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Technology · head to head

Nagios XI vs Userpilot

Nagios XI logo

Nagios XI

Technology

Enterprise-grade monitoring solution with advanced visualization and reporting

From
Free
Rated
-
Full reviewWebsite
Userpilot logo

Userpilot

Technology

Product analytics and in-app onboarding platform.

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Nagios XI free Edition caps at 7 nodes or 100 services, whichever limit is hit first; Userpilot starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Nagios XI and Userpilot actually diverge.

Attributes where Nagios XI and Userpilot differ
AttributeNagios XIUserpilot
Pricing modelone-timesubscription
PlatformsWebWeb, iOS, Android, API

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What people use each for

The jobs each tool is most often brought in to do.

Nagios XI

  • Monitoring servers, networks, and IoT devices for status changesnot Userpilot
  • Detecting infrastructure problems before they cause outagesnot Userpilot
  • Creating customizable dashboards for real-time IT visibilitynot Userpilot
  • Tracking SLA compliance and generating capacity planning reportsnot Userpilot

Userpilot

  • SaaS companies optimising user onboarding and activationnot Nagios XI
  • Product teams collecting user feedback and identifying churn drivers via session replaynot Nagios XI
  • Customer success teams using in-app guides and contextual helpnot Nagios XI
  • Growth teams orchestrating multi-channel campaigns across email and in-appnot Nagios XI
  • Product managers measuring adoption and engagement across user cohortsnot Nagios XI

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nagios XI

  • Free Edition caps at 7 nodes or 100 services, whichever limit is hit first
  • Standard Edition is licensed per node count, starting at $2,595 for 100 nodes and rising to $14,995 for 1,000 nodes
  • Enterprise Edition, which adds capacity planning and SLA reporting, is sold as an add-on starting at $4,690 for 100 nodes on top of the base license
  • Sitewide Edition for large distributed environments has no published price and requires contacting sales

Userpilot

  • Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
  • Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
  • Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
  • Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

Nagios XI

Free
  • Free EditionFree
    • 7 nodes OR 100 services limit
    • Self-supported only
  • Standard 100-Node$2595/perpetual
    • 100 nodes
    • First year includes support and upgrades
  • Standard 500-Node$8295/perpetual
    • 500 nodes
    • First year includes support and upgrades
  • Standard 1000-Node$14995/perpetual
    • 1,000 nodes
    • First year includes support and upgrades

Userpilot

Free
  • Starter$299/month
    • Up to 2,000 monthly active users
    • In-app engagement
    • User segmentation
  • Growth$849/month (marked 'Most Popular')
    • 2,000 to 100,000 monthly active users
    • All Starter features
    • Advanced product analytics
  • Enterprise$undefined/variable
    • Custom monthly active user levels
    • All Growth features
    • Premium integrations

Which should you pick?

Choose Nagios XI if

  • You want to start without paying.
Nagios XI review

Choose Userpilot if

  • You want to start without paying.
  • You work on Web, iOS, Android, API.
Userpilot review

Questions people ask

Is Nagios XI or Userpilot better?
Neither clearly leads. Nagios XI starts at Free and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nagios XI or Userpilot?
Nagios XI starts at Free and Userpilot at Free.
Does Nagios XI or Userpilot run on more platforms?
Nagios XI runs on Web. Userpilot runs on Web, iOS, Android, API.
Can I use Nagios XI for free?
Both have a free tier, so you can try either at no cost before committing.
What is Nagios XI best used for?
Nagios XI is most often used for monitoring servers, networks, and iot devices for status changes, detecting infrastructure problems before they cause outages, creating customizable dashboards for real-time it visibility, tracking sla compliance and generating capacity planning reports. Of those, monitoring servers, networks, and iot devices for status changes and detecting infrastructure problems before they cause outages are not what Userpilot is typically brought in for.

Answered from the vendors’ own pages

Nagios XI: What is Nagios XI's pricing model?

Nagios XI uses perpetual licensing with one-time purchase costs based on node count, ranging from $2,595 for 100 nodes to $14,995 for 1,000 nodes.

Source
Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source
Nagios XI: Is there a free version of Nagios XI?

Yes, Nagios XI Free Edition is available at no cost with a limit of 7 nodes or 100 services, whichever is reached first.

Source
Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source
Nagios XI: What is included with Nagios XI licensing?

Initial licenses include one year of free version upgrades, up to 10 support cases, and support portal access. Each license permits three installations: production, backup/failover, and testing/development.

Source
Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source
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