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Technology · head to head

PagerDuty vs Uptime.com

PagerDuty logo

PagerDuty

Technology

Real-time operations for real-time business

From
$21/month
Rated
-
Full reviewWebsite
Uptime.com logo

Uptime.com

Logging

Website monitoring and uptime checker with 80+ global monitoring points

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: PagerDuty aIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost; Uptime.com pricing structure not fully detailed publicly
  • They diverge on capability: PagerDuty covers Incident response, Uptime.com covers Website monitoring.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which PagerDuty and Uptime.com actually diverge.

Attributes where PagerDuty and Uptime.com differ
AttributePagerDutyUptime.com
Starting price$21/monthOn request
Pricing modelUnknownsubscription
PlatformsWeb, Ios, Android, ApiWeb, API
CategoryTechnologyLogging
Founded2009Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in PagerDuty

  • Incident response
  • On-call management
  • Alert grouping
  • Escalation policies
  • Mobile incident management
  • Postmortems
  • Event intelligence
  • Datadog

Only in Uptime.com

  • Website monitoring
  • API monitoring
  • Synthetic monitoring
  • Page speed testing
  • Real User Monitoring
  • Private locations
  • Global network

Both cover

  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

PagerDuty

  • Incident managementnot Uptime.com
  • On-call schedulingnot Uptime.com
  • Real-time alertingnot Uptime.com
  • Service reliabilitynot Uptime.com
  • Digital operationsnot Uptime.com

Uptime.com

  • Monitor website availability across multiple global locationsnot PagerDuty
  • Test API endpoints and validate response timesnot PagerDuty
  • Verify DNS resolution and certificate validitynot PagerDuty
  • Track page load performance over timenot PagerDuty
  • Send alerts to teams when issues occurnot PagerDuty

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

PagerDuty

  • AIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
  • Complex escalation policies require workarounds for scheduling patterns beyond basic weekly rotations
  • 5-user minimum requirement forces costs even for small teams, with forced Business tier upgrades adding $12,000+ annually for larger teams

Uptime.com

  • Pricing structure not fully detailed publicly
  • Limited information on check frequency in basic plans
  • Real User Monitoring and status pages require add-ons
  • Lower-tier plans may have feature limitations

Pricing, plan by plan

PagerDuty

$21/month

No published plan breakdown. See the PagerDuty review.

Uptime.com

On request

No published plan breakdown. See the Uptime.com review.

Which should you pick?

Choose PagerDuty if

  • You need incident response.
  • You work on Web, Ios, Android, Api.
  • You also want on-call management.
PagerDuty review

Choose Uptime.com if

  • You need website monitoring.
  • You work on Web, API.
  • You also want api monitoring.
Uptime.com review

Questions people ask

Is PagerDuty or Uptime.com better?
Neither clearly leads. PagerDuty starts at $21/month and Uptime.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, PagerDuty or Uptime.com?
PagerDuty starts at $21/month and Uptime.com at On request.
Does PagerDuty or Uptime.com run on more platforms?
PagerDuty runs on Web, Ios, Android, Api. Uptime.com runs on Web, API.
What is PagerDuty best used for?
PagerDuty is most often used for incident management, on-call scheduling, real-time alerting, service reliability. Of those, incident management and on-call scheduling are not what Uptime.com is typically brought in for.
What can PagerDuty do that Uptime.com cannot?
PagerDuty covers Incident response, On-call management, Alert grouping, Escalation policies. Uptime.com covers Website monitoring, API monitoring, Synthetic monitoring, Page speed testing. Both handle Status pages.

Answered from the vendors’ own pages

PagerDuty: What is the minimum cost to use PagerDuty?

PagerDuty requires a minimum of 5 users per account. The Professional plan starts at $21 per user per month ($105/month minimum), with annual billing providing 16% discount.

Source
Uptime.com: Does Uptime.com offer a money-back guarantee?

Yes, Uptime.com provides a 30-day money-back guarantee for new users, allowing risk-free trial of their service.

Source
PagerDuty: What integrations does PagerDuty support?

PagerDuty integrates with 750+ monitoring, ticketing, and collaboration tools including Datadog, Slack, Jira, ServiceNow, New Relic, and Nagios.

Source
Uptime.com: What alerting methods does Uptime.com support?

All plans include email and SMS alerting with 20+ integrations available including Slack, Teams, PagerDuty, and webhooks for custom integrations.

Source
PagerDuty: How much does AIOps cost in PagerDuty?

AIOps Intelligence is sold separately as an add-on starting at $699 per month, and is not included in any of the base plans.

Source
Uptime.com: How many monitoring locations does Uptime.com have?

Uptime.com operates 80+ monitoring locations worldwide, enabling checks from multiple geographic regions to detect regional connectivity issues.

Source
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