PagerDutyvs
Datadog
Datadog: APM and infrastructure monitoring platform with incident management capabilities
PagerDuty
Real-time operations for real-time business
As of 30 August 2026, PagerDuty starts at $21/month. PagerDuty is an incident management platform that helps teams detect and respond to infrastructure and application issues quickly. Softwr lists it under Technology. PagerDuty is made by PagerDuty Inc, launched in 2009, available on Web, iOS, Android, API.
Overview
What PagerDuty does
PagerDuty is an incident management platform that helps teams detect and respond to infrastructure and application issues quickly. It aggregates signals from monitoring tools, applies machine learning to correlate and suppress noise, and routes alerts to the right people.
What people use it for
- Incident management
- On-call scheduling
- Real-time alerting
- Service reliability
- Digital operations
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about PagerDuty.
- AIOps, status pages, and live call routing are expensive add-ons not included in base plans, significantly increasing total cost
- Complex escalation policies require workarounds for scheduling patterns beyond basic weekly rotations
- 5-user minimum requirement forces costs even for small teams, with forced Business tier upgrades adding $12,000+ annually for larger teams
Cross-shopped
What people choose instead of PagerDuty
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- PagerDutyvsSentry
Sentry: Error tracking and performance monitoring platform for application issues
- PagerDutyvsJira Service Management
Jira Service Management: Jira-native incident and change management with on-call scheduling
Capabilities
Features
Incident response
On-call management
Alert grouping
Escalation policies
Mobile incident management
Postmortems
Status pages
Event intelligence
Datadog
Integration with Datadog
New Relic
Integration with New Relic
Splunk
Integration with Splunk
AWS CloudWatch
Integration with AWS CloudWatch
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
What is the minimum cost to use PagerDuty?
PagerDuty requires a minimum of 5 users per account. The Professional plan starts at $21 per user per month ($105/month minimum), with annual billing providing 16% discount.
SourceWhat integrations does PagerDuty support?
PagerDuty integrates with 750+ monitoring, ticketing, and collaboration tools including Datadog, Slack, Jira, ServiceNow, New Relic, and Nagios.
SourceHow much does AIOps cost in PagerDuty?
AIOps Intelligence is sold separately as an add-on starting at $699 per month, and is not included in any of the base plans.
SourceBehind it
Who makes PagerDuty
- Company
- PagerDuty Inc
- Based in
- San Francisco, CA
- Founders
- Alex Solomon, Andrew Miklas, Baskar Puvanathasan
Timeline
PagerDuty over time
- Acquisition2020-01-01
PagerDuty acquires Rundeck for workflow automation capabilities
Source - Launch2019-04-15
PagerDuty IPO on April 15, 2019 at $24.00 per share, raising net proceeds of $213.7 million
Source - Milestone2016-01-01
Jennifer Tejada becomes PagerDuty CEO and repositions the company for larger enterprise buyers
Source - Founded2009-01-01
PagerDuty founded in Toronto by three University of Waterloo graduates as an on-call alerting platform
Source
Keep looking
Where to go from PagerDuty
- PagerDuty alternativesEvery product people weigh against it
- PagerDuty pricingPlans, floors and what the tiers exclude
- PagerDuty badgesWhich rules it meets, and the figure behind each
- All Technology softwareThe full category
- Best Technology softwareThe shortlist, and how it was cut
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Softwr does not host reviews and shows no star rating for PagerDuty, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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