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Cisco Webex vs RingCentral Video

Cisco Webex logo

Cisco Webex

Software

The leading enterprise video conferencing platform

From
Free
Rated
-
Full reviewWebsite
RingCentral Video logo

RingCentral Video

Software

Connected cloud communications

From
$19.99/month
Rated
-
Full reviewWebsite

The short version

  • Only Cisco Webex has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); RingCentral Video unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • They diverge on capability: Cisco Webex covers HD video, RingCentral Video covers HD video conferencing.

Where they differ

Only the attributes on which Cisco Webex and RingCentral Video actually diverge.

Attributes where Cisco Webex and RingCentral Video differ
AttributeCisco WebexRingCentral Video
Starting priceFree$19.99/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Desktop Mac, Desktop Windows, Mobile iOS, Mobile AndroidWeb, Windows, Macos, Ios, Android
Founded19841999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Webex

  • HD video
  • Recording
  • Transcription
  • Microsoft Teams
  • Google Calendar
  • Web support
  • Desktop Mac support
  • Desktop Windows support

Only in RingCentral Video

  • HD video conferencing
  • Voice and video calling
  • Recording and transcription
  • Chat and messaging
  • Calendar integration
  • Meeting attendee controls
  • Microsoft 365
  • Google Workspace

Both cover

  • Screen sharing
  • Virtual backgrounds
  • Slack
  • Outlook
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Cisco Webex

  • Video Conferencingnot RingCentral Video
  • Team Collaborationnot RingCentral Video
  • Project Managementnot RingCentral Video

RingCentral Video

  • Cloud business phone system with video meetings and team messagingnot Cisco Webex
  • Replacing on-premise PBX hardware for distributed teamsnot Cisco Webex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Webex

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

RingCentral Video

  • Unlimited calling is limited to the US and Canada markets; other international calls are charged per minute at the published international rates table
  • The free trial is only for new subscribers and is capped at five users and two desktop phones, with SMS unavailable during the trial
  • Trial hardware must be returned within 21 days of trial cancellation to avoid hardware charges
  • Phone rental is available only with a multi-year contract
  • Automated, high volume or marketing SMS costs extra as RingCentral High Volume SMS, and TCR registration is required for SMS and MMS
  • A Mobile User extension is free to add but is billed at the same monthly rate as a Digital Line in any month it is used to make or receive a call
  • The Webinar 500 discount lasts one year on a one year commitment, after which pricing reverts to $75 per host per month or the then current retail price
  • Taxes and recovery fees including the Federal Universal Service Recovery Fee, E911 Service Fee and Compliance and Administrative Cost Recovery Fee are added on top
  • The advertised savings of up to 33% require paying annually

Pricing, plan by plan

Cisco Webex

Free
  • FreeFree
    • 40-min group meetings
    • Unlimited 1:1 calls
    • HD video
  • Starter$13.5/month
    • Unlimited meetings
    • 100 participants
    • Recording
  • Pro$26.99/month
    • 300 participants
    • Advanced security
    • Priority support

RingCentral Video

$19.99/month
  • Essentials$19.99/month
    • Video meetings
    • Phone service
    • Text messaging
  • Standard$27.99/month
    • Everything in Essentials
    • Advanced meeting controls
    • Call recording
  • Premium$34.99/month
    • Everything in Standard
    • Advanced security features
    • Compliance recording
  • Enterprise$undefined/month
    • Unlimited everything
    • Custom deployment
    • Dedicated account manager

Which should you pick?

Choose Cisco Webex if

  • You need hd video.
  • You want to start without paying.
  • You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
  • You also want recording.
Cisco Webex review

Choose RingCentral Video if

  • You need hd video conferencing.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want voice and video calling.
RingCentral Video review

Questions people ask

Is Cisco Webex or RingCentral Video better?
Neither clearly leads. Cisco Webex starts at Free and RingCentral Video at $19.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Webex or RingCentral Video?
Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and $19.99/month for RingCentral Video.
Does Cisco Webex or RingCentral Video run on more platforms?
Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. RingCentral Video runs on Web, Windows, Macos, Ios, Android.
Can I use Cisco Webex for free?
Yes. Cisco Webex has a free tier, so you can try it without paying. RingCentral Video starts at $19.99/month.
What is Cisco Webex best used for?
Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what RingCentral Video is typically brought in for.
What can Cisco Webex do that RingCentral Video cannot?
Cisco Webex covers HD video, Recording, Transcription, Microsoft Teams. RingCentral Video covers HD video conferencing, Voice and video calling, Recording and transcription, Chat and messaging. Both handle Screen sharing, Virtual backgrounds, Slack, Outlook.
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Related pages

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