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Communication · head to head

RingCentral Video vs Welcome

RingCentral Video logo

RingCentral Video

Communication

Connected cloud communications

From
Free
Rated
-
Full reviewWebsite
Welcome logo

Welcome

Webinars

Enterprise event experience platform for memorable virtual events

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only RingCentral Video has a free tier, so it costs nothing to try first.
  • Each has a real cost: RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table; Welcome the Internet Archive's capture of Welcome's homepage on 3 January 2021 confirmed its virtual events platform is sold only via 'Book a demo', with no price figure published, only customer case metrics (an average NPS score of 92 cited for one client).
  • They diverge on capability: RingCentral Video covers HD video conferencing, Welcome covers Immersive event spaces.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which RingCentral Video and Welcome actually diverge.

Attributes where RingCentral Video and Welcome differ
AttributeRingCentral VideoWelcome
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, IOS, Android
CategoryCommunicationWebinars
Founded19992020

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Screen sharing
  • Virtual backgrounds
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls

Only in Welcome

  • Immersive event spaces
  • Networking lounges
  • Breakout sessions
  • Event analytics
  • White-label options
  • HubSpot
  • Okta
  • Web support

Both cover

  • Slack
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Welcome
  • Replacing on-premise PBX hardware for distributed teamsnot Welcome

Welcome

  • Virtual Eventsnot RingCentral Video
  • Enterprise Eventsnot RingCentral Video
  • Networkingnot RingCentral Video

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Welcome

  • The Internet Archive's capture of Welcome's homepage on 3 January 2021 confirmed its virtual events platform is sold only via 'Book a demo', with no price figure published, only customer case metrics (an average NPS score of 92 cited for one client).

Pricing, plan by plan

RingCentral Video

Free
  • AI Receptionist$39/month
    • Starts at $39
  • Conversational Intelligence$60/month
    • Starts at $60
  • Call Queues Booster$35/month
    • $35 per month
  • Business SMS Booster$25/month
    • $25 per month

Welcome

On request
  • Professional$999/month
    • Up to 1000 attendees
    • Custom event spaces
    • Basic analytics
  • Business$2499/month
    • Up to 5000 attendees
    • Advanced customization
    • Networking features
  • Enterprise$4999/month
    • Unlimited attendees
    • White-label solution
    • Dedicated support

Which should you pick?

Choose RingCentral Video if

  • You need hd video conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Choose Welcome if

  • You need immersive event spaces.
  • You work on Web, IOS, Android.
  • You also want networking lounges.
Welcome review

Questions people ask

Is RingCentral Video or Welcome better?
Neither clearly leads. RingCentral Video starts at Free and Welcome at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RingCentral Video or Welcome?
RingCentral Video has a free tier; the other does not. Paid plans start at Free for RingCentral Video and On request for Welcome.
Does RingCentral Video or Welcome run on more platforms?
RingCentral Video runs on Web, Windows, Macos, Ios, Android. Welcome runs on Web, IOS, Android.
Can I use RingCentral Video for free?
Yes. RingCentral Video has a free tier, so you can try it without paying. Welcome starts at On request.
What is RingCentral Video best used for?
RingCentral Video is most often used for cloud business phone system with video meetings and team messaging, replacing on-premise pbx hardware for distributed teams. Of those, cloud business phone system with video meetings and team messaging and replacing on-premise pbx hardware for distributed teams are not what Welcome is typically brought in for.
What can RingCentral Video do that Welcome cannot?
RingCentral Video covers HD video conferencing, Voice and video calling, Screen sharing, Virtual backgrounds. Welcome covers Immersive event spaces, Networking lounges, Breakout sessions, Event analytics. Both handle Slack, Salesforce.

Answered from the vendors’ own pages

RingCentral Video: How much does RingCentral Video cost?

AI Receptionist starts at $39 per month, Conversational Intelligence starts at $60 per month. Main video plan pricing requires entering your user count on the website for personalized quotes.

Source
RingCentral Video: Does RingCentral offer discounts?

Yes, save up to 33% by paying annually instead of monthly. A 14-day free trial is available for new subscribers with up to 20 phone lines.

Source
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