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LogRocket vs Userpilot

LogRocket logo

LogRocket

Technology

Replay what users do on your site to find bugs faster

From
Free
Rated
-
Userpilot logo

Userpilot

Technology

Product analytics and in-app onboarding platform.

From
Free
Rated
-

The short version

  • Each has a real cost: LogRocket there is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions; Userpilot starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which LogRocket and Userpilot actually diverge.

Attributes where LogRocket and Userpilot differ
AttributeLogRocketUserpilot
Pricing modelusage-basedsubscription
PlatformsWeb, Mobile, ApiWeb, iOS, Android, API
Founded2016Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LogRocket

  • Session replay
  • Redux/Vuex support
  • Network request logging
  • Console log capture
  • JavaScript error tracking
  • Performance monitoring
  • User identification
  • Custom logging

Only in Userpilot

Nothing recorded that LogRocket does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

LogRocket

  • Bug reproductionnot Userpilot
  • Performance debuggingnot Userpilot
  • User experience analysisnot Userpilot
  • Support ticket resolutionnot Userpilot
  • Error monitoringnot Userpilot

Userpilot

  • SaaS companies optimising user onboarding and activationnot LogRocket
  • Product teams collecting user feedback and identifying churn drivers via session replaynot LogRocket
  • Customer success teams using in-app guides and contextual helpnot LogRocket
  • Growth teams orchestrating multi-channel campaigns across email and in-appnot LogRocket
  • Product managers measuring adoption and engagement across user cohortsnot LogRocket

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LogRocket

  • There is no free tier, only a 14 day trial; the Core plan starts at $176 a month for roughly 25,000 sessions
  • Pricing scales with sessions captured, so cost tracks traffic rather than seats
  • Galileo AI features are withheld from the Core plan and need Pro
  • API and MCP access is limited on Core, with 500 credits a month on Pro and 2,000 on Enterprise
  • Unlimited seats and streaming data export are Enterprise only

Userpilot

  • Starter tier limited to 2,000 monthly active users; even small-to-medium products may require Growth tier
  • Large price jump from Starter ($299/mo) to Growth ($849/mo), nearly 3x increase
  • Growth tier scales to 100,000 MAU but does not publish pricing for higher volumes, requiring Enterprise negotiation
  • Session replay and mobile engagement are optional add-ons in Growth tier, not included in base pricing
  • Enterprise pricing not published; custom negotiations required for large-scale deployments

Pricing, plan by plan

LogRocket

Free
  • FreeFree
    • 1,000 sessions/month
    • 1 month retention
    • Basic error tracking
  • Team$99/month
    • 10,000 sessions/month
    • 3 month retention
    • Redux/Vuex logging
  • Professional$500/month
    • 50,000 sessions/month
    • 6 month retention
    • Performance monitoring
  • Enterprise$undefined/month
    • Custom sessions
    • Custom retention
    • SSO

Userpilot

Free
  • Starter$299/month
    • Up to 2,000 monthly active users
    • In-app engagement
    • User segmentation
  • Growth$849/month (marked 'Most Popular')
    • 2,000 to 100,000 monthly active users
    • All Starter features
    • Advanced product analytics
  • Enterprise$undefined/variable
    • Custom monthly active user levels
    • All Growth features
    • Premium integrations

Which should you pick?

Choose LogRocket if

  • You need session replay.
  • You want to start without paying.
  • You work on Web, Mobile, Api.
  • You also want redux/vuex support.

Choose Userpilot if

  • You want to start without paying.
  • You work on Web, iOS, Android, API.

Questions people ask

Is LogRocket or Userpilot better?
Neither clearly leads. LogRocket starts at Free and Userpilot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LogRocket or Userpilot?
LogRocket starts at Free and Userpilot at Free.
Does LogRocket or Userpilot run on more platforms?
LogRocket runs on Web, Mobile, Api. Userpilot runs on Web, iOS, Android, API.
Can I use LogRocket for free?
Both have a free tier, so you can try either at no cost before committing.
What is LogRocket best used for?
LogRocket is most often used for bug reproduction, performance debugging, user experience analysis, support ticket resolution. Of those, bug reproduction and performance debugging are not what Userpilot is typically brought in for.
What can LogRocket do that Userpilot cannot?
LogRocket covers Session replay, Redux/Vuex support, Network request logging, Console log capture.

Answered from the vendors’ own pages

LogRocket: How much does LogRocket cost?

LogRocket starts at $176/month for 25K sessions/month, with pricing scaling based on session volume. The Pro plan with AI features is included free above 100K sessions/month. Enterprise plans with unlimited seats and self-hosted options require custom quotes.

Source
Userpilot: What is included in the free trial?

Userpilot offers a free 14-day trial without requiring a credit card, providing full access to the Starter tier features.

Source
LogRocket: Does LogRocket offer a free trial?

Yes, LogRocket offers a 14-day free trial with full feature access including session replay, product analytics, and error monitoring, requiring no credit card to start.

Source
Userpilot: Does Userpilot include session replay?

Session replay is available in the Growth tier as an optional add-on for watching real user sessions and identifying friction points.

Source
LogRocket: What features are unlimited across all LogRocket plans?

Analytics events, error events, and logs are unlimited across Core, Pro, and Enterprise plans. All plans include session replay, product analytics, error monitoring, clickmaps, heatmaps, path analysis, and conversion funnels.

Source
Userpilot: What integrations does Userpilot support?

Userpilot integrates with HubSpot, Salesforce, Segment, Google Analytics, Amplitude, Mixpanel, Heap, Zendesk, Intercom and Google Tag Manager. Additional integrations can be requested.

Source
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