Softwr

Logging · head to head

New Relic vs OpenSearch

New Relic logo

New Relic

Logging

Observability made simple

From
Free
Rated
-
OpenSearch logo

OpenSearch

Databases

Open-source search and analytics suite forked from Elasticsearch

From
Free
Rated
-

The short version

  • Each has a real cost: New Relic data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult; OpenSearch diverged from Elasticsearch since 7.10, so clients, plugins and features no longer map one to one
  • They diverge on capability: New Relic covers APM, OpenSearch covers Full-text search.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which New Relic and OpenSearch actually diverge.

Attributes where New Relic and OpenSearch differ
AttributeNew RelicOpenSearch
Pricing modelUnknownOpen source, no licence fee; managed services billed separately
PlatformsWeb, Api, MobileLinux, Docker, Kubernetes, Self-hosted
CategoryLoggingDatabases
Founded2008Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic

  • APM
  • Infrastructure Monitoring
  • Log Management
  • Browser Monitoring
  • Synthetic Monitoring
  • Mobile Monitoring
  • Kubernetes Monitoring
  • AI Ops

Only in OpenSearch

  • Full-text search
  • OpenSearch Dashboards
  • Log analytics
  • Vector search

What people use each for

The jobs each tool is most often brought in to do.

New Relic

  • Application monitoringnot OpenSearch
  • Infrastructure monitoringnot OpenSearch
  • Error trackingnot OpenSearch
  • Performance optimizationnot OpenSearch

OpenSearch

  • Log and observability storage where an Apache-2.0 licence is a requirementnot New Relic
  • Replacing Elasticsearch after the licence change without changing architecturenot New Relic
  • Search plus analytics on one cluster rather than two systemsnot New Relic

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic

  • Data ingest costs can be high for large-scale deployments with high logging volume, making budgeting difficult
  • Core user licensing model adds complexity to pricing with distinction between full platform users and basic users
  • Default logs obfuscation may miss some sensitive patterns requiring custom configuration
  • Retention limits even on paid tiers require additional storage for long-term compliance requirements

OpenSearch

  • Diverged from Elasticsearch since 7.10, so clients, plugins and features no longer map one to one
  • Operationally heavy in the way Elasticsearch is: cluster sizing, shard strategy and JVM tuning are ongoing work
  • Smaller ecosystem of third-party tooling than Elasticsearch, which most integrations still target first
  • Overkill for plain application search, where a dedicated search engine is far simpler

Pricing, plan by plan

New Relic

Free

No published plan breakdown. See the New Relic review.

OpenSearch

Free
  • OpenSearchFree
    • Full functionality
    • Self-hosted
    • No usage limits

Which should you pick?

Choose New Relic if

  • You need apm.
  • You want to start without paying.
  • You work on Web, Api, Mobile.
  • You also want infrastructure monitoring.

Choose OpenSearch if

  • You need full-text search.
  • You want to start without paying.
  • You work on Linux, Docker, Kubernetes, Self-hosted.
  • You also want opensearch dashboards.

Questions people ask

Is New Relic or OpenSearch better?
Neither clearly leads. New Relic starts at Free and OpenSearch at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic or OpenSearch?
New Relic starts at Free and OpenSearch at Free.
Does New Relic or OpenSearch run on more platforms?
New Relic runs on Web, Api, Mobile. OpenSearch runs on Linux, Docker, Kubernetes, Self-hosted.
Can I use New Relic for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic best used for?
New Relic is most often used for application monitoring, infrastructure monitoring, error tracking, performance optimization. Of those, application monitoring and infrastructure monitoring are not what OpenSearch is typically brought in for.
What can New Relic do that OpenSearch cannot?
New Relic covers APM, Infrastructure Monitoring, Log Management, Browser Monitoring. OpenSearch covers Full-text search, OpenSearch Dashboards, Log analytics, Vector search.

Answered from the vendors’ own pages

New Relic: Does New Relic offer a free tier?

Yes, New Relic's free tier is perpetual with no credit card required. It includes 100 GB of free data ingest monthly, one Full Platform User with access to all 50+ capabilities, and unlimited Basic Users for querying and dashboard creation.

Source
OpenSearch: Is OpenSearch free?

Yes, Apache 2.0 licensed under the Linux Foundation. Amazon OpenSearch Service is a paid managed option.

New Relic: How much does New Relic cost for paid plans?

Paid plans start at $49 per month per core user. New Relic uses consumption-based pricing where you pay only for what you use. Annual commitment options are available with volume discounts for larger teams.

Source
OpenSearch: Why does OpenSearch exist?

Elastic moved Elasticsearch off the Apache 2.0 licence in 2021. AWS forked the last Apache-licensed version, and the project now sits under the Linux Foundation.

New Relic: What data retention is included in New Relic's free tier?

The free tier includes a minimum of 8 days data retention for troubleshooting. Paid plans offer extended retention periods and customizable data retention policies.

Source
OpenSearch: Is OpenSearch compatible with Elasticsearch?

It was at the 7.10 fork point. Both have developed independently since, so compatibility weakens with every release and should be verified for the features you use.

New Relic: How many integrations does New Relic support?

New Relic provides access to 780+ integrations and unlimited hosts at no additional cost. These include monitoring integrations for various cloud services, databases, and applications.

Source
New Relic: Can I use New Relic to monitor multiple cloud providers?

Yes, New Relic is cloud-agnostic and supports monitoring across AWS, Google Cloud, Azure, and on-premises infrastructure in a single platform.

Source
New Relic: What is New Relic's ownership structure today?

New Relic was acquired by TPG and Francisco Partners on July 31, 2023, for $6.5 billion and transitioned from a publicly traded company to a private company in November 2023.

Source
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