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Cybersecurity · head to head

BeyondTrust vs OpenCities

BeyondTrust logo

BeyondTrust

Cybersecurity

Privileged access management, endpoint privilege management and secure remote access

From
On request
Free plan
No
Full reviewWebsite
OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: BeyondTrust the product lines came from separate origins and still have separate consoles, so buying the suite does not deliver the single pane of glass the bundle implies.; OpenCities population-based pricing model limits scalability for growing municipalities
  • They diverge on capability: BeyondTrust covers Password Safe, OpenCities covers Website Management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BeyondTrust and OpenCities actually diverge.

Attributes where BeyondTrust and OpenCities differ
AttributeBeyondTrustOpenCities
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWindows, macOS, Linux, WebWeb, Mobile
CategoryCybersecurityGovernment
FoundedUnknown2008

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BeyondTrust

  • Password Safe
  • Endpoint Privilege Management
  • Privileged Remote Access
  • Remote Support
  • Discovery
  • Session recording

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

What people use each for

The jobs each tool is most often brought in to do.

BeyondTrust

  • An organisation removing local administrator rights across thousands of Windows endpoints without swamping the service desknot OpenCities
  • A utility required to record every privileged session on operational systems for regulatory auditnot OpenCities
  • A firm giving external maintenance vendors access to specific servers without handing over credentialsnot OpenCities
  • A helpdesk consolidating remote support and privileged access onto one audited path rather than an unmanaged remote toolnot OpenCities

OpenCities

  • Citizen Servicesnot BeyondTrust
  • Records Managementnot BeyondTrust
  • Public Safetynot BeyondTrust
  • Civic Engagementnot BeyondTrust

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BeyondTrust

  • The product lines came from separate origins and still have separate consoles, so buying the suite does not deliver the single pane of glass the bundle implies.
  • Licensing metrics differ between products, per managed account, per endpoint, per concurrent session, which makes multi-product quotes hard to compare with competitors and hard to forecast as you grow.
  • Self-hosted deployments carry real infrastructure and upgrade burden, and organisations without a dedicated PAM administrator find the system drifts out of maintenance.
  • Endpoint privilege management requires sustained rule authoring as applications change, so the first-year saving in helpdesk tickets erodes if nobody owns the policy afterwards.
  • Discovery finds far more privileged accounts than most organisations expect, which is valuable but converts a licence purchase into a longer remediation programme before the control is real.

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Pricing, plan by plan

BeyondTrust

On request
  • BeyondTrust Platform$undefined/year
    • Password Safe priced by managed asset or account
    • Endpoint Privilege Management priced per endpoint
    • Remote access products priced per concurrent licence or endpoint

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Which should you pick?

Choose BeyondTrust if

  • You need password safe.
  • You work on Windows, macOS, Linux, Web.
  • You also want endpoint privilege management.
BeyondTrust review

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Questions people ask

Is BeyondTrust or OpenCities better?
Neither clearly leads. BeyondTrust starts at On request and OpenCities at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BeyondTrust or OpenCities?
BeyondTrust starts at On request and OpenCities at $500/month.
Does BeyondTrust or OpenCities run on more platforms?
BeyondTrust runs on Windows, macOS, Linux, Web. OpenCities runs on Web, Mobile.
What is BeyondTrust best used for?
BeyondTrust is most often used for an organisation removing local administrator rights across thousands of windows endpoints without swamping the service desk, a utility required to record every privileged session on operational systems for regulatory audit, a firm giving external maintenance vendors access to specific servers without handing over credentials, a helpdesk consolidating remote support and privileged access onto one audited path rather than an unmanaged remote tool. Of those, an organisation removing local administrator rights across thousands of windows endpoints without swamping the service desk and a utility required to record every privileged session on operational systems for regulatory audit are not what OpenCities is typically brought in for.
What can BeyondTrust do that OpenCities cannot?
BeyondTrust covers Password Safe, Endpoint Privilege Management, Privileged Remote Access, Remote Support. OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance.

Answered from the vendors’ own pages

BeyondTrust: Is endpoint privilege management sold separately from the vault?

Yes. They are distinct products with distinct licensing metrics, and many customers buy only one.

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
BeyondTrust: Can it record vendor sessions?

Yes, with credential injection so the third party never learns the password, and full video and keystroke recording for audit.

OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
BeyondTrust: Is there a FedRAMP option?

BeyondTrust offers FedRAMP-authorised deployments for United States government buyers, which is often the deciding factor in that sector.

OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
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