Softwr

Travel · head to head

Hopper vs Shiji

Hopper logo

Hopper

Travel

Travel booking app known for price prediction and paid Price Freeze and cancellation add-ons

From
Free
Rated
-
Shiji logo

Shiji

Travel

Enterprise hospitality platform covering PMS, point of sale and payments, owned by a Chinese listed group

From
On request
Rated
-

The short version

  • Only Hopper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hopper add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.; Shiji chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • They diverge on capability: Hopper covers Price prediction, Shiji covers Daylight PMS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Hopper and Shiji actually diverge.

Attributes where Hopper and Shiji differ
AttributeHopperShiji
Starting priceFreeOn request
Pricing modelFree to book, paid add-ons for price freezing and cancellation flexibilityquote
Free tierYesNo
PlatformsiOS, AndroidWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hopper

  • Price prediction
  • Price Freeze
  • Cancel/Change for Any Reason
  • Price alerts
  • Hopper Homes and Car
  • Carrot Cash

Only in Shiji

  • Daylight PMS
  • Infrasys POS
  • Payments
  • Distribution
  • Guest engagement
  • Open API access
  • Regional data centres
  • Multi-language and multi-currency

What people use each for

The jobs each tool is most often brought in to do.

Hopper

  • A traveller wanting data-driven guidance on whether to book now or wait for a lower pricenot Shiji
  • Someone wanting to lock in a fare for a few days while confirming travel plans without fully committingnot Shiji
  • A traveller who wants flexible cancellation on an otherwise restrictive farenot Shiji
  • Someone comparing predicted price trends before choosing travel datesnot Shiji

Shiji

  • An international luxury group replacing Opera across dozens of properties without moving to a small cloud vendornot Hopper
  • A resort with a dozen restaurants and bars needing one point of sale across all outletsnot Hopper
  • An Asia Pacific group requiring native multi-currency, multi-language operation across marketsnot Hopper
  • A hotel company consolidating PMS, POS and payment onto a single vendor contractnot Hopper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hopper

  • Add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.
  • Price predictions are probabilistic and can be wrong, so buy-or-wait guidance is not a guarantee that a price will actually move as predicted.
  • The prominent placement of paid add-ons during checkout has drawn criticism as pressuring users into purchases they may not need for every trip.
  • Customer service for booking issues has been a recurring complaint, particularly for itinerary changes on cancel or change protected bookings.
  • Hopper's own Carrot Cash rewards currency is only redeemable within the app, so it has no value outside future Hopper bookings.

Shiji

  • Chinese ownership and a Shenzhen listing raise data residency and supply chain questions that must be settled during procurement, and in United States government or defence-adjacent accounts they can end the evaluation outright.
  • Pricing is entirely quoted with no published figures at any product level, so comparing Shiji against Oracle or Mews on cost requires a full sales engagement.
  • The portfolio is partly assembled from acquisitions, and the degree of integration between products varies, so a group buying several Shiji modules should test the joins rather than assume them.
  • Implementation timelines at enterprise scale run to many months and require interface development that is charged on top of licence, which is a substantial hidden budget line.
  • It is not a realistic option below roughly the mid-scale group level; a single independent hotel will not get sensible pricing or attention.

Pricing, plan by plan

Hopper

Free
  • Standard bookingFree
    • No fee beyond the fare or room price itself
  • Price Freeze$undefined/per booking
    • Fee varies by fare and freeze duration, charged in addition to the eventual ticket price
  • Cancel/Change for Any Reason$undefined/per booking
    • Add-on fee charged at checkout, priced as a percentage or flat amount depending on the fare

Shiji

On request
  • Shiji Enterprise Platform$undefined/year
    • Quoted per property and per portfolio
    • PMS, POS and payments priced as separate lines
    • Implementation and interface development charged separately

Which should you pick?

Choose Hopper if

  • You need price prediction.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want price freeze.

Choose Shiji if

  • You need daylight pms.
  • You work on Web, iOS, Android.
  • You also want infrasys pos.

Questions people ask

Is Hopper or Shiji better?
Neither clearly leads. Hopper starts at Free and Shiji at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hopper or Shiji?
Hopper has a free tier; the other does not. Paid plans start at Free for Hopper and On request for Shiji.
Does Hopper or Shiji run on more platforms?
Hopper runs on iOS, Android. Shiji runs on Web, iOS, Android.
Can I use Hopper for free?
Yes. Hopper has a free tier, so you can try it without paying. Shiji starts at On request.
What is Hopper best used for?
Hopper is most often used for a traveller wanting data-driven guidance on whether to book now or wait for a lower price, someone wanting to lock in a fare for a few days while confirming travel plans without fully committing, a traveller who wants flexible cancellation on an otherwise restrictive fare, someone comparing predicted price trends before choosing travel dates. Of those, a traveller wanting data-driven guidance on whether to book now or wait for a lower price and someone wanting to lock in a fare for a few days while confirming travel plans without fully committing are not what Shiji is typically brought in for.
What can Hopper do that Shiji cannot?
Hopper covers Price prediction, Price Freeze, Cancel/Change for Any Reason, Price alerts. Shiji covers Daylight PMS, Infrasys POS, Payments, Distribution.

Answered from the vendors’ own pages

Hopper: Is Hopper free to use for searching and booking?

Yes, the base booking has no extra fee; Price Freeze and cancellation flexibility are separate paid add-ons.

Shiji: What do you actually buy from Shiji?

Most commonly Daylight PMS, Infrasys point of sale, or both, plus payments. The group name covers a wider portfolio than any one hotel purchases.

Hopper: How accurate is Hopper's price prediction?

It is based on historical fare data and gives a probability-based recommendation, not a guarantee; predictions can be wrong.

Shiji: Does Chinese ownership matter?

It can. For United States government-adjacent business and some corporate accounts it triggers data residency and supply chain review, so raise it at the start of procurement rather than at contract stage.

Hopper: What does Price Freeze actually do?

It locks a displayed price for a fee for a set number of days, letting you decide later without committing to the full purchase immediately.

Shiji: Is Shiji an alternative to Oracle Hospitality?

Yes, and that is largely its positioning at the enterprise end, particularly in international luxury groups where Infrasys already has deployment.

Shiji: Can a single hotel buy it?

In principle, but the commercial model, implementation cost and support structure assume a group, and small properties are better served elsewhere.

Share

Related pages

Other head to heads