Surveys · head to head
Microsoft Forms vs Paperform
Microsoft Forms
Surveys
Survey tool bundled into Microsoft 365 with no standalone price, where the real constraints are tenant policy, residency and admin visibility
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Microsoft Forms the Advanced Data Residency add-on explicitly does not cover Microsoft Forms, so a tenant that has paid for regional residency still has its survey responses provisioned according to best-effort guidance rather than a contractual commitment.; Paperform free plan limited to 30 submissions per month
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Microsoft Forms and Paperform actually diverge.
| Attribute | Microsoft Forms | Paperform |
|---|---|---|
| Pricing model | Included with Microsoft 365, not sold separately | freemium |
| Platforms | Web, iOS, Android | Web |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Surveys).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Microsoft Forms
- Bundled licensing
- Very high response ceiling
- File upload questions
- Co-authoring
- eDiscovery coverage
- Surveys Agent in Copilot
Only in Paperform
Nothing recorded that Microsoft Forms does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Microsoft Forms
- Internal surveys and quizzes inside an organisation that already pays for Microsoft 365 and does not want a second vendor contractnot Paperform
- Education settings where quizzes need automatic grading and results in Excel without procurement approvalnot Paperform
- Quick polls inside Microsoft Teams where the response data should stay in the same tenant as everything elsenot Paperform
- Any case where the deciding factor is that no purchase order is requirednot Paperform
Paperform
- Creating multi-step application forms with conditional field displaynot Microsoft Forms
- Building payment collection forms for online invoicingnot Microsoft Forms
- Setting up appointment scheduling with calendar integrationnot Microsoft Forms
- Collecting customer signatures on contracts and agreementsnot Microsoft Forms
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Microsoft Forms
- The Advanced Data Residency add-on explicitly does not cover Microsoft Forms, so a tenant that has paid for regional residency still has its survey responses provisioned according to best-effort guidance rather than a contractual commitment.
- Above 50,000 responses a form degrades sharply: only CSV export continues to work, while summary charts, viewing individual responses, printing, shared summary links and manual quiz grading all stop.
- Forms belonging to an account that is hard deleted, or deleted more than thirty days earlier, are not recoverable at all, so an unmanaged leaver process destroys survey data silently.
- The administrator settings that govern external sharing, template sharing and result summary sharing are only available to education and Microsoft 365 Apps for business customers, leaving many commercial tenants without the controls the documentation describes.
- A summary sharing link that has already been created continues to work for anyone inside or outside the organisation even after the form is restricted, so tightening permissions does not close an existing leak unless the link is deleted explicitly.
Paperform
- Free plan limited to 30 submissions per month
- Additional submissions beyond plan limits incur overage fees
- Custom domains require additional $20 per month fee on Pro plan
Pricing, plan by plan
Microsoft Forms
Free- Free consumer Microsoft accountFree
- 200 responses per form
- 400 forms per account, including the recycle bin
- 200 questions per form
- Paid consumer Microsoft account$undefined/year
- Included in the subscription price, not sold separately
- 1,000 responses per form
- 400 forms per account
- Microsoft 365 work or school licence$undefined/year
- Included in the subscription price, not sold separately
- 5,000,000 responses per form
- Included in Business Basic, Standard, Premium, Office 365 E1, E3, E5 and Microsoft 365 F3
- Government GCC High and DoD$undefined/year
- Included in the subscription price, not sold separately
- 50,000 responses per form
- No email notification, video insert, Bing image search or phishing protection
Paperform
Free- FreeFree
- 1 user
- 30 submissions per month
- 5 payment submissions per month
- Essentials$24/month
- 1 user
- 1,200 submissions per year
- 240 payment submissions per year
- Pro$49/month
- 3 users
- 12,000 submissions per year
- 3,000 payment submissions per year
- Business$99/month
- 5 users plus $9 per additional user (up to 25)
- 120,000 submissions per year
- 30,000 payment submissions per year
Which should you pick?
Choose Microsoft Forms if
- You need bundled licensing.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want very high response ceiling.
Questions people ask
- Is Microsoft Forms or Paperform better?
- Neither clearly leads. Microsoft Forms starts at Free and Paperform at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Microsoft Forms or Paperform?
- Microsoft Forms starts at Free and Paperform at Free.
- Does Microsoft Forms or Paperform run on more platforms?
- Microsoft Forms runs on Web, iOS, Android. Paperform runs on Web.
- Can I use Microsoft Forms for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Microsoft Forms best used for?
- Microsoft Forms is most often used for internal surveys and quizzes inside an organisation that already pays for microsoft 365 and does not want a second vendor contract, education settings where quizzes need automatic grading and results in excel without procurement approval, quick polls inside microsoft teams where the response data should stay in the same tenant as everything else, any case where the deciding factor is that no purchase order is required. Of those, internal surveys and quizzes inside an organisation that already pays for microsoft 365 and does not want a second vendor contract and education settings where quizzes need automatic grading and results in excel without procurement approval are not what Paperform is typically brought in for.
- What can Microsoft Forms do that Paperform cannot?
- Microsoft Forms covers Bundled licensing, Very high response ceiling, File upload questions, Co-authoring.
Answered from the vendors’ own pages
Microsoft Forms: Can I buy Microsoft Forms on its own?
No. It exists only as a service plan inside Microsoft 365, Office 365 and education or government SKUs, or free with a consumer Microsoft account. There is no standalone product to purchase.
Paperform: Is there a free version of Paperform?
Yes, Paperform offers a free plan with 1 user, 30 submissions per month, and 100 MB storage at no cost.
SourceMicrosoft Forms: Where are responses stored?
In the United States for most tenants, in the EU and EFTA region for EU tenants, and in Australia only for Forms provisioned after October 2022. Microsoft states this is guidance, not a residency commitment.
Paperform: Does Paperform offer a free trial for paid plans?
Paperform offers a 7-day unrestricted trial for all paid plans without requiring a credit card.
SourceMicrosoft Forms: Can an administrator read someone else responses?
Not while that user account is active; ownership transfer is refused. Yes once the account is disabled or deleted, and yes through premium eDiscovery, which is still labelled preview.
Paperform: What payment processing options does Paperform support?
All Paperform plans include payment processing via Stripe, Square, Braintree, or PayPal.
SourceMicrosoft Forms: How do I turn Forms off for the organisation?
Disable both the Microsoft Forms and the Office Hive enterprise applications in Entra ID, or clear the Forms checkbox per user. Both applications must be disabled for it to take effect.
Paperform: When does Paperform charge for custom domains?
Custom domains are available on the Pro and Business plans, with an additional $20 per month fee for this feature.
SourceRelated pages
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