Surveys · head to head
Microsoft Forms vs Sogolytics
Microsoft Forms
Surveys
Survey tool bundled into Microsoft 365 with no standalone price, where the real constraints are tenant policy, residency and admin visibility
- From
- Free
- Rated
- -
Sogolytics
Surveys
Value-priced survey and experience management platform, rebranded from SoGoSurvey in 2021
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Microsoft Forms the Advanced Data Residency add-on explicitly does not cover Microsoft Forms, so a tenant that has paid for regional residency still has its survey responses provisioned according to best-effort guidance rather than a contractual commitment.; Sogolytics its statistical analysis and text analytics capability is noticeably shallower than Qualtrics or Medallia for serious market research work.
- They diverge on capability: Microsoft Forms covers Bundled licensing, Sogolytics covers Drag-and-drop survey builder.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Microsoft Forms and Sogolytics actually diverge.
| Attribute | Microsoft Forms | Sogolytics |
|---|---|---|
| Pricing model | Included with Microsoft 365, not sold separately | Per user per month |
Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated), category (Surveys).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Microsoft Forms
- Bundled licensing
- Very high response ceiling
- File upload questions
- Co-authoring
- eDiscovery coverage
- Surveys Agent in Copilot
Only in Sogolytics
- Drag-and-drop survey builder
- SogoCX and SogoEX modules
- AI-assisted survey creation
- Reporting dashboards
- Response limits by plan
- Custom branding
What people use each for
The jobs each tool is most often brought in to do.
Microsoft Forms
- Internal surveys and quizzes inside an organisation that already pays for Microsoft 365 and does not want a second vendor contractnot Sogolytics
- Education settings where quizzes need automatic grading and results in Excel without procurement approvalnot Sogolytics
- Quick polls inside Microsoft Teams where the response data should stay in the same tenant as everything elsenot Sogolytics
- Any case where the deciding factor is that no purchase order is requirednot Sogolytics
Sogolytics
- A small business wanting published, self-service pricing rather than a Qualtrics-style sales negotiationnot Microsoft Forms
- A school or nonprofit needing multilingual survey support on a limited budgetnot Microsoft Forms
- A company wanting basic customer and employee experience management modules without buying separate enterprise platformsnot Microsoft Forms
- Someone still searching for SoGoSurvey by its former name who lands on the current Sogolytics productnot Microsoft Forms
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Microsoft Forms
- The Advanced Data Residency add-on explicitly does not cover Microsoft Forms, so a tenant that has paid for regional residency still has its survey responses provisioned according to best-effort guidance rather than a contractual commitment.
- Above 50,000 responses a form degrades sharply: only CSV export continues to work, while summary charts, viewing individual responses, printing, shared summary links and manual quiz grading all stop.
- Forms belonging to an account that is hard deleted, or deleted more than thirty days earlier, are not recoverable at all, so an unmanaged leaver process destroys survey data silently.
- The administrator settings that govern external sharing, template sharing and result summary sharing are only available to education and Microsoft 365 Apps for business customers, leaving many commercial tenants without the controls the documentation describes.
- A summary sharing link that has already been created continues to work for anyone inside or outside the organisation even after the form is restricted, so tightening permissions does not close an existing leak unless the link is deleted explicitly.
Sogolytics
- Its statistical analysis and text analytics capability is noticeably shallower than Qualtrics or Medallia for serious market research work.
- The free tier response cap, around 100 per project and 200 a year, is restrictive enough that most real programmes need a paid plan quickly.
- Its enterprise integration and panel access ecosystem is smaller than the larger experience management platforms, limiting it for organisations with complex data pipeline needs.
- Reported pricing varies noticeably between sources depending on billing term and promotional pricing, so buyers should confirm the current rate directly rather than relying on older reviews.
- Brand recognition still lags its former name, SoGoSurvey, in some buyer searches, which can create confusion when comparing reviews written before the 2021 rebrand.
Pricing, plan by plan
Microsoft Forms
Free- Free consumer Microsoft accountFree
- 200 responses per form
- 400 forms per account, including the recycle bin
- 200 questions per form
- Paid consumer Microsoft account$undefined/year
- Included in the subscription price, not sold separately
- 1,000 responses per form
- 400 forms per account
- Microsoft 365 work or school licence$undefined/year
- Included in the subscription price, not sold separately
- 5,000,000 responses per form
- Included in Business Basic, Standard, Premium, Office 365 E1, E3, E5 and Microsoft 365 F3
- Government GCC High and DoD$undefined/year
- Included in the subscription price, not sold separately
- 50,000 responses per form
- No email notification, video insert, Bing image search or phishing protection
Sogolytics
Free- FreeFree
- Around 100 responses per project
- Up to 200 responses per year
- Basic survey features
- Pro$39/month
- Unlimited surveys
- Multilingual surveys
- Template bank
- Pro Max$49/month
- Everything in Pro
- AI-assisted survey creation
- Custom messages and branding
Which should you pick?
Choose Microsoft Forms if
- You need bundled licensing.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want very high response ceiling.
Choose Sogolytics if
- You need drag-and-drop survey builder.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want sogocx and sogoex modules.
Questions people ask
- Is Microsoft Forms or Sogolytics better?
- Neither clearly leads. Microsoft Forms starts at Free and Sogolytics at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Microsoft Forms or Sogolytics?
- Microsoft Forms starts at Free and Sogolytics at Free.
- Does Microsoft Forms or Sogolytics run on more platforms?
- Both run on Web, iOS, Android, so platform support will not decide this one for you.
- Can I use Microsoft Forms for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Microsoft Forms best used for?
- Microsoft Forms is most often used for internal surveys and quizzes inside an organisation that already pays for microsoft 365 and does not want a second vendor contract, education settings where quizzes need automatic grading and results in excel without procurement approval, quick polls inside microsoft teams where the response data should stay in the same tenant as everything else, any case where the deciding factor is that no purchase order is required. Of those, internal surveys and quizzes inside an organisation that already pays for microsoft 365 and does not want a second vendor contract and education settings where quizzes need automatic grading and results in excel without procurement approval are not what Sogolytics is typically brought in for.
- What can Microsoft Forms do that Sogolytics cannot?
- Microsoft Forms covers Bundled licensing, Very high response ceiling, File upload questions, Co-authoring. Sogolytics covers Drag-and-drop survey builder, SogoCX and SogoEX modules, AI-assisted survey creation, Reporting dashboards.
Answered from the vendors’ own pages
Microsoft Forms: Can I buy Microsoft Forms on its own?
No. It exists only as a service plan inside Microsoft 365, Office 365 and education or government SKUs, or free with a consumer Microsoft account. There is no standalone product to purchase.
Sogolytics: Is Sogolytics the same company as SoGoSurvey?
Yes, it rebranded from SoGoSurvey to Sogolytics in 2021 with a broader experience management positioning.
Microsoft Forms: Where are responses stored?
In the United States for most tenants, in the EU and EFTA region for EU tenants, and in Australia only for Forms provisioned after October 2022. Microsoft states this is guidance, not a residency commitment.
Sogolytics: Is there a free plan?
Yes, capped at around 100 responses per project and 200 responses a year.
Microsoft Forms: Can an administrator read someone else responses?
Not while that user account is active; ownership transfer is refused. Yes once the account is disabled or deleted, and yes through premium eDiscovery, which is still labelled preview.
Sogolytics: How does it compare in price with Qualtrics?
Sogolytics publishes monthly self-service pricing from around 39 USD a month, versus Qualtrics enterprise contracts that typically run into five figures annually.
Microsoft Forms: How do I turn Forms off for the organisation?
Disable both the Microsoft Forms and the Office Hive enterprise applications in Entra ID, or clear the Forms checkbox per user. Both applications must be disabled for it to take effect.
Related pages
More on Microsoft Forms
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