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AWS GovCloud vs NextRequest

AWS GovCloud logo

AWS GovCloud

Software

Secure Cloud for Government

From
On request
Rated
-
Full reviewWebsite
NextRequest logo

NextRequest

Software

Public Records Request Management

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: AWS GovCloud access is restricted to vetted US entities, with account holders screened for US citizenship or permanent residency; NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • They diverge on capability: AWS GovCloud covers FedRAMP High Authorized, NextRequest covers Request Intake.

Where they differ

Only the attributes on which AWS GovCloud and NextRequest actually diverge.

Attributes where AWS GovCloud and NextRequest differ
AttributeAWS GovCloudNextRequest
Starting priceOn request$300/month
Pricing modelusage-basedsubscription
PlatformsWeb, Cli, SdkWeb
Founded20062015

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AWS GovCloud

  • FedRAMP High Authorized
  • ITAR Compliant
  • DOD SRG Levels
  • Isolated Infrastructure
  • Full AWS Services
  • Third-party Tools
  • Government Systems
  • Security Tools

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

AWS GovCloud

  • Hosting controlled unclassified information for US federal agenciesnot NextRequest
  • Workloads requiring FedRAMP High, ITAR or DFARS compliancenot NextRequest
  • Defence and public sector systems needing US-person operationnot NextRequest
  • Regulated contractors handling government datanot NextRequest

NextRequest

  • Receiving and routing public records and FOIA requestsnot AWS GovCloud
  • Tracking request status and statutory deadlines centrallynot AWS GovCloud
  • Redacting documents before release with RapidReviewnot AWS GovCloud
  • Invoicing and collecting payment for records requestsnot AWS GovCloud
  • Publishing a public-facing request portal for residentsnot AWS GovCloud

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AWS GovCloud

  • Access is restricted to vetted US entities, with account holders screened for US citizenship or permanent residency
  • Separate IAM, console, CLI and APIs from commercial AWS, so accounts and tooling do not carry across
  • Not every AWS service is available in the two GovCloud regions
  • Pricing is not published on the product page

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Pricing, plan by plan

AWS GovCloud

On request
  • Pay-as-you-goFree
    • Compute
    • Storage
    • Database

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Which should you pick?

Choose AWS GovCloud if

  • You need fedramp high authorized.
  • You work on Web, Cli, Sdk.
  • You also want itar compliant.
AWS GovCloud review

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Questions people ask

Is AWS GovCloud or NextRequest better?
Neither clearly leads. AWS GovCloud starts at On request and NextRequest at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AWS GovCloud or NextRequest?
AWS GovCloud starts at On request and NextRequest at $300/month.
Does AWS GovCloud or NextRequest run on more platforms?
AWS GovCloud runs on Web, Cli, Sdk. NextRequest runs on Web.
What is AWS GovCloud best used for?
AWS GovCloud is most often used for hosting controlled unclassified information for us federal agencies, workloads requiring fedramp high, itar or dfars compliance, defence and public sector systems needing us-person operation, regulated contractors handling government data. Of those, hosting controlled unclassified information for us federal agencies and workloads requiring fedramp high, itar or dfars compliance are not what NextRequest is typically brought in for.
What can AWS GovCloud do that NextRequest cannot?
AWS GovCloud covers FedRAMP High Authorized, ITAR Compliant, DOD SRG Levels, Isolated Infrastructure. NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Both handle Web support.
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Related pages

More on AWS GovCloud

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