Software · head to head
Tandem vs ConnectWise
The short version
- Only Tandem has a free tier, so it costs nothing to try first.
- Each has a real cost: Tandem limited offline functionality - requires internet connectivity for core features; ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026
Where they differ
Only the attributes on which Tandem and ConnectWise actually diverge.
| Attribute | Tandem | ConnectWise |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | Unknown | quote |
| Free tier | Yes | No |
| Platforms | Web, macOS, Windows | Web |
| Founded | 2019 | Unknown |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Tandem
- Team presence
- One-click calls
- Screen sharing
- Virtual rooms
- Status indicators
- Slack
- Google Calendar
- Notion
Only in ConnectWise
Nothing recorded that Tandem does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Tandem
- Remote worknot ConnectWise
- Team collaborationnot ConnectWise
- Quick huddlesnot ConnectWise
- Pair programmingnot ConnectWise
ConnectWise
No use cases recorded yet. See the ConnectWise review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Tandem
- Limited offline functionality - requires internet connectivity for core features
- Dashboard user experience needs improvement for better feature utilization
- Market adoption challenge - most remote workers value autonomy over spontaneous collaboration
- Feature complexity is high relative to actual usage frequency
- Reduced feature development velocity after company restructuring
ConnectWise
- RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026
Pricing, plan by plan
Tandem
FreeNo published plan breakdown. See the Tandem review.
ConnectWise
On requestNo published plan breakdown. See the ConnectWise review.
Which should you pick?
Choose Tandem if
- You need team presence.
- You want to start without paying.
- You work on Web, macOS, Windows.
- You also want one-click calls.
Choose ConnectWise if
Nothing in the data separates ConnectWise from Tandem on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Tandem or ConnectWise better?
- Neither clearly leads. Tandem starts at Free and ConnectWise at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Tandem or ConnectWise?
- Tandem has a free tier; the other does not. Paid plans start at Free for Tandem and On request for ConnectWise.
- Does Tandem or ConnectWise run on more platforms?
- Tandem runs on Web, macOS, Windows. ConnectWise runs on Web.
- Can I use Tandem for free?
- Yes. Tandem has a free tier, so you can try it without paying. ConnectWise starts at On request.
- What is Tandem best used for?
- Tandem is most often used for remote work, team collaboration, quick huddles, pair programming. Of those, remote work and team collaboration are not what ConnectWise is typically brought in for.
- What can Tandem do that ConnectWise cannot?
- Tandem covers Team presence, One-click calls, Screen sharing, Virtual rooms.
Answered from the vendors’ own pages
Tandem: Does Tandem have a free tier?
Yes. Tandem offers a free plan supporting up to 4 team members with access to video calls, screen sharing, and messaging features.
SourceTandem: What integrations does Tandem support?
Tandem integrates with Slack, Notion, GitHub, Trello, and over 40 other apps, displaying which applications team members are currently using.
SourceTandem: How many users can I add to each plan?
Tandem's free plan supports up to 4 members, Small Teams up to 10, Medium Teams up to 50, and Large Teams supports unlimited members.
Source