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Cybersecurity · head to head

Omada Identity vs OpenCities

Omada Identity logo

Omada Identity

Cybersecurity

Identity governance and administration focused on access certification and compliance evidence

From
On request
Free plan
No
Full reviewWebsite
OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Omada Identity pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.; OpenCities population-based pricing model limits scalability for growing municipalities
  • They diverge on capability: Omada Identity covers Access certification, OpenCities covers Website Management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Omada Identity and OpenCities actually diverge.

Attributes where Omada Identity and OpenCities differ
AttributeOmada IdentityOpenCities
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWebWeb, Mobile
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Omada Identity

  • Access certification
  • Joiner mover leaver
  • Role modelling
  • Segregation of duties
  • Access request
  • Connectors

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

What people use each for

The jobs each tool is most often brought in to do.

Omada Identity

  • An organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidencednot OpenCities
  • A company with high staff turnover where leavers keep access to systems weeks after their last daynot OpenCities
  • A regulated firm needing documented segregation of duties across finance and ERP entitlementsnot OpenCities
  • A business that abandoned a previous multi-year IGA implementation and needs something that reaches production this yearnot OpenCities

OpenCities

  • Citizen Servicesnot Omada Identity
  • Records Managementnot Omada Identity
  • Public Safetynot Omada Identity
  • Civic Engagementnot Omada Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Omada Identity

  • Pricing is per managed identity, so organisations with large numbers of contractors, service accounts or seasonal staff pay governance fees on identities nobody is really governing.
  • It governs access but provides no single sign-on, multi-factor authentication or privileged session management, so it is always a second or third identity subscription rather than a consolidation.
  • The fast-deployment promise depends on accepting its standard process model; organisations with genuinely unusual entitlement structures end up in custom work and the timeline advantage disappears.
  • Connector coverage is strong for mainstream enterprise systems and thin for bespoke or industry-specific applications, and each custom connector is a project with ongoing maintenance.
  • Data quality in the HR system determines whether joiner mover leaver automation works, so companies with messy HR records find the tool exposes that problem rather than solving it.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Pricing, plan by plan

Omada Identity

On request
  • Omada Identity Cloud$undefined/year
    • Priced per managed identity per year
    • SaaS on Microsoft Azure with regional deployment options
    • Implementation delivered on a defined methodology, quoted separately

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Which should you pick?

Choose Omada Identity if

  • You need access certification.
  • You also want joiner mover leaver.
Omada Identity review

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Questions people ask

Is Omada Identity or OpenCities better?
Neither clearly leads. Omada Identity starts at On request and OpenCities at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Omada Identity or OpenCities?
Omada Identity starts at On request and OpenCities at $500/month.
Does Omada Identity or OpenCities run on more platforms?
Omada Identity runs on Web. OpenCities runs on Web, Mobile.
What is Omada Identity best used for?
Omada Identity is most often used for an organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidenced, a company with high staff turnover where leavers keep access to systems weeks after their last day, a regulated firm needing documented segregation of duties across finance and erp entitlements, a business that abandoned a previous multi-year iga implementation and needs something that reaches production this year. Of those, an organisation whose auditors flagged that access recertification is run on spreadsheets and cannot be evidenced and a company with high staff turnover where leavers keep access to systems weeks after their last day are not what OpenCities is typically brought in for.
What can Omada Identity do that OpenCities cannot?
Omada Identity covers Access certification, Joiner mover leaver, Role modelling, Segregation of duties. OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance.

Answered from the vendors’ own pages

Omada Identity: Does it provide single sign-on?

No. Omada is governance only. You still need Entra ID, Okta or equivalent for authentication.

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
Omada Identity: How is it licensed?

Per managed identity per year. Count contractors and service accounts before you compare quotes, because they usually count.

OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
Omada Identity: How long does deployment take?

Months rather than years is the positioning, and it is achievable if you accept the standard process model. Heavy customisation returns you to traditional IGA timelines.

OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
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