Softwr

Government · head to head

OnBase vs Veriff

OnBase logo

OnBase

Government

Enterprise Information Platform

From
$400/month
Free plan
No
Full reviewWebsite
Veriff logo

Veriff

Cybersecurity

Document and biometric identity verification with published per-check pricing

From
$0.8/verification
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: OnBase pricing starts at 2,000 USD per month, making it expensive for small agencies; Veriff you pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • They diverge on capability: OnBase covers Content Management, Veriff covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which OnBase and Veriff actually diverge.

Attributes where OnBase and Veriff differ
AttributeOnBaseVeriff
Starting price$400/month$0.8/verification
Pricing modelsubscriptionPer verification
PlatformsWeb, MobileWeb, iOS, Android, API
CategoryGovernmentCybersecurity
Founded1991Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OnBase

  • Content Management
  • Workflow Automation
  • Case Management
  • Records Management
  • Intelligent Capture
  • Microsoft 365
  • Salesforce
  • Epic

Only in Veriff

  • Document verification
  • Biometric liveness
  • Hybrid review
  • Screening add-ons
  • Ongoing monitoring
  • Age estimation

What people use each for

The jobs each tool is most often brought in to do.

OnBase

  • Citizen Servicesnot Veriff
  • Records Managementnot Veriff
  • Public Safetynot Veriff
  • Civic Engagementnot Veriff

Veriff

  • A crypto exchange that needs a published rate to model unit economics before committing to a KYC vendornot OnBase
  • A marketplace verifying sellers in dozens of countries where a single document library matters more than depth in one marketnot OnBase
  • A mobility platform running age and licence checks at signup with volumes too small for an enterprise contractnot OnBase
  • A regulated firm wanting automated decisions by default but human review on borderline cases, priced explicitlynot OnBase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OnBase

  • Pricing starts at 2,000 USD per month, making it expensive for small agencies
  • Complex implementation and configuration required for government-specific workflows
  • Requires significant IT resources for deployment and ongoing management

Veriff

  • You pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • The headline $0.80 covers the document and selfie check only; adding PEP and sanctions screening at $0.64 nearly doubles the per-check cost, which is the number regulated buyers actually need.
  • Monthly minimums of $49 and $99 are low but real, so a product with seasonal signup patterns pays in quiet months.
  • Automated decision quality varies sharply by document type and issuing country, so a strong global average conceals weak performance in specific markets you may depend on.
  • Standard data retention is short and extending it to two years is a $0.30 per verification add-on, which matters because most financial regulators require records for five years or more.

Pricing, plan by plan

OnBase

$400/month
  • Government$400/month
    • Content Management
    • Process Automation
    • Case Management

Veriff

$0.8/verification
  • Essential$0.8/verification
    • Fully automated decisions
    • $49 per month minimum
    • Documents from 230+ countries
  • Plus$1.39/verification
    • Hybrid automation with human review
    • $99 per month minimum
    • Enhanced fraud prevention for regulated industries
  • Enterprise$undefined/year
    • Volume pricing negotiated
    • Dedicated support and custom SLAs
    • Custom data retention and residency terms

Which should you pick?

Choose OnBase if

  • You need content management.
  • You work on Web, Mobile.
  • You also want workflow automation.
OnBase review

Choose Veriff if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want biometric liveness.
Veriff review

Questions people ask

Is OnBase or Veriff better?
Neither clearly leads. OnBase starts at $400/month and Veriff at $0.8/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OnBase or Veriff?
OnBase starts at $400/month and Veriff at $0.8/verification.
Does OnBase or Veriff run on more platforms?
OnBase runs on Web, Mobile. Veriff runs on Web, iOS, Android, API.
What is OnBase best used for?
OnBase is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Veriff is typically brought in for.
What can OnBase do that Veriff cannot?
OnBase covers Content Management, Workflow Automation, Case Management, Records Management. Veriff covers Document verification, Biometric liveness, Hybrid review, Screening add-ons.

Answered from the vendors’ own pages

OnBase: What is OnBase used for in government?

OnBase is used for digital permitting, inspections, and plan review processes. Government agencies use it to streamline workflows, enable online forms, automate approvals, and provide citizen access to application status.

Source
Veriff: What does a verification actually cost?

$0.80 on Essential or $1.39 on Plus, before add-ons. Sanctions and PEP screening adds $0.64 and ongoing monitoring $0.09 per verification.

OnBase: Does OnBase support mobile access?

Yes. Mobile access is a key feature of OnBase, allowing users to manage documents and cases on the go.

Source
Veriff: Are failed attempts charged?

Sessions are charged, so retries by the same user generally cost you again. Ask for the exact billing definition of a session before signing.

OnBase: What document management capabilities does OnBase provide?

OnBase provides centralized document storage with version control, search and retrieval tools, records management across physical and electronic lifecycles, and compliance with policies and regulations.

Source
Veriff: How long is data retained?

The default retention period is short and two-year extended retention is a paid add-on at $0.30 per verification, which is worth checking against your regulatory record-keeping obligations.

OnBase: Can OnBase workflows be customized?

Yes. OnBase is flexible and configurable with user-defined workflows for case management, streamlining processes like accounts payable, employee onboarding, and contract management.

Source
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