Softwr

Cybersecurity · head to head

One Identity vs OpenCities

One Identity logo

One Identity

Cybersecurity

Quest-owned identity governance, PAM and Active Directory management

From
On request
Free plan
No
Full reviewWebsite
OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: One Identity the portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.; OpenCities population-based pricing model limits scalability for growing municipalities
  • They diverge on capability: One Identity covers Identity Manager, OpenCities covers Website Management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which One Identity and OpenCities actually diverge.

Attributes where One Identity and OpenCities differ
AttributeOne IdentityOpenCities
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWeb, Windows, LinuxWeb, Mobile
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in One Identity

  • Identity Manager
  • Safeguard
  • Active Roles
  • OneLogin
  • Password Manager
  • syslog-ng
  • Starling connectors

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

What people use each for

The jobs each tool is most often brought in to do.

One Identity

  • An organisation whose authoritative directory will remain on premises Active Directory and needs delegated administration with attribute-level controlnot OpenCities
  • A government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud servicenot OpenCities
  • A manufacturer with SAP and Active Directory needing provisioning governed under one certification processnot OpenCities
  • An enterprise consolidating Active Directory after an acquisition and needing automated account lifecycle across both forestsnot OpenCities

OpenCities

  • Citizen Servicesnot One Identity
  • Records Managementnot One Identity
  • Public Safetynot One Identity
  • Civic Engagementnot One Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

One Identity

  • The portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.
  • Identity Manager implementations are customisation-heavy and commonly run over a year, with the services spend exceeding the licence cost in the first year.
  • Quest has changed private equity ownership more than once since the Dell separation, and buyers should ask directly about product investment commitments before signing a multi-year deal.
  • Product documentation and support sit behind a customer portal, which makes independent evaluation before purchase harder than with vendors that publish openly.
  • The cloud-native and developer experience trails the pure-play identity vendors, so organisations moving decisively to SaaS applications find the on premises heritage becomes a constraint rather than an asset.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Pricing, plan by plan

One Identity

On request
  • Identity Manager$undefined/year
    • Priced per managed identity
    • On premises or hosted
    • Access certification and provisioning
  • Safeguard$undefined/year
    • Priced per privileged user or per appliance
    • Hardened appliance option for session management
    • Licensed separately from Identity Manager
  • Active Roles$undefined/year
    • Priced per managed Active Directory account
    • Delegated administration and automated provisioning
    • Licensed separately

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Which should you pick?

Choose One Identity if

  • You need identity manager.
  • You work on Web, Windows, Linux.
  • You also want safeguard.
One Identity review

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Questions people ask

Is One Identity or OpenCities better?
Neither clearly leads. One Identity starts at On request and OpenCities at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, One Identity or OpenCities?
One Identity starts at On request and OpenCities at $500/month.
Does One Identity or OpenCities run on more platforms?
One Identity runs on Web, Windows, Linux. OpenCities runs on Web, Mobile.
What is One Identity best used for?
One Identity is most often used for an organisation whose authoritative directory will remain on premises active directory and needs delegated administration with attribute-level control, a government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud service, a manufacturer with sap and active directory needing provisioning governed under one certification process, an enterprise consolidating active directory after an acquisition and needing automated account lifecycle across both forests. Of those, an organisation whose authoritative directory will remain on premises active directory and needs delegated administration with attribute-level control and a government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud service are not what OpenCities is typically brought in for.
What can One Identity do that OpenCities cannot?
One Identity covers Identity Manager, Safeguard, Active Roles, OneLogin. OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance.

Answered from the vendors’ own pages

One Identity: Is One Identity the same company as Quest?

Yes. One Identity is Quest Software's identity and access management business unit, not a separate vendor.

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
One Identity: Does it include privileged access?

Safeguard provides it, but it is licensed separately from Identity Manager. Neither includes the other.

OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
One Identity: Why choose this over SailPoint or Saviynt?

Almost always because of Active Directory depth via Active Roles or an appliance requirement for privileged sessions. For cloud-first estates the specialists are the stronger choice.

OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
Share

Related pages

More on One Identity

More on OpenCities

Keep looking

Other head to heads