Softwr

Dental · head to head

OrthoTrac vs Softdent

OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: OrthoTrac covers Orthodontic treatment planning, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OrthoTrac and Softdent actually diverge.

Attributes where OrthoTrac and Softdent differ
AttributeOrthoTracSoftdent
Starting price$399/month$249/month
PlatformsWindows, WebWeb, Ios, Android, Windows
Founded20072010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Progress tracking
  • Appliance tracking
  • Referral management
  • CS Imaging

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management
  • DEXIS

Both cover

  • Imaging integration
  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OrthoTrac

  • Orthodontic practice managementnot Softdent
  • Treatment planningnot Softdent
  • Contract managementnot Softdent
  • Progress trackingnot Softdent

Softdent

  • Practice managementnot OrthoTrac
  • Patient schedulingnot OrthoTrac
  • Clinical documentationnot OrthoTrac
  • Financial managementnot OrthoTrac
  • Multi-location coordinationnot OrthoTrac

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is OrthoTrac or Softdent better?
Neither clearly leads. OrthoTrac starts at $399/month and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OrthoTrac or Softdent?
OrthoTrac starts at $399/month and Softdent at $249/month.
Does OrthoTrac or Softdent run on more platforms?
OrthoTrac runs on Windows, Web. Softdent runs on Web, Ios, Android, Windows.
What is OrthoTrac best used for?
OrthoTrac is most often used for orthodontic practice management, treatment planning, contract management, progress tracking. Of those, orthodontic practice management and treatment planning are not what Softdent is typically brought in for.
What can OrthoTrac do that Softdent cannot?
OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Billing and invoicing. Both handle Imaging integration, HIPAA Compliant, Cloud deployment, Web support.
Share

Related pages

More on OrthoTrac

More on Softdent

Keep looking

Other head to heads