Marketing · head to head
Plausible vs Zonka Feedback

Zonka Feedback
Surveys
Multi-channel CX feedback platform with quoted pricing based on response volume and AI data credits
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Plausible there is no free tier, only a 30 day trial; Zonka Feedback no pricing tier is published for either the core product or the AI add-on, so total cost is unknown until a sales quote is obtained.
- They diverge on capability: Plausible covers Page view tracking, Zonka Feedback covers Multi-channel surveys.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Plausible and Zonka Feedback actually diverge.
| Attribute | Plausible | Zonka Feedback |
|---|---|---|
| Starting price | $9/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web | Web, iOS, Android |
| Category | Marketing | Surveys |
| Founded | 2018 | Unknown |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Plausible
- Page view tracking
- Goal tracking
- Real-time analytics
- Outbound link click tracking
- Privacy-focused
- No cookies
- Cloud deployment
- Web support
Only in Zonka Feedback
- Multi-channel surveys
- Kiosk and offline mode
- Real-time dashboards
- Case management
- AI Feedback Intelligence
- Reputation management
What people use each for
The jobs each tool is most often brought in to do.
Plausible
- Privacy-focused web analytics without cookies or personal datanot Zonka Feedback
- A Google Analytics replacement that needs no consent bannernot Zonka Feedback
- Self-hosted analytics on your own infrastructurenot Zonka Feedback
- EU-hosted measurement for data residency requirementsnot Zonka Feedback
Zonka Feedback
- A multi-location retailer or clinic wanting kiosk-based feedback capture alongside digital surveysnot Plausible
- A CX team that needs closed-loop case management to assign and track resolution of negative feedbacknot Plausible
- A hospitality operator wanting reputation management alongside direct feedback collectionnot Plausible
- A company with high volumes of open-ended feedback wanting AI theme extraction rather than manual taggingnot Plausible
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Plausible
- There is no free tier, only a 30 day trial
- Paid plans are metered on monthly pageviews, so a traffic spike moves you up a plan
- Self-hosting is possible but means running and updating the service yourself
- Deliberately simple, so there are no user-level profiles or funnel-by-individual reports the way a cookie-based analytics tool provides
Zonka Feedback
- No pricing tier is published for either the core product or the AI add-on, so total cost is unknown until a sales quote is obtained.
- The AI Feedback Intelligence product is priced separately on data credits, meaning a buyer who wants both feedback collection and AI analysis is negotiating two line items, not one.
- Third-party pricing estimates in the low hundreds to near a thousand dollars a month vary enough that budgeting from public sources alone is unreliable.
- Kiosk hardware and offline capture are a strength for physical locations but add limited value to a purely digital-only business, which pays for a capability it does not use.
- It is a smaller vendor than Medallia or Qualtrics, so enterprise buyers evaluating analyst-recognised platforms may not shortlist it despite comparable core features.
Pricing, plan by plan
Plausible
$9/month- Starter$9/month
- Up to 10k monthly pageviews
- 1 site
- 3 years data retention
- Growth$14/month
- Up to 3 sites
- Up to 3 team members
- Business$19/month
- Up to 10 sites
- Up to 10 team members
- 5 years data retention
- Enterprise$null/custom
- 10+ sites
- Custom pricing
Zonka Feedback
On request- Feedback Management$undefined/month
- Priced by response volume
- Multi-channel surveys and case management
- 14-day free trial
- AI Feedback Intelligence$undefined/month
- Priced by AI data credits, separate from Feedback Management
- Theme extraction, sentiment and impact analysis
Which should you pick?
Choose Zonka Feedback if
- You need multi-channel surveys.
- You work on Web, iOS, Android.
- You also want kiosk and offline mode.
Questions people ask
- Is Plausible or Zonka Feedback better?
- Neither clearly leads. Plausible starts at $9/month and Zonka Feedback at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Plausible or Zonka Feedback?
- Plausible starts at $9/month and Zonka Feedback at On request.
- Does Plausible or Zonka Feedback run on more platforms?
- Plausible runs on Web. Zonka Feedback runs on Web, iOS, Android.
- What is Plausible best used for?
- Plausible is most often used for privacy-focused web analytics without cookies or personal data, a google analytics replacement that needs no consent banner, self-hosted analytics on your own infrastructure, eu-hosted measurement for data residency requirements. Of those, privacy-focused web analytics without cookies or personal data and a google analytics replacement that needs no consent banner are not what Zonka Feedback is typically brought in for.
- What can Plausible do that Zonka Feedback cannot?
- Plausible covers Page view tracking, Goal tracking, Real-time analytics, Outbound link click tracking. Zonka Feedback covers Multi-channel surveys, Kiosk and offline mode, Real-time dashboards, Case management.
Answered from the vendors’ own pages
Plausible: How much does Plausible Analytics cost?
Plausible offers plans starting at $9/month for the Starter tier, $14/month for Growth, and $19/month for Business. Enterprise pricing is custom. All plans include a 30-day free trial without requiring a credit card.
SourceZonka Feedback: Is pricing published anywhere?
No. Zonka quotes pricing based on feedback volume for the core product and data credits for AI Feedback Intelligence; nothing is listed as a fixed price.
Plausible: Is there a free version of Plausible?
Plausible does not offer a free plan; however, all paid plans include a 30-day free trial with full access to features.
SourceZonka Feedback: Is AI Feedback Intelligence included in the base plan?
No, it is sold and priced separately from core feedback management.
Plausible: What is the difference between Plausible's pricing tiers?
The Starter plan covers up to 10k monthly pageviews for 1 site. Growth adds up to 3 sites and 3 team members. Business expands to 10 sites, 10 team members, and includes advanced features like API access and 5 years data retention.
SourceZonka Feedback: Does it support offline feedback collection?
Yes, kiosk and tablet devices can capture feedback without a live network connection, which is a differentiator against purely web-based survey tools.
Related pages
More on Zonka Feedback
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