Employee Engagement · head to head
Qualtrics EmployeeXM vs Firstup

Qualtrics EmployeeXM
Employee Engagement
Turn employee feedback into action
- From
- On request
- Rated
- -

Firstup
Employee Engagement
Intelligent communication platform for workforce engagement
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Qualtrics EmployeeXM pricing is not published for either the People Engage or People Lifecycle products; both require submitting a Request Pricing form to Qualtrics; Firstup none of the three packages carries a published price; every tier shows Get a Quote and the page directs buyers to Talk to sales
- They diverge on capability: Qualtrics EmployeeXM covers Engagement surveys, Firstup covers AI-powered delivery.
Where they differ
Only the attributes on which Qualtrics EmployeeXM and Firstup actually diverge.
| Attribute | Qualtrics EmployeeXM | Firstup |
|---|---|---|
| Platforms | Web, Ios, Android, Api | Web |
| Founded | 2002 | 2008 |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Employee Engagement).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Qualtrics EmployeeXM
- Engagement surveys
- Pulse surveys
- Lifecycle surveys
- AI-powered insights
- Predictive analytics
- Action planning
- Manager enablement
- 360-degree feedback
Only in Firstup
- AI-powered delivery
- Personalized content
- Multi-channel communication
- Analytics and insights
- Mobile app
- Campaign management
- Employee segmentation
- Integrations
Both cover
- Workday
- Slack
- ServiceNow
What people use each for
The jobs each tool is most often brought in to do.
Qualtrics EmployeeXM
- Organizations wanting employee experience tools priced against their own headcount rather than a flat seat feenot Firstup
Firstup
- Targeted internal communications to email, mobile app and desktop channelsnot Qualtrics EmployeeXM
- Reaching frontline and deskless employees who lack corporate emailnot Qualtrics EmployeeXM
- Automated employee journeys for onboarding and lifecycle momentsnot Qualtrics EmployeeXM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Qualtrics EmployeeXM
- Pricing is not published for either the People Engage or People Lifecycle products; both require submitting a Request Pricing form to Qualtrics
- Pricing is based on employee count rather than a flat platform fee, so cost scales with organization size
Firstup
- None of the three packages carries a published price; every tier shows Get a Quote and the page directs buyers to Talk to sales
- AI content creation, intelligent delivery timing, translations and user generated content all require the Professional package
- Employee journey automation, the flow builder and journey analytics require the top Premier package
- Intranet capabilities are a paid add-on on top of any package rather than part of the platform
- No free tier, trial price or self-serve signup is published
Pricing, plan by plan
Qualtrics EmployeeXM
On request- Essentials$undefined/month
- Engagement surveys
- Pulse surveys
- Basic analytics
- Business$undefined/month
- Everything in Essentials
- AI insights
- Predictive analytics
- Enterprise$undefined/month
- Everything in Business
- Custom integrations
- Advanced security
Firstup
On request- Enterprise$undefined/month
- AI personalization
- Multi-channel delivery
- Analytics
Which should you pick?
Choose Qualtrics EmployeeXM if
- You need engagement surveys.
- You work on Web, Ios, Android, Api.
- You also want pulse surveys.
Questions people ask
- Is Qualtrics EmployeeXM or Firstup better?
- Neither clearly leads. Qualtrics EmployeeXM starts at On request and Firstup at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Qualtrics EmployeeXM or Firstup?
- Qualtrics EmployeeXM starts at On request and Firstup at On request.
- Does Qualtrics EmployeeXM or Firstup run on more platforms?
- Qualtrics EmployeeXM runs on Web, Ios, Android, Api. Firstup runs on Web.
- What is Qualtrics EmployeeXM best used for?
- Qualtrics EmployeeXM is most often used for organizations wanting employee experience tools priced against their own headcount rather than a flat seat fee. Of those, organizations wanting employee experience tools priced against their own headcount rather than a flat seat fee is not what Firstup is typically brought in for.
- What can Qualtrics EmployeeXM do that Firstup cannot?
- Qualtrics EmployeeXM covers Engagement surveys, Pulse surveys, Lifecycle surveys, AI-powered insights. Firstup covers AI-powered delivery, Personalized content, Multi-channel communication, Analytics and insights. Both handle Workday, Slack, ServiceNow.
