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Real Estate · head to head

CREXi vs TenantCloud

CREXi logo

CREXi

Real Estate

Commercial real estate marketplace with a genuinely free core listing tier, monetised through PRO subscriptions for brokers and a separate Intelligence data product

From
Free
Rated
-
Full reviewWebsite
TenantCloud logo

TenantCloud

Real Estate

Low-cost property management aimed at self-managing landlords rather than third-party managers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only CREXi has a free tier, so it costs nothing to try first.
  • Each has a real cost: CREXi the genuinely useful lead-conversion features, full contact details and priority placement, sit behind PRO subscriptions with unpublished pricing, so the free tier is a lighter product than it first appears.; TenantCloud the accounting is categorised income and expense rather than a double entry general ledger, so it will not support trust accounting or the owner statements a licensed third-party manager has to produce.
  • They diverge on capability: CREXi covers Free unlimited listings, TenantCloud covers Unit-banded plans.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CREXi and TenantCloud actually diverge.

Attributes where CREXi and TenantCloud differ
AttributeCREXiTenantCloud
Starting priceFreeOn request
Pricing modelFree core marketplace; paid PRO subscriptions and separate Intelligence data productPer month by unit count
Free tierYesNo

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Real Estate).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CREXi

  • Free unlimited listings
  • Online auctions
  • PRO subscriptions
  • CREXi Intelligence
  • Deal management
  • Lead analytics

Only in TenantCloud

  • Unit-banded plans
  • Rent collection
  • Listing syndication
  • Tenant screening
  • Maintenance requests
  • Income and expense tracking
  • Lease documents and e-signature

What people use each for

The jobs each tool is most often brought in to do.

CREXi

  • A broker or owner wanting free, unlimited listing exposure without committing to a paid tier up frontnot TenantCloud
  • A seller wanting a native online auction process rather than a traditional offer negotiationnot TenantCloud
  • A firm wanting a CoStar alternative for property records and comps without a CoStar contractnot TenantCloud
  • A broker who has outgrown the free tier and wants priority placement and full lead contact details through PROnot TenantCloud

TenantCloud

  • A landlord with six to thirty units who wants rent by ACH, receipts and a tax-ready expense record without paying management-suite pricesnot CREXi
  • Someone inheriting a small portfolio who needs leases, applications and screening in one place from a standing startnot CREXi
  • A part-time landlord who wants tenants to submit maintenance requests through an application rather than by text messagenot CREXi
  • Testing whether online rent collection improves on-time payment before committing to a full property management platformnot CREXi

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CREXi

  • The genuinely useful lead-conversion features, full contact details and priority placement, sit behind PRO subscriptions with unpublished pricing, so the free tier is a lighter product than it first appears.
  • CREXi Intelligence is sold as a separate product from PRO listing subscriptions, so a broker wanting both marketing tools and data access is paying two distinct, unpublished prices rather than one bundled fee.
  • As a newer entrant against CoStar decades of proprietary data collection, CREXi Intelligence coverage and data quality in less-active markets may not match CoStar depth.
  • Auction infrastructure is a differentiator but only useful for sellers actually wanting a bid-based process, which is a minority of commercial transactions.
  • Free-tier listings compete for visibility against PRO-tier paid placement, so a broker relying only on the free product accepts lower search prominence than paying competitors.

TenantCloud

  • The accounting is categorised income and expense rather than a double entry general ledger, so it will not support trust accounting or the owner statements a licensed third-party manager has to produce.
  • Plans are banded by unit count, which means crossing a band boundary by a single unit steps the monthly bill up rather than nudging it, and the bands are where most of the vendor pricing power sits.
  • A large share of the vendor economics comes from screening fees, insurance commissions and payment processing rather than the subscription, so the true annual cost depends on volume you cannot see when you sign up.
  • Owner reporting is thin because the product assumes the landlord is the owner, which makes it unsuitable the moment you start managing property for someone else.
  • Support and product depth trail Buildium and AppFolio noticeably, and the escape route when you outgrow it is a migration to a different vendor rather than an upgrade path within this one.

Pricing, plan by plan

CREXi

Free
  • Marketplace (free)Free
    • Unlimited property listings
    • Basic property details and lead information
    • Marketplace search access
  • Listing PRO / All PRO / Enterprise PRO$undefined/month
    • Priority search placement
    • Full lead contact details
    • Targeted email campaigns
  • CREXi Intelligence$undefined/year
    • 153M+ property records, comps and ownership data
    • Sold separately from PRO listing subscriptions
    • Pricing not published, quote required

TenantCloud

On request
  • Starter$undefined/month
    • Banded by unit count
    • Rent collection and online applications
    • Maintenance requests
  • Growth$undefined/month
    • Higher unit band
    • Listing syndication
    • Custom lease templates
  • Pro$undefined/month
    • Highest published unit band
    • Team access
    • Advanced reporting
  • Business$undefined/year
    • Quoted above the published bands
    • Multiple portfolios
    • Onboarding assistance

Which should you pick?

Choose CREXi if

  • You need free unlimited listings.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want online auctions.
CREXi review

Choose TenantCloud if

  • You need unit-banded plans.
  • You work on Web, iOS, Android.
  • You also want rent collection.
TenantCloud review

Questions people ask

Is CREXi or TenantCloud better?
Neither clearly leads. CREXi starts at Free and TenantCloud at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CREXi or TenantCloud?
CREXi has a free tier; the other does not. Paid plans start at Free for CREXi and On request for TenantCloud.
Does CREXi or TenantCloud run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use CREXi for free?
Yes. CREXi has a free tier, so you can try it without paying. TenantCloud starts at On request.
What is CREXi best used for?
CREXi is most often used for a broker or owner wanting free, unlimited listing exposure without committing to a paid tier up front, a seller wanting a native online auction process rather than a traditional offer negotiation, a firm wanting a costar alternative for property records and comps without a costar contract, a broker who has outgrown the free tier and wants priority placement and full lead contact details through pro. Of those, a broker or owner wanting free, unlimited listing exposure without committing to a paid tier up front and a seller wanting a native online auction process rather than a traditional offer negotiation are not what TenantCloud is typically brought in for.
What can CREXi do that TenantCloud cannot?
CREXi covers Free unlimited listings, Online auctions, PRO subscriptions, CREXi Intelligence. TenantCloud covers Unit-banded plans, Rent collection, Listing syndication, Tenant screening.

Answered from the vendors’ own pages

CREXi: Is CREXi really free?

The core marketplace, including unlimited listings, is free. PRO subscriptions and CREXi Intelligence data are separate paid products layered on top.

TenantCloud: Can I use it to manage property for other owners?

Not properly. There is no trust accounting and owner statements are limited, so a licensed manager holding client money should look at Buildium or Rent Manager.

CREXi: Is CREXi Intelligence the same as PRO?

No. PRO is about listing placement and lead tools; Intelligence is a standalone property data product with 153 million-plus records, priced and sold separately.

TenantCloud: Who pays for tenant screening?

Usually the applicant, though the landlord can absorb it. The screening fee is a separate charge from the subscription and is part of how the vendor earns.

CREXi: Does CREXi compete with CoStar or LoopNet?

Yes on both fronts: the marketplace competes with LoopNet for listings, and CREXi Intelligence competes with CoStar and Reonomy for property data.

TenantCloud: What happens when I cross a unit band?

The monthly price steps to the next band immediately, so a portfolio sitting one unit over a boundary pays for headroom it is not using.

TenantCloud: Does it handle commercial units?

Only in a basic way. There is no CAM reconciliation or commercial escalation handling.

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