Scheduling · head to head
Chili Piper vs Setmore

Chili Piper
Scheduling
Meeting scheduling and lead routing for revenue teams
- From
- $1250/month
- Rated
- -

Setmore
Scheduling
Free appointment scheduling and customer management
- From
- Free
- Rated
- -
The short version
- Only Setmore has a free tier, so it costs nothing to try first.
- Each has a real cost: Chili Piper no free tier available; Setmore free plan limited to 4 users maximum
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Chili Piper and Setmore actually diverge.
| Attribute | Chili Piper | Setmore |
|---|---|---|
| Starting price | $1250/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web | Web, iOS, Android |
| Founded | Unknown | 2008 |
Identical on both: user rating (Not yet rated), category (Scheduling).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Chili Piper
Nothing recorded that Setmore does not also cover.
Only in Setmore
- Unlimited appointments
- Online booking
- Calendar synchronization
- Customer database
- Email reminders
- SMS reminders
- Mobile app
- Custom branding
What people use each for
The jobs each tool is most often brought in to do.
Chili Piper
- Lead routing and scheduling for sales teamsnot Setmore
- AI-powered lead qualificationnot Setmore
- Sales acceleration with automated workflowsnot Setmore
Setmore
- Online appointment and booking managementnot Chili Piper
- Service provider scheduling platformnot Chili Piper
- Customer communication via email and SMS remindersnot Chili Piper
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Chili Piper
- No free tier available
- Minimum annual billing required (no monthly option)
- Routing & Scheduling has fewer seats (15) than Experiences (30)
- ChiliCal requires minimum 200 seats for viability
- Experiences plan does not include basic scheduling features alone
- Multi-year contracts can lock in customers
Setmore
- Free plan limited to 4 users maximum
- Free plan limited to 200 appointments per month
- Live receptionist add-on limited to US only
- Custom enterprise pricing not published
Pricing, plan by plan
Chili Piper
$1250/month- Routing & Scheduling$1250/month
- Web form qualification and routing
- Automated chat journeys
- Lead distribution
- Experiences$3500/month
- All Routing & Scheduling features
- 24/7 AI visitor engagement
- Live calling from forms
- ChiliCal Standalone$12/user/month
- Smart scheduling with CRM/calendar/messaging integrations
- No AI credits or orchestration included
- Minimum 200 seats required
- Chili Data Platform$null/custom
- Coming soon
- Custom terms available for enterprise scoping
Setmore
Free- FreeFree
- Supports up to 4 users
- Unlimited appointments
- Payment acceptance and branded booking page
- Pro (Annual)$5/month
- Annual billing at $5/user/month
- Unlimited users
- All Free features plus SMS and email reminders
- Pro (Monthly)$12/month
- Monthly billing at $12/user/month
- Unlimited users with same Pro features as annual
- Enterprise$null/month
- Custom all-in-one booking system
- Scales with your business
Which should you pick?
Choose Chili Piper if
Nothing in the data separates Chili Piper from Setmore on the points above - pick on price and on how each one feels to use.
Choose Setmore if
- You need unlimited appointments.
- You want to start without paying.
- You work on Web, iOS, Android.
- You also want online booking.
Questions people ask
- Is Chili Piper or Setmore better?
- Neither clearly leads. Chili Piper starts at $1250/month and Setmore at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Chili Piper or Setmore?
- Setmore has a free tier; the other does not. Paid plans start at $1250/month for Chili Piper and Free for Setmore.
- Does Chili Piper or Setmore run on more platforms?
- Chili Piper runs on Web. Setmore runs on Web, iOS, Android.
- Can I use Setmore for free?
- Yes. Setmore has a free tier, so you can try it without paying. Chili Piper starts at $1250/month.
- What is Chili Piper best used for?
- Chili Piper is most often used for lead routing and scheduling for sales teams, ai-powered lead qualification, sales acceleration with automated workflows. Of those, lead routing and scheduling for sales teams and ai-powered lead qualification are not what Setmore is typically brought in for.
- What can Chili Piper do that Setmore cannot?
- Setmore covers Unlimited appointments, Online booking, Calendar synchronization, Customer database.
Answered from the vendors’ own pages
Chili Piper: What does the Routing & Scheduling plan at $1,250/month include?
It includes 15 user seats, 45,000 AI credits annually, lead routing and qualification, web form scheduling, Salesforce routing, and automated chat journeys. Additional users cost $45 per seat per month.
SourceSetmore: How much does Setmore cost?
Setmore is free for up to 4 users. Pro plan costs $5/user/month with annual billing or $12/user/month with monthly billing. An Enterprise plan with custom pricing is available for larger organizations.
SourceChili Piper: How much does the Experiences tier cost and what does it add?
The Experiences plan starts at $3,500 per month for 30 included seats and adds 24/7 AI qualification, live calling from forms, and account identification to all lower-tier features. Extra seats are $50 per month each.
SourceSetmore: What features are included in the Free plan?
The Free plan supports up to 4 users and includes unlimited appointments, payment acceptance, branded booking page, mobile app, email reminders and confirmations, integrations, and team collaboration tools.
SourceChili Piper: Does Chili Piper offer discounts for longer billing periods?
Yes, multi-year discounts are available: 15% for 2-year terms, 25% for 3 years, and 40% for 4 years. Volume and multi-year discounts stack automatically.
SourceSetmore: What is the difference between Setmore's Free and Pro plans?
Pro adds SMS and email reminders, branded mobile app, removal of Setmore branding, customer blocking, Google Reviews integration, custom notifications, and priority support. Pro supports unlimited users versus 4 on Free.
SourceChili Piper: What is ChiliCal standalone and does it have different pricing?
ChiliCal is a standalone calendar integration product priced at $12 per user per month with a 200-seat minimum purchase, making it unavailable for smaller teams.
SourceSetmore: Does Setmore provide customer support?
Yes, all plans include 24/7 human support. The Pro plan includes priority support access.
SourceRelated pages
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