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Government · head to head

ArchiveSocial vs Veriff

ArchiveSocial logo

ArchiveSocial

Government

Social media archiving that captures public agency accounts as legally defensible open records

From
On request
Free plan
No
Full reviewWebsite
Veriff logo

Veriff

Cybersecurity

Document and biometric identity verification with published per-check pricing

From
$0.8/verification
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: ArchiveSocial coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.; Veriff you pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • They diverge on capability: ArchiveSocial covers Continuous capture, Veriff covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArchiveSocial and Veriff actually diverge.

Attributes where ArchiveSocial and Veriff differ
AttributeArchiveSocialVeriff
Starting priceOn request$0.8/verification
Pricing modelquotePer verification
PlatformsWebWeb, iOS, Android, API
CategoryGovernmentCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArchiveSocial

  • Continuous capture
  • Deletion and edit capture
  • Authenticated records
  • Records request search
  • Litigation hold export
  • Multi platform coverage

Only in Veriff

  • Document verification
  • Biometric liveness
  • Hybrid review
  • Screening add-ons
  • Ongoing monitoring
  • Age estimation

What people use each for

The jobs each tool is most often brought in to do.

ArchiveSocial

  • A city whose legal department has flagged deleted social media comments as a records liabilitynot Veriff
  • A police department that must produce social media records under an open records requestnot Veriff
  • An agency under litigation hold needing authenticated social media evidence rather than screenshotsnot Veriff
  • A communications team operating many accounts across departments with no consistent archivingnot Veriff

Veriff

  • A crypto exchange that needs a published rate to model unit economics before committing to a KYC vendornot ArchiveSocial
  • A marketplace verifying sellers in dozens of countries where a single document library matters more than depth in one marketnot ArchiveSocial
  • A mobility platform running age and licence checks at signup with volumes too small for an enterprise contractnot ArchiveSocial
  • A regulated firm wanting automated decisions by default but human review on borderline cases, priced explicitlynot ArchiveSocial

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArchiveSocial

  • Coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.
  • Pricing scales with the number of archived accounts, so an agency where every department runs its own page pays repeatedly for the same compliance obligation.
  • It archives rather than governs, so it will faithfully preserve a policy violation without preventing it, and agencies still need social media policy and training.
  • Since the 2021 CivicPlus acquisition the product is part of a municipal suite, so buyers avoiding that vendor for other reasons are still buying from them.
  • The value is entirely insurance shaped, which makes it a perennial target during budget cuts right up until the first records request it would have answered.

Veriff

  • You pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • The headline $0.80 covers the document and selfie check only; adding PEP and sanctions screening at $0.64 nearly doubles the per-check cost, which is the number regulated buyers actually need.
  • Monthly minimums of $49 and $99 are low but real, so a product with seasonal signup patterns pays in quiet months.
  • Automated decision quality varies sharply by document type and issuing country, so a strong global average conceals weak performance in specific markets you may depend on.
  • Standard data retention is short and extending it to two years is a $0.30 per verification add-on, which matters because most financial regulators require records for five years or more.

Pricing, plan by plan

ArchiveSocial

On request
  • ArchiveSocial$undefined/year
    • Quoted annually, typically scaled by number of archived accounts
    • Additional accounts and platforms increase the subscription
    • Bundled pricing common for agencies already buying CivicPlus products

Veriff

$0.8/verification
  • Essential$0.8/verification
    • Fully automated decisions
    • $49 per month minimum
    • Documents from 230+ countries
  • Plus$1.39/verification
    • Hybrid automation with human review
    • $99 per month minimum
    • Enhanced fraud prevention for regulated industries
  • Enterprise$undefined/year
    • Volume pricing negotiated
    • Dedicated support and custom SLAs
    • Custom data retention and residency terms

Which should you pick?

Choose ArchiveSocial if

  • You need continuous capture.
  • You also want deletion and edit capture.
ArchiveSocial review

Choose Veriff if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want biometric liveness.
Veriff review

Questions people ask

Is ArchiveSocial or Veriff better?
Neither clearly leads. ArchiveSocial starts at On request and Veriff at $0.8/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArchiveSocial or Veriff?
ArchiveSocial starts at On request and Veriff at $0.8/verification.
Does ArchiveSocial or Veriff run on more platforms?
ArchiveSocial runs on Web. Veriff runs on Web, iOS, Android, API.
What is ArchiveSocial best used for?
ArchiveSocial is most often used for a city whose legal department has flagged deleted social media comments as a records liability, a police department that must produce social media records under an open records request, an agency under litigation hold needing authenticated social media evidence rather than screenshots, a communications team operating many accounts across departments with no consistent archiving. Of those, a city whose legal department has flagged deleted social media comments as a records liability and a police department that must produce social media records under an open records request are not what Veriff is typically brought in for.
What can ArchiveSocial do that Veriff cannot?
ArchiveSocial covers Continuous capture, Deletion and edit capture, Authenticated records, Records request search. Veriff covers Document verification, Biometric liveness, Hybrid review, Screening add-ons.

Answered from the vendors’ own pages

ArchiveSocial: Why not just export data from the platforms?

Platform exports do not reliably capture deleted or edited content and carry no chain of custody, which is what makes an archive usable as evidence.

Veriff: What does a verification actually cost?

$0.80 on Essential or $1.39 on Plus, before add-ons. Sanctions and PEP screening adds $0.64 and ongoing monitoring $0.09 per verification.

ArchiveSocial: Are public comments on our posts records?

In many United States jurisdictions yes, and deleted comments have been the subject of litigation against agencies.

Veriff: Are failed attempts charged?

Sessions are charged, so retries by the same user generally cost you again. Ask for the exact billing definition of a session before signing.

ArchiveSocial: Who owns ArchiveSocial?

CivicPlus, which acquired it in 2021 and sells it alongside its municipal website and communications products.

Veriff: How long is data retained?

The default retention period is short and two-year extended retention is a paid add-on at $0.30 per verification, which is worth checking against your regulatory record-keeping obligations.

ArchiveSocial: How is it priced?

By archived accounts, quoted rather than published. Comparable agency contracts are public records.

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