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Dental · head to head

OrthoTrac vs Solutionreach

OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-
Full reviewWebsite
Solutionreach logo

Solutionreach

Dental

Patient Relationship Management for Dental

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.; Solutionreach solutionreach publishes no price for any of its four packages; every tier routes to a quote request or a sales phone number
  • They diverge on capability: OrthoTrac covers Orthodontic treatment planning, Solutionreach covers Automated appointment reminders.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OrthoTrac and Solutionreach actually diverge.

Attributes where OrthoTrac and Solutionreach differ
AttributeOrthoTracSolutionreach
Starting price$399/month$299/month
PlatformsWindows, WebWeb, Ios, Android
Founded20072000

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Imaging integration
  • Progress tracking
  • Appliance tracking
  • Referral management

Only in Solutionreach

  • Automated appointment reminders
  • Recall management
  • Two-way texting
  • Online scheduling
  • Reputation management
  • Patient surveys
  • Email marketing
  • Analytics dashboard

Both cover

  • HIPAA Compliant
  • Data Encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OrthoTrac

  • Orthodontic practice managementnot Solutionreach
  • Treatment planningnot Solutionreach
  • Contract managementnot Solutionreach
  • Progress trackingnot Solutionreach

Solutionreach

  • Patient communicationnot OrthoTrac
  • Appointment remindersnot OrthoTrac
  • Healthcare practice managementnot OrthoTrac

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Solutionreach

  • Solutionreach publishes no price for any of its four packages; every tier routes to a quote request or a sales phone number
  • SMS is metered per plan at 1,750, 3,500 and 4,500 messages a month, so a busy practice can exhaust the allowance
  • The Enterprise tier is aimed at organisations with 6 or more locations
  • Plans are sold on yearly contract options rather than month to month

Pricing, plan by plan

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Solutionreach

$299/month
  • Core$299/month
    • Automated reminders
    • Two-way texting
    • Recall automation
  • Plus$449/month
    • Everything in Core
    • Online scheduling
    • Reviews management
  • Premium$599/month
    • Everything in Plus
    • Website chat
    • Video messaging

Which should you pick?

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.
OrthoTrac review

Choose Solutionreach if

  • You need automated appointment reminders.
  • You work on Web, Ios, Android.
  • You also want recall management.
Solutionreach review

Questions people ask

Is OrthoTrac or Solutionreach better?
Neither clearly leads. OrthoTrac starts at $399/month and Solutionreach at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OrthoTrac or Solutionreach?
OrthoTrac starts at $399/month and Solutionreach at $299/month.
Does OrthoTrac or Solutionreach run on more platforms?
OrthoTrac runs on Windows, Web. Solutionreach runs on Web, Ios, Android.
What is OrthoTrac best used for?
OrthoTrac is most often used for orthodontic practice management, treatment planning, contract management, progress tracking. Of those, orthodontic practice management and treatment planning are not what Solutionreach is typically brought in for.
What can OrthoTrac do that Solutionreach cannot?
OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Solutionreach covers Automated appointment reminders, Recall management, Two-way texting, Online scheduling. Both handle HIPAA Compliant, Data Encryption, Cloud deployment, Web support.

Answered from the vendors’ own pages

Solutionreach: How much does SolutionReach cost?

SolutionReach offers tiered packages based on practice size and SMS message volume: Patient Connect (1750 messages), Practice Efficiency (3500 messages), Practice Growth (4500 messages), and Enterprise (tailored). Specific pricing is not published and requires requesting a quote.

Source
Solutionreach: What payment model does SolutionReach use?

SolutionReach uses yearly contracts. Pricing is customized per practice based on size and needs.

Source
Solutionreach: What features are included in SolutionReach?

All tiers include two-way texting, appointment reminders, patient check-in, payment technology, review invitations, team chat, and mobile app. Premium features like AI receptionist, recall automation, digital intake, and online scheduling appear in higher tiers.

Source
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