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Logistics · head to head

ShipHero vs Shippo

ShipHero logo

ShipHero

Logistics

Warehouse management for e-commerce

From
On request
Rated
-
Shippo logo

Shippo

Logistics

Shipping software for comparing rates and printing discounted labels

From
Free
Rated
-

The short version

  • Only Shippo has a free tier, so it costs nothing to try first.
  • Each has a real cost: ShipHero pricing details not disclosed on public website; requires contacting sales; Shippo premier tier requires contacting sales for custom pricing
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ShipHero and Shippo actually diverge.

Attributes where ShipHero and Shippo differ
AttributeShipHeroShippo
Starting priceOn requestFree
Pricing modelUnknownfreemium
Free tierNoYes
Founded2013Unknown

Identical on both: platforms (Web), user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ShipHero

  • Warehouse management
  • Pick/pack/ship
  • Inventory tracking
  • Automation rules
  • Shopify
  • Amazon
  • WooCommerce
  • BigCommerce

Only in Shippo

Nothing recorded that ShipHero does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

ShipHero

  • Multi-carrier shipping with live rate shopping (UPS, FedEx, USPS, DHL)not Shippo
  • Warehouse management with picking, packing, and returns automationnot Shippo
  • Labour management and workforce performance trackingnot Shippo
  • Integration with major e-commerce platforms (Shopify, Magento, BigCommerce, TikTok Shop)not Shippo

Shippo

  • Comparing rates within seconds across 40+ carriersnot ShipHero
  • Generating return labels to streamline returns processnot ShipHero
  • Handling international shipping with customs forms generationnot ShipHero
  • Creating and printing bulk labels via CSV importnot ShipHero
  • Tracking shipments with automated customer notificationsnot ShipHero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ShipHero

  • Pricing details not disclosed on public website; requires contacting sales
  • No published technical system requirements or browser compatibility specifications
  • Custom quote model requires enterprise sales engagement for pricing transparency

Shippo

  • Premier tier requires contacting sales for custom pricing
  • Address validation charges vary by tier ($0.09 Starter, $0.08 Pro, $0.06 Premier per non-US lookup)

Pricing, plan by plan

ShipHero

On request

No published plan breakdown. See the ShipHero review.

Shippo

Free
  • StarterFree
    • up to 30 labels per month
    • 1 user login
    • connect own carrier account at $0.05/label
  • Pro$17/month
    • scales from 1-10,000 labels per month
    • up to 5 user logins
    • free carrier account connections
  • Premier$null/custom
    • unlimited shipments
    • 15+ user logins
    • dedicated account manager

Which should you pick?

Choose ShipHero if

  • You need warehouse management.
  • You also want pick/pack/ship.

Choose Shippo if

  • You want to start without paying.

Questions people ask

Is ShipHero or Shippo better?
Neither clearly leads. ShipHero starts at On request and Shippo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ShipHero or Shippo?
Shippo has a free tier; the other does not. Paid plans start at On request for ShipHero and Free for Shippo.
Does ShipHero or Shippo run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Shippo for free?
Yes. Shippo has a free tier, so you can try it without paying. ShipHero starts at On request.
What is ShipHero best used for?
ShipHero is most often used for multi-carrier shipping with live rate shopping (ups, fedex, usps, dhl), warehouse management with picking, packing, and returns automation, labour management and workforce performance tracking, integration with major e-commerce platforms (shopify, magento, bigcommerce, tiktok shop). Of those, multi-carrier shipping with live rate shopping (ups, fedex, usps, dhl) and warehouse management with picking, packing, and returns automation are not what Shippo is typically brought in for.
What can ShipHero do that Shippo cannot?
ShipHero covers Warehouse management, Pick/pack/ship, Inventory tracking, Automation rules.

Answered from the vendors’ own pages

ShipHero: What is ShipHero's pricing model?

ShipHero does not publish pricing on its homepage. The company uses a direct sales model, directing customers to book a demo or contact their sales team at [email protected] to discuss pricing.

Source
Shippo: How much does Shippo cost?

Shippo's Starter free plan includes 30 labels per month. Pro is $17/month or $205/year with a 10% discount. Premier plan requires contacting sales for custom pricing.

Source
ShipHero: Is ShipHero expensive?

ShipHero states that the solution to warehouse inefficiency is not as expensive as you might think, suggesting competitive pricing. However, specific costs require contacting sales.

Source
Shippo: What is included in Shippo's free Starter plan?

Shippo Starter free tier includes up to 30 labels per month, 1 user login, and the ability to connect your own carrier account with a charge of $0.05 per label.

Source
ShipHero: Can I try ShipHero before committing?

The site does not mention a free trial. To evaluate ShipHero, customers must schedule a demo with the sales team.

Source
Shippo: What additional costs does Shippo charge beyond the subscription?

Beyond subscription fees, Shippo charges for postage (carrier rates with Shippo discounts), optional insurance, address validation ($0.09 for Starter, $0.08 for Pro, $0.06 for Premier per non-US lookup), and label overages at $0.08 per label beyond 10,000/month on Pro tier.

Source
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