    • Charged per unit against a monthly minimum
    • Accounting, rent collection and tenant portal
    • Standard reporting
  • Pro$undefined/month
    • Charged per unit against a higher monthly minimum
    • Owner portal and owner statements
    • QuickBooks sync
  • Premium$undefined/month
    • Charged per unit against the highest monthly minimum
    • Dedicated onboarding and priority support
    • API access

TenantCloud

On request
  • Starter$undefined/month
    • Banded by unit count
    • Rent collection and online applications
    • Maintenance requests
  • Growth$undefined/month
    • Higher unit band
    • Listing syndication
    • Custom lease templates
  • Pro$undefined/month
    • Highest published unit band
    • Team access
    • Advanced reporting
  • Business$undefined/year
    • Quoted above the published bands
    • Multiple portfolios
    • Onboarding assistance

Which should you pick?

Choose DoorLoop if

  • You need double entry accounting.
  • You work on Web, iOS, Android.
  • You also want tenant and owner portals.
DoorLoop review

Choose TenantCloud if

  • You need unit-banded plans.
  • You work on Web, iOS, Android.
  • You also want maintenance requests.
TenantCloud review

Questions people ask

Is DoorLoop or TenantCloud better?
Neither clearly leads. DoorLoop starts at On request and TenantCloud at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DoorLoop or TenantCloud?
DoorLoop starts at On request and TenantCloud at On request.
Does DoorLoop or TenantCloud run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is DoorLoop best used for?
DoorLoop is most often used for a third-party manager with 100 to 500 residential units moving off spreadsheets and a desktop accounting package, a landlord who self-manages several small multifamily buildings and wants owners, tenants and the ledger in one place, a manager who needs trust accounting that survives a state audit without maintaining a separate bookkeeping system, an operator consolidating rent collection onto one rail so that arrears reporting is accurate on the day rather than a week later. Of those, a third-party manager with 100 to 500 residential units moving off spreadsheets and a desktop accounting package and a landlord who self-manages several small multifamily buildings and wants owners, tenants and the ledger in one place are not what TenantCloud is typically brought in for.
What can DoorLoop do that TenantCloud cannot?
DoorLoop covers Double entry accounting, Tenant and owner portals, Maintenance and work orders, E-signature. TenantCloud covers Unit-banded plans, Maintenance requests, Income and expense tracking, Lease documents and e-signature. Both handle Rent collection, Listing syndication, Tenant screening.

Answered from the vendors’ own pages

DoorLoop: What does it actually cost for a 20 unit portfolio?

You pay the monthly minimum, not 20 times the per unit rate, so the effective cost per unit is several times the headline. Ask for the minimum in writing before you discuss the per unit figure.

TenantCloud: Can I use it to manage property for other owners?

Not properly. There is no trust accounting and owner statements are limited, so a licensed manager holding client money should look at Buildium or Rent Manager.

DoorLoop: Does DoorLoop handle trust accounting?

Yes. The ledger is double entry with separate trust and operating accounts, owner draws and statements, which is what state licensing audits look for.

TenantCloud: Who pays for tenant screening?

Usually the applicant, though the landlord can absorb it. The screening fee is a separate charge from the subscription and is part of how the vendor earns.

DoorLoop: Who pays the card fee on rent?

Normally the resident. ACH pricing varies by plan and by negotiated volume, and processing is where a meaningful share of the vendor revenue comes from.

TenantCloud: What happens when I cross a unit band?

The monthly price steps to the next band immediately, so a portfolio sitting one unit over a boundary pays for headroom it is not using.

DoorLoop: Is it suitable for commercial property?

For simple commercial leases yes. For CAM reconciliation, percentage rent or institutional reporting you want Yardi or MRI instead.

TenantCloud: Does it handle commercial units?

Only in a basic way. There is no CAM reconciliation or commercial escalation handling.

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