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Backup · head to head

Quest NetVault Backup vs StorageCraft ShadowProtect

Quest NetVault Backup logo

Quest NetVault Backup

Backup

Cross-platform enterprise backup solution

From
$50/month
Rated
-
Full reviewWebsite
StorageCraft ShadowProtect logo

StorageCraft ShadowProtect

Backup

Fast and reliable image-based backup

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Quest NetVault Backup as of a 15 December 2019 archived capture, Quest NetVault Backup pricing is available only on request, sold either by front-end storage capacity or by component, with component-based licensing requiring separate purchase of each module needed rather than a single bundled price; StorageCraft ShadowProtect host-based backup requires Windows Server 2016 or above on the Hyper-V host, and desktop, client and Pro editions are not supported
  • They diverge on capability: Quest NetVault Backup covers Cross-platform support, StorageCraft ShadowProtect covers Image-based backup.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Quest NetVault Backup and StorageCraft ShadowProtect actually diverge.

Attributes where Quest NetVault Backup and StorageCraft ShadowProtect differ
AttributeQuest NetVault BackupStorageCraft ShadowProtect
Starting price$50/month$15/month
Founded19872003

Identical on both: pricing model (subscription), free tier (No), platforms (Windows, Linux, Web), user rating (Not yet rated), category (Backup).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Quest NetVault Backup

  • Cross-platform support
  • Application-aware backup
  • Inline deduplication
  • Built-in scheduling
  • VMware integration
  • Oracle
  • SQL Server
  • MySQL

Only in StorageCraft ShadowProtect

  • Image-based backup
  • VirtualBoot
  • Hardware-independent restore
  • Incremental imaging
  • ShadowStream replication
  • Windows Server
  • Linux Server

Both cover

  • Bare metal recovery
  • VMware
  • Hyper-V
  • Windows support
  • Linux support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Quest NetVault Backup

  • Data protectionnot StorageCraft ShadowProtect
  • Disaster recoverynot StorageCraft ShadowProtect
  • Business continuitynot StorageCraft ShadowProtect
  • Ransomware protectionnot StorageCraft ShadowProtect
  • Compliancenot StorageCraft ShadowProtect

StorageCraft ShadowProtect

  • Backup and disaster recovery (legacy)not Quest NetVault Backup
  • System image backup and recoverynot Quest NetVault Backup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Quest NetVault Backup

  • As of a 15 December 2019 archived capture, Quest NetVault Backup pricing is available only on request, sold either by front-end storage capacity or by component, with component-based licensing requiring separate purchase of each module needed rather than a single bundled price

StorageCraft ShadowProtect

  • Host-based backup requires Windows Server 2016 or above on the Hyper-V host, and desktop, client and Pro editions are not supported
  • Host-based and agent-based backup are mutually exclusive installation modes in ShadowProtect 8.0; one machine cannot run both
  • Switching from agent-based to host-based requires a clean reinstall rather than an in-place upgrade
  • Host-based backups are not compatible with VirtualBoot
  • Granular file and folder recovery is not available for host-based backups; the whole backup must be restored to a .vhd or .vhdx first
  • Host-based backup jobs do not report status to ShadowControl
  • Advanced Verification in ImageManager 8.1 is not supported for host-based backups
  • All host-based backups go into a single folder by default, so separating them per VM means creating a separate backup job for each
  • Host-based licence keys are generated only through the Arcserve MSP portal

Pricing, plan by plan

Quest NetVault Backup

$50/month
  • NetVault Backup$50/month
    • Cross-platform
    • Application support
    • Deduplication

StorageCraft ShadowProtect

$15/month
  • ShadowProtect SPX$15/month
    • Image-based backup
    • VirtualBoot
    • Bare metal recovery

Which should you pick?

Choose Quest NetVault Backup if

  • You need cross-platform support.
  • You work on Windows, Linux, Web.
  • You also want application-aware backup.
Quest NetVault Backup review

Choose StorageCraft ShadowProtect if

  • You need image-based backup.
  • You work on Windows, Linux, Web.
  • You also want virtualboot.
StorageCraft ShadowProtect review

Questions people ask

Is Quest NetVault Backup or StorageCraft ShadowProtect better?
Neither clearly leads. Quest NetVault Backup starts at $50/month and StorageCraft ShadowProtect at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Quest NetVault Backup or StorageCraft ShadowProtect?
Quest NetVault Backup starts at $50/month and StorageCraft ShadowProtect at $15/month.
Does Quest NetVault Backup or StorageCraft ShadowProtect run on more platforms?
Both run on Windows, Linux, Web, so platform support will not decide this one for you.
What is Quest NetVault Backup best used for?
Quest NetVault Backup is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what StorageCraft ShadowProtect is typically brought in for.
What can Quest NetVault Backup do that StorageCraft ShadowProtect cannot?
Quest NetVault Backup covers Cross-platform support, Application-aware backup, Inline deduplication, Built-in scheduling. StorageCraft ShadowProtect covers Image-based backup, VirtualBoot, Hardware-independent restore, Incremental imaging. Both handle Bare metal recovery, VMware, Hyper-V, Windows support.

Answered from the vendors’ own pages

StorageCraft ShadowProtect: How much does StorageCraft ShadowProtect cost?

StorageCraft no longer maintains independent product pricing. The domain redirects to ArcServe, and ArcServe does not publish specific pricing on its homepage. Prospective customers must request a trial, demo, or contact sales.

Source
StorageCraft ShadowProtect: Where can I find StorageCraft pricing?

StorageCraft's website (storagecraft.com) now redirects to ArcServe.com. ArcServe does not publish pricing publicly. To obtain pricing information, users can start a trial, request a demo, or contact ArcServe's sales team.

Source
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