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Software · head to head

SharpSpring vs Bitrix24

SharpSpring logo

SharpSpring

Software

Marketing automation for agencies

From
$50/month
Rated
-
Full reviewWebsite
Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Bitrix24 has a free tier, so it costs nothing to try first.
  • Each has a real cost: SharpSpring still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
  • They diverge on capability: SharpSpring covers Email marketing, Bitrix24 covers Sales pipeline.

Where they differ

Only the attributes on which SharpSpring and Bitrix24 actually diverge.

Attributes where SharpSpring and Bitrix24 differ
AttributeSharpSpringBitrix24
Starting price$50/monthFree
Free tierNoYes
PlatformsWebWeb, Ios, Android
Founded20142012

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SharpSpring

  • Email marketing
  • Landing pages
  • Marketing automation
  • CRM
  • Reporting
  • White labeling
  • Salesforce
  • English language support

Only in Bitrix24

  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Google Apps
  • Microsoft 365

Both cover

  • Contact management
  • Zapier
  • Slack
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

SharpSpring

  • Marketing automationnot Bitrix24
  • Lead generationnot Bitrix24
  • Client managementnot Bitrix24

Bitrix24

  • CRM and sales pipeline management for a small businessnot SharpSpring
  • Team chat, tasks and project management in one suitenot SharpSpring
  • Telephony and email integrated with customer recordsnot SharpSpring
  • Document storage and collaborationnot SharpSpring
  • Workflow automation and HR records on the higher tiersnot SharpSpring

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SharpSpring

  • Still operates under the SharpSpring brand name (footer copyright SharpSpring 2026) as a Constant Contact product, serving over 2000 agencies and 10000 businesses per the vendor site

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Pricing, plan by plan

SharpSpring

$50/month
  • Professional$50/month
    • Contact management
    • Email marketing
    • Landing pages
  • Agency$100/month
    • Everything in Professional
    • Client management
    • White labeling
  • Enterprise$undefined/month
    • Everything in Agency
    • Custom integration
    • Dedicated support

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Which should you pick?

Choose SharpSpring if

  • You need email marketing.
  • You also want landing pages.
SharpSpring review

Choose Bitrix24 if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want service desk.
Bitrix24 review

Questions people ask

Is SharpSpring or Bitrix24 better?
Neither clearly leads. SharpSpring starts at $50/month and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SharpSpring or Bitrix24?
Bitrix24 has a free tier; the other does not. Paid plans start at $50/month for SharpSpring and Free for Bitrix24.
Does SharpSpring or Bitrix24 run on more platforms?
SharpSpring runs on Web. Bitrix24 runs on Web, Ios, Android.
Can I use Bitrix24 for free?
Yes. Bitrix24 has a free tier, so you can try it without paying. SharpSpring starts at $50/month.
What is SharpSpring best used for?
SharpSpring is most often used for marketing automation, lead generation, client management. Of those, marketing automation and lead generation are not what Bitrix24 is typically brought in for.
What can SharpSpring do that Bitrix24 cannot?
SharpSpring covers Email marketing, Landing pages, Marketing automation, CRM. Bitrix24 covers Sales pipeline, Service desk, Project management, Chat. Both handle Contact management, Zapier, Slack, GDPR.
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Related pages

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