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Cybersecurity · head to head

Trulioo vs Zscaler Internet Access

Trulioo logo

Trulioo

Cybersecurity

Identity and business verification against national data sources in nearly 200 countries

From
On request
Rated
-
Zscaler Internet Access logo

Zscaler Internet Access

Cybersecurity

Secure cloud-native internet and SaaS access

From
$100/year
Rated
-

The short version

  • Each has a real cost: Trulioo per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.; Zscaler Internet Access the pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost
  • They diverge on capability: Trulioo covers Person match, Zscaler Internet Access covers Secure web gateway.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Trulioo and Zscaler Internet Access actually diverge.

Attributes where Trulioo and Zscaler Internet Access differ
AttributeTruliooZscaler Internet Access
Starting priceOn request$100/year
Pricing modelquotesubscription
PlatformsWeb, APIWeb, Desktop, Mobile
FoundedUnknown2007

Identical on both: free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Trulioo

  • Person match
  • Business verification
  • Watchlist screening
  • Document and biometric
  • Single API
  • Workflow orchestration

Only in Zscaler Internet Access

  • Secure web gateway
  • Cloud firewall
  • URL filtering
  • Advanced threat protection
  • Data loss prevention
  • Cloud sandbox
  • Browser isolation
  • CASB

What people use each for

The jobs each tool is most often brought in to do.

Trulioo

  • A payments firm onboarding across dozens of countries where building a data-source integration per market is impracticalnot Zscaler Internet Access
  • A marketplace verifying business sellers and needing beneficial ownership rather than just a company numbernot Zscaler Internet Access
  • A fintech wanting a cheap frictionless first check and reserving document scanning for the minority that fail itnot Zscaler Internet Access
  • A bank expanding into a market where document upload completion rates are poor and registry matching works betternot Zscaler Internet Access

Zscaler Internet Access

  • Cloud Securitynot Trulioo
  • Zero Trustnot Trulioo
  • Web Securitynot Trulioo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Trulioo

  • Per-check rates vary widely by country and data source, so a blended average from the sales conversation misleads if your volume concentrates in expensive markets.
  • Coverage breadth is real but depth is uneven; a country on the map may be served by one thin source with low match rates, which you only discover in a live test.
  • You are charged per query including no-match results, so a market with poor source coverage burns budget producing nothing usable.
  • Because it aggregates third-party data, data residency and consent handling depend on the underlying provider terms, which complicates GDPR assessments in some jurisdictions.
  • Document and biometric capability is competent but not the strongest in the market, so buyers whose primary need is document fraud detection usually pair it with a specialist.

Zscaler Internet Access

  • The pricing page names two base tiers, Essentials Platform and Zscaler Platform, plus modular add ons including three Digital Experience Monitoring tiers, but publishes no dollar figures anywhere and routes buyers to a demo request for cost

Pricing, plan by plan

Trulioo

On request
  • Trulioo Platform$undefined/year
    • Priced per check with rates varying by country and data source
    • Person, business and watchlist checks charged separately
    • Volume commitment negotiated annually

Zscaler Internet Access

$100/year
  • ZIA Business$100/year
    • Web security
    • URL filtering
    • Cloud firewall
  • ZIA Transformation$200/year
    • All Business features
    • Advanced threat protection
    • Cloud sandbox
  • ZIA Unlimited$350/year
    • All Transformation features
    • Cloud browser isolation
    • CASB

Which should you pick?

Choose Trulioo if

  • You need person match.
  • You work on Web, API.
  • You also want business verification.

Choose Zscaler Internet Access if

  • You need secure web gateway.
  • You work on Web, Desktop, Mobile.
  • You also want cloud firewall.

Questions people ask

Is Trulioo or Zscaler Internet Access better?
Neither clearly leads. Trulioo starts at On request and Zscaler Internet Access at $100/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Trulioo or Zscaler Internet Access?
Trulioo starts at On request and Zscaler Internet Access at $100/year.
Does Trulioo or Zscaler Internet Access run on more platforms?
Trulioo runs on Web, API. Zscaler Internet Access runs on Web, Desktop, Mobile.
What is Trulioo best used for?
Trulioo is most often used for a payments firm onboarding across dozens of countries where building a data-source integration per market is impractical, a marketplace verifying business sellers and needing beneficial ownership rather than just a company number, a fintech wanting a cheap frictionless first check and reserving document scanning for the minority that fail it, a bank expanding into a market where document upload completion rates are poor and registry matching works better. Of those, a payments firm onboarding across dozens of countries where building a data-source integration per market is impractical and a marketplace verifying business sellers and needing beneficial ownership rather than just a company number are not what Zscaler Internet Access is typically brought in for.
What can Trulioo do that Zscaler Internet Access cannot?
Trulioo covers Person match, Business verification, Watchlist screening, Document and biometric. Zscaler Internet Access covers Secure web gateway, Cloud firewall, URL filtering, Advanced threat protection.

Answered from the vendors’ own pages

Trulioo: Does it need a document?

Not for the core product. Data-source matching uses name, address and date of birth, which is why completion rates are higher than document flows.

Zscaler Internet Access: How many pricing tiers does Zscaler Internet Access offer?

Zscaler Internet Access offers two main platform bundles: the Essentials Platform (entry-level) and the Zscaler Platform (comprehensive). Specific pricing is not published online.

Source
Trulioo: Are unmatched queries billed?

Yes, in general you pay per query rather than per successful match. Negotiate this explicitly if you are entering markets with thin coverage.

Zscaler Internet Access: Are there optional add-on modules available?

Yes. Zscaler offers extensive optional capabilities in five categories including Inline Cyberthreat Protection, Private Access enhancements, Data Security, Security Operations, and Zero Trust Branch.

Source
Trulioo: Can it verify companies as well as people?

Yes. Business verification including beneficial ownership is a distinct product line and a common reason to choose Trulioo over document-first vendors.

Zscaler Internet Access: How is Zscaler Zero Trust Branch priced?

Zero Trust Branch is sized by encrypted throughput (200 Mbps to 10 Gbps) or endpoint count (200 to 5,000 endpoints), with pricing varying by configuration.

Source
Zscaler Internet Access: How do I get Zscaler pricing?

Zscaler does not publish pricing online. You must request a demo or contact their sales team to receive a pricing quote.

Source
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