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Technology · head to head

Redis vs Userpilot

Redis logo

Redis

Technology

The real-time data platform

From
Free
Rated
-
Full reviewWebsite
Userpilot logo

Userpilot

Technology

Product analytics and in-app onboarding platform.

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Redis licensing changed from BSD to AGPL in 2025, impacting open-source usage; Userpilot starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Redis and Userpilot actually diverge.

Attributes where Redis and Userpilot differ
AttributeRedisUserpilot
Pricing modelUnknownsubscription
PlatformsLinux, macOS, WindowsWeb, iOS, Android, API
Founded2009Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Redis

  • In-memory data store
  • Data structures
  • Pub/Sub messaging
  • Lua scripting
  • Transactions
  • Persistence options
  • Replication
  • Clustering

Only in Userpilot

Nothing recorded that Redis does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Redis

  • Cachingnot Userpilot
  • Session managementnot Userpilot
  • Real-time analyticsnot Userpilot
  • Message queuingnot Userpilot
  • Leaderboardsnot Userpilot

Userpilot

  • SaaS companies optimising user onboarding and activationnot Redis
  • Product teams collecting user feedback and identifying churn drivers via session replaynot Redis
  • Customer success teams using in-app guides and contextual helpnot Redis
  • Growth teams orchestrating multi-channel campaigns across email and in-appnot Redis
  • Product managers measuring adoption and engagement across user cohortsnot Redis

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Redis

  • Licensing changed from BSD to AGPL in 2025, impacting open-source usage
  • All data must fit in memory, limiting scalability to available RAM
  • No built-in support for multi-tenancy
  • Limited transaction support compared to traditional databases

Userpilot

  • Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
  • Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
  • Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
  • Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

Redis

Free

No published plan breakdown. See the Redis review.

Userpilot

Free
  • Starter$299/month
    • Up to 2,000 monthly active users
    • In-app engagement
    • User segmentation
  • Growth$849/month (marked 'Most Popular')
    • 2,000 to 100,000 monthly active users
    • All Starter features
    • Advanced product analytics
  • Enterprise$undefined/variable
    • Custom monthly active user levels
    • All Growth features
    • Premium integrations

Which should you pick?

Choose Redis if

  • You need in-memory data store.
  • You want to start without paying.
  • You work on Linux, macOS, Windows.
  • You also want data structures.
Redis review

Choose Userpilot if

  • You want to start without paying.
  • You work on Web, iOS, Android, API.
Userpilot review

Questions people ask

Is Redis or Userpilot better?
Neither clearly leads. Redis starts at Free and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Redis or Userpilot?
Redis starts at Free and Userpilot at Free.
Does Redis or Userpilot run on more platforms?
Redis runs on Linux, macOS, Windows. Userpilot runs on Web, iOS, Android, API.
Can I use Redis for free?
Both have a free tier, so you can try either at no cost before committing.
What is Redis best used for?
Redis is most often used for caching, session management, real-time analytics, message queuing. Of those, caching and session management are not what Userpilot is typically brought in for.
What can Redis do that Userpilot cannot?
Redis covers In-memory data store, Data structures, Pub/Sub messaging, Lua scripting.

Answered from the vendors’ own pages

Redis: Is Redis open source?

Redis was open source under the BSD license since its inception in 2009 and has remained open source. However, in 2024-2025, Redis Labs changed licensing to source-available and AGPL, prompting the creation of Valkey, a BSD-licensed open-source fork.

Source
Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source
Redis: What is Redis used for?

Redis is an in-memory data structure store used primarily as a cache, database, and message broker. It provides high-speed data access for real-time applications, sessions, leaderboards, real-time analytics, and other use cases requiring fast data retrieval.

Source
Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source
Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source
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