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Backup · head to head

OwnBackup vs StorageCraft ShadowProtect

OwnBackup logo

OwnBackup

Backup

Leading backup for Salesforce and SaaS platforms

From
$5/month
Rated
-
Full reviewWebsite
StorageCraft ShadowProtect logo

StorageCraft ShadowProtect

Backup

Fast and reliable image-based backup

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: OwnBackup own states its products are officially part of Salesforce, and routes pricing to Salesforce's Cloud Data Security page rather than publishing a figure of its own; StorageCraft ShadowProtect host-based backup requires Windows Server 2016 or above on the Hyper-V host, and desktop, client and Pro editions are not supported
  • They diverge on capability: OwnBackup covers Automated backup, StorageCraft ShadowProtect covers Image-based backup.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which OwnBackup and StorageCraft ShadowProtect actually diverge.

Attributes where OwnBackup and StorageCraft ShadowProtect differ
AttributeOwnBackupStorageCraft ShadowProtect
Starting price$5/month$15/month
PlatformsWebWindows, Linux, Web
Founded20152003

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Backup).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in OwnBackup

  • Automated backup
  • Instant recovery
  • Proactive monitoring
  • Data seeding
  • Sandbox management
  • Compliance archiving
  • Salesforce
  • ServiceNow

Only in StorageCraft ShadowProtect

  • Image-based backup
  • VirtualBoot
  • Bare metal recovery
  • Hardware-independent restore
  • Incremental imaging
  • ShadowStream replication
  • VMware
  • Hyper-V

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

OwnBackup

  • Data protectionnot StorageCraft ShadowProtect
  • Disaster recoverynot StorageCraft ShadowProtect
  • Business continuitynot StorageCraft ShadowProtect
  • Ransomware protectionnot StorageCraft ShadowProtect
  • Compliancenot StorageCraft ShadowProtect

StorageCraft ShadowProtect

  • Backup and disaster recovery (legacy)not OwnBackup
  • System image backup and recoverynot OwnBackup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

OwnBackup

  • Own states its products are officially part of Salesforce, and routes pricing to Salesforce's Cloud Data Security page rather than publishing a figure of its own

StorageCraft ShadowProtect

  • Host-based backup requires Windows Server 2016 or above on the Hyper-V host, and desktop, client and Pro editions are not supported
  • Host-based and agent-based backup are mutually exclusive installation modes in ShadowProtect 8.0; one machine cannot run both
  • Switching from agent-based to host-based requires a clean reinstall rather than an in-place upgrade
  • Host-based backups are not compatible with VirtualBoot
  • Granular file and folder recovery is not available for host-based backups; the whole backup must be restored to a .vhd or .vhdx first
  • Host-based backup jobs do not report status to ShadowControl
  • Advanced Verification in ImageManager 8.1 is not supported for host-based backups
  • All host-based backups go into a single folder by default, so separating them per VM means creating a separate backup job for each
  • Host-based licence keys are generated only through the Arcserve MSP portal

Pricing, plan by plan

OwnBackup

$5/month
  • OwnBackup$5/month
    • Daily backup
    • Instant recovery
    • Proactive monitoring

StorageCraft ShadowProtect

$15/month
  • ShadowProtect SPX$15/month
    • Image-based backup
    • VirtualBoot
    • Bare metal recovery

Which should you pick?

Choose OwnBackup if

  • You need automated backup.
  • You also want instant recovery.
OwnBackup review

Choose StorageCraft ShadowProtect if

  • You need image-based backup.
  • You work on Windows, Linux, Web.
  • You also want virtualboot.
StorageCraft ShadowProtect review

Questions people ask

Is OwnBackup or StorageCraft ShadowProtect better?
Neither clearly leads. OwnBackup starts at $5/month and StorageCraft ShadowProtect at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, OwnBackup or StorageCraft ShadowProtect?
OwnBackup starts at $5/month and StorageCraft ShadowProtect at $15/month.
Does OwnBackup or StorageCraft ShadowProtect run on more platforms?
OwnBackup runs on Web. StorageCraft ShadowProtect runs on Windows, Linux, Web.
What is OwnBackup best used for?
OwnBackup is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what StorageCraft ShadowProtect is typically brought in for.
What can OwnBackup do that StorageCraft ShadowProtect cannot?
OwnBackup covers Automated backup, Instant recovery, Proactive monitoring, Data seeding. StorageCraft ShadowProtect covers Image-based backup, VirtualBoot, Bare metal recovery, Hardware-independent restore. Both handle Web support.

Answered from the vendors’ own pages

OwnBackup: How do I get pricing information?

Pricing is available through a demo request. The homepage directs visitors to 'Get a Demo' to discuss specific costs. Ownbackup (now Own by Salesforce) provides Backup & Recover, Data Security, Data Mask & Seed, and Archive products.

Source
StorageCraft ShadowProtect: How much does StorageCraft ShadowProtect cost?

StorageCraft no longer maintains independent product pricing. The domain redirects to ArcServe, and ArcServe does not publish specific pricing on its homepage. Prospective customers must request a trial, demo, or contact sales.

Source
OwnBackup: Can I access pricing without talking to sales?

No. The pricing page exists at salesforce.com but the homepage directs all interested buyers through the 'Get a Demo' sales contact process.

Source
StorageCraft ShadowProtect: Where can I find StorageCraft pricing?

StorageCraft's website (storagecraft.com) now redirects to ArcServe.com. ArcServe does not publish pricing publicly. To obtain pricing information, users can start a trial, request a demo, or contact ArcServe's sales team.

Source
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