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Government · head to head

OpenCities vs Springbrook Software

OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Rated
-
Full reviewWebsite
Springbrook Software logo

Springbrook Software

Government

Cloud ERP built only for small and mid-sized local governments and utility districts

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OpenCities population-based pricing model limits scalability for growing municipalities; Springbrook Software nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • They diverge on capability: OpenCities covers Website Management, Springbrook Software covers Cirrus cloud platform.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which OpenCities and Springbrook Software actually diverge.

Attributes where OpenCities and Springbrook Software differ
AttributeOpenCitiesSpringbrook Software
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWeb
Founded2008Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Only in Springbrook Software

  • Cirrus cloud platform
  • Fund accounting
  • Utility billing
  • Payroll and human resources
  • Cashless payments
  • Permitting and land management

What people use each for

The jobs each tool is most often brought in to do.

OpenCities

  • Citizen Servicesnot Springbrook Software
  • Records Managementnot Springbrook Software
  • Public Safetynot Springbrook Software
  • Civic Engagementnot Springbrook Software

Springbrook Software

  • A city of a few thousand residents retiring an on-premises finance server nobody on staff can maintainnot OpenCities
  • A water and sewer district needing meter-based utility billing tied directly to the general ledgernot OpenCities
  • A town that must produce GASB-compliant annual financial reports without a full-time systems accountantnot OpenCities
  • Adding online resident payment for utility bills and licences without integrating a third-party gateway by handnot OpenCities

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Springbrook Software

  • Nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • It is scoped for small and mid-sized agencies, so grant accounting, capital project tracking and human resources depth fall short for larger cities.
  • Data conversion from a legacy municipal system is the largest risk and cost in the project, and historical utility billing data in particular frequently converts badly.
  • The integration list is short compared with entrenched public sector vendors, so agencies already committed to a large incumbent ecosystem will have gaps to bridge.
  • Being cloud-native means the agency cannot defer upgrades, which is an advantage for security but removes control over timing from finance teams working to a fiscal calendar.

Pricing, plan by plan

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Springbrook Software

On request
  • Springbrook Cirrus$undefined/year
    • Cloud ERP for local government
    • Priced by population, module selection and user count
    • Implementation, data conversion and training quoted separately

Which should you pick?

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Choose Springbrook Software if

  • You need cirrus cloud platform.
  • You also want fund accounting.
Springbrook Software review

Questions people ask

Is OpenCities or Springbrook Software better?
Neither clearly leads. OpenCities starts at $500/month and Springbrook Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OpenCities or Springbrook Software?
OpenCities starts at $500/month and Springbrook Software at On request.
Does OpenCities or Springbrook Software run on more platforms?
OpenCities runs on Web, Mobile. Springbrook Software runs on Web.
What is OpenCities best used for?
OpenCities is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Springbrook Software is typically brought in for.
What can OpenCities do that Springbrook Software cannot?
OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. Springbrook Software covers Cirrus cloud platform, Fund accounting, Utility billing, Payroll and human resources.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
Springbrook Software: Who is Springbrook for?

Small and mid-sized cities, towns, water and sewer agencies and special districts, not counties or states.

OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
Springbrook Software: Is Cirrus really cloud-native?

Yes, it is a multi-tenant rebuild rather than a hosted version of the older client-server product, which is the main reason agencies switch to it.

OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
Springbrook Software: Is pricing published?

No. Local government ERP is quoted through procurement, bundling licence, implementation and data conversion.

Springbrook Software: What is the hardest part of implementation?

Converting historical data, particularly utility billing history, from the outgoing system.

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