Softwr

Travel · head to head

Hopper vs Mews

Hopper logo

Hopper

Travel

Travel booking app known for price prediction and paid Price Freeze and cancellation add-ons

From
Free
Rated
-
Full reviewWebsite
Mews logo

Mews

Travel

One pricing plan should not fit all

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Hopper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hopper add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.; Mews no pricing published on pricing page; specific per-room or per-property costs require requesting a quote
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Hopper and Mews actually diverge.

Attributes where Hopper and Mews differ
AttributeHopperMews
Starting priceFreeOn request
Pricing modelFree to book, paid add-ons for price freezing and cancellation flexibilityquote
Free tierYesNo
PlatformsiOS, AndroidWeb

Identical on both: user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hopper

  • Price prediction
  • Price Freeze
  • Cancel/Change for Any Reason
  • Price alerts
  • Hopper Homes and Car
  • Carrot Cash

Only in Mews

Nothing recorded that Hopper does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Hopper

  • A traveller wanting data-driven guidance on whether to book now or wait for a lower pricenot Mews
  • Someone wanting to lock in a fare for a few days while confirming travel plans without fully committingnot Mews
  • A traveller who wants flexible cancellation on an otherwise restrictive farenot Mews
  • Someone comparing predicted price trends before choosing travel datesnot Mews

Mews

  • Property management system for hotels and accommodationsnot Hopper
  • Guest experience enhancement with AI-driven preferencesnot Hopper
  • Revenue optimization and business intelligencenot Hopper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hopper

  • Add-on products like Price Freeze and Cancel for Any Reason are priced to be a meaningfully profitable part of the business, and taking them on every booking can offset much of what the price prediction tool is meant to save.
  • Price predictions are probabilistic and can be wrong, so buy-or-wait guidance is not a guarantee that a price will actually move as predicted.
  • The prominent placement of paid add-ons during checkout has drawn criticism as pressuring users into purchases they may not need for every trip.
  • Customer service for booking issues has been a recurring complaint, particularly for itinerary changes on cancel or change protected bookings.
  • Hopper's own Carrot Cash rewards currency is only redeemable within the app, so it has no value outside future Hopper bookings.

Mews

  • No pricing published on pricing page; specific per-room or per-property costs require requesting a quote
  • Exact implementation fee structure not disclosed
  • Revenue Management System (RMS) and Point of Sale (POS) add-on costs not specified

Pricing, plan by plan

Hopper

Free
  • Standard bookingFree
    • No fee beyond the fare or room price itself
  • Price Freeze$undefined/per booking
    • Fee varies by fare and freeze duration, charged in addition to the eventual ticket price
  • Cancel/Change for Any Reason$undefined/per booking
    • Add-on fee charged at checkout, priced as a percentage or flat amount depending on the fare

Mews

On request

No published plan breakdown. See the Mews review.

Which should you pick?

Choose Hopper if

  • You need price prediction.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want price freeze.
Hopper review

Choose Mews if

Nothing in the data separates Mews from Hopper on the points above - pick on price and on how each one feels to use.

Mews review

Questions people ask

Is Hopper or Mews better?
Neither clearly leads. Hopper starts at Free and Mews at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hopper or Mews?
Hopper has a free tier; the other does not. Paid plans start at Free for Hopper and On request for Mews.
Does Hopper or Mews run on more platforms?
Hopper runs on iOS, Android. Mews runs on Web.
Can I use Hopper for free?
Yes. Hopper has a free tier, so you can try it without paying. Mews starts at On request.
What is Hopper best used for?
Hopper is most often used for a traveller wanting data-driven guidance on whether to book now or wait for a lower price, someone wanting to lock in a fare for a few days while confirming travel plans without fully committing, a traveller who wants flexible cancellation on an otherwise restrictive fare, someone comparing predicted price trends before choosing travel dates. Of those, a traveller wanting data-driven guidance on whether to book now or wait for a lower price and someone wanting to lock in a fare for a few days while confirming travel plans without fully committing are not what Mews is typically brought in for.
What can Hopper do that Mews cannot?
Hopper covers Price prediction, Price Freeze, Cancel/Change for Any Reason, Price alerts.

Answered from the vendors’ own pages

Hopper: Is Hopper free to use for searching and booking?

Yes, the base booking has no extra fee; Price Freeze and cancellation flexibility are separate paid add-ons.

Mews: What are the main pricing tiers offered by Mews?

Mews offers three tiers: Essentials (basic PMS with automated payments), Advanced (popular tier with customizable guest journey and SMS check-in), and Enterprise (unlimited integrations and no implementation fees). Specific costs require requesting a quote.

Source
Hopper: How accurate is Hopper's price prediction?

It is based on historical fare data and gives a probability-based recommendation, not a guarantee; predictions can be wrong.

Mews: What core features are included in the Mews Essentials plan?

Essentials includes property management system, booking engine, guest portal, automated payments platform, 8 Mews Marketplace integrations, 24/7 chatbot support, and exportable reports.

Source
Hopper: What does Price Freeze actually do?

It locks a displayed price for a fee for a set number of days, letting you decide later without committing to the full purchase immediately.

Mews: What additional features does Mews Advanced tier provide?

Advanced tier (marked as popular) adds AI-driven guest preference summaries, customizable booking engine, custom domain email communications, automated SMS check-in reminders, and digital contactless check-in via phone.

Source
Mews: What makes the Mews Enterprise tier different from other plans?

Enterprise tier includes unlimited Mews Marketplace integrations (1,000+), custom dashboards with business intelligence, enhanced data connectors, automated report exports, access to Booking Engine and Channel Manager APIs, and notably eliminates implementation fees.

Source
Share

Related pages

More on Hopper

More on Mews

Keep looking

Other head to heads