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Backup & Disaster Recovery · head to head

MSP360 Backup vs StorageCraft ShadowProtect

MSP360 Backup logo

MSP360 Backup

Backup & Disaster Recovery

Cross-platform backup for MSPs and IT teams

From
Free
Rated
-
Full reviewWebsite
StorageCraft ShadowProtect logo

StorageCraft ShadowProtect

Backup & Disaster Recovery

Fast and reliable image-based backup

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Only MSP360 Backup has a free tier, so it costs nothing to try first.
  • Each has a real cost: MSP360 Backup pricing can be expensive when scaling up to large deployments; StorageCraft ShadowProtect host-based backup requires Windows Server 2016 or above on the Hyper-V host, and desktop, client and Pro editions are not supported
  • They diverge on capability: MSP360 Backup covers Cross-platform support, StorageCraft ShadowProtect covers VirtualBoot.

Where they differ

Only the attributes on which MSP360 Backup and StorageCraft ShadowProtect actually diverge.

Attributes where MSP360 Backup and StorageCraft ShadowProtect differ
AttributeMSP360 BackupStorageCraft ShadowProtect
Starting priceFree$15/month
Free tierYesNo
PlatformsWindows, macOS, LinuxWindows, Linux, Web
Founded20082003

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Backup & Disaster Recovery).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MSP360 Backup

  • Cross-platform support
  • Any cloud storage
  • SQL backup
  • Centralized management
  • Ransomware protection
  • AWS S3
  • Azure
  • Google Cloud

Only in StorageCraft ShadowProtect

  • VirtualBoot
  • Bare metal recovery
  • Hardware-independent restore
  • Incremental imaging
  • ShadowStream replication
  • VMware
  • Hyper-V
  • Windows Server

Both cover

  • Image-based backup
  • Windows support
  • Linux support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

MSP360 Backup

  • Data protectionnot StorageCraft ShadowProtect
  • Disaster recoverynot StorageCraft ShadowProtect
  • Business continuitynot StorageCraft ShadowProtect
  • Ransomware protectionnot StorageCraft ShadowProtect
  • Compliancenot StorageCraft ShadowProtect

StorageCraft ShadowProtect

  • Image based backup and bare metal recovery of Windows and Linux serversnot MSP360 Backup
  • MSPs protecting client Hyper-V hosts and workloads from one consolenot MSP360 Backup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MSP360 Backup

  • Pricing can be expensive when scaling up to large deployments

StorageCraft ShadowProtect

  • Host-based backup requires Windows Server 2016 or above on the Hyper-V host, and desktop, client and Pro editions are not supported
  • Host-based and agent-based backup are mutually exclusive installation modes in ShadowProtect 8.0; one machine cannot run both
  • Switching from agent-based to host-based requires a clean reinstall rather than an in-place upgrade
  • Host-based backups are not compatible with VirtualBoot
  • Granular file and folder recovery is not available for host-based backups; the whole backup must be restored to a .vhd or .vhdx first
  • Host-based backup jobs do not report status to ShadowControl
  • Advanced Verification in ImageManager 8.1 is not supported for host-based backups
  • All host-based backups go into a single folder by default, so separating them per VM means creating a separate backup job for each
  • Host-based licence keys are generated only through the Arcserve MSP portal

Pricing, plan by plan

MSP360 Backup

Free
  • Desktop$4/month
    • Cross-platform backup
    • Any cloud storage
    • Centralized console

StorageCraft ShadowProtect

$15/month
  • ShadowProtect SPX$15/month
    • Image-based backup
    • VirtualBoot
    • Bare metal recovery

Which should you pick?

Choose MSP360 Backup if

  • You need cross-platform support.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want any cloud storage.
MSP360 Backup review

Choose StorageCraft ShadowProtect if

  • You need virtualboot.
  • You work on Windows, Linux, Web.
  • You also want bare metal recovery.
StorageCraft ShadowProtect review

Questions people ask

Is MSP360 Backup or StorageCraft ShadowProtect better?
Neither clearly leads. MSP360 Backup starts at Free and StorageCraft ShadowProtect at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MSP360 Backup or StorageCraft ShadowProtect?
MSP360 Backup has a free tier; the other does not. Paid plans start at Free for MSP360 Backup and $15/month for StorageCraft ShadowProtect.
Does MSP360 Backup or StorageCraft ShadowProtect run on more platforms?
MSP360 Backup runs on Windows, macOS, Linux. StorageCraft ShadowProtect runs on Windows, Linux, Web.
Can I use MSP360 Backup for free?
Yes. MSP360 Backup has a free tier, so you can try it without paying. StorageCraft ShadowProtect starts at $15/month.
What is MSP360 Backup best used for?
MSP360 Backup is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what StorageCraft ShadowProtect is typically brought in for.
What can MSP360 Backup do that StorageCraft ShadowProtect cannot?
MSP360 Backup covers Cross-platform support, Any cloud storage, SQL backup, Centralized management. StorageCraft ShadowProtect covers VirtualBoot, Bare metal recovery, Hardware-independent restore, Incremental imaging. Both handle Image-based backup, Windows support, Linux support, Web support.

Answered from the vendors’ own pages

MSP360 Backup: What cloud storage providers does MSP360 Backup support?

MSP360 Backup integrates with leading cloud storage providers including AWS S3, Backblaze B2, Microsoft Azure, Google Cloud Platform, Wasabi, and on-premises storage solutions, providing flexibility in storage destination selection.

Source
MSP360 Backup: What platforms does MSP360 Backup support?

MSP360 Backup is cross-platform software supporting Windows, macOS, and Linux operating systems, allowing organizations to protect diverse IT infrastructure.

Source
MSP360 Backup: Does MSP360 Backup offer encryption?

Yes, MSP360 Backup includes encryption features for data protection, role-based permissions, and ransomware protection capabilities to ensure data security during backup and recovery.

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Related pages

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