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Software · head to head

Mixmax vs Bitrix24

Mixmax logo

Mixmax

Software

Email productivity and sales engagement platform

From
Free
Rated
-
Full reviewWebsite
Bitrix24 logo

Bitrix24

Software

All-in-one CRM and business automation platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mixmax free plan severely limits email tracking to 20 emails per month; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
  • They diverge on capability: Mixmax covers Email tracking, Bitrix24 covers Contact management.

Where they differ

Only the attributes on which Mixmax and Bitrix24 actually diverge.

Attributes where Mixmax and Bitrix24 differ
AttributeMixmaxBitrix24
PlatformsWeb, GmailWeb, Ios, Android
Founded20142012

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mixmax

  • Email tracking
  • Meeting scheduling
  • Email sequences
  • Templates
  • Mail merge
  • Gmail
  • Salesforce
  • HubSpot

Only in Bitrix24

  • Contact management
  • Sales pipeline
  • Service desk
  • Project management
  • Chat
  • Automation
  • Mobile app
  • Zapier

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Mixmax

  • Email outreachnot Bitrix24
  • Meeting schedulingnot Bitrix24
  • Follow-up automationnot Bitrix24
  • Sales trackingnot Bitrix24

Bitrix24

  • CRM and sales pipeline management for a small businessnot Mixmax
  • Team chat, tasks and project management in one suitenot Mixmax
  • Telephony and email integrated with customer recordsnot Mixmax
  • Document storage and collaborationnot Mixmax
  • Workflow automation and HR records on the higher tiersnot Mixmax

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mixmax

  • Free plan severely limits email tracking to 20 emails per month
  • Download tracking in Outlook only works through web app, not desktop
  • Tracking indicators not supported for Outlook desktop users
  • Limited integration with email clients beyond Gmail

Bitrix24

  • The free plan is limited to 2 users and 5 GB of storage
  • Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
  • Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
  • Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
  • SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month

Pricing, plan by plan

Mixmax

Free
  • FreeFree
    • Email tracking (100/mo)
    • Basic scheduling
    • Email templates
  • SMB$34/month
    • Unlimited tracking
    • Sequences
    • Mail merge
  • Growth$65/month
    • All SMB features
    • Automation rules
    • Dialer
  • EnterpriseFree
    • All Growth features
    • Admin controls
    • SSO

Bitrix24

Free
  • FreeFree
    • Up to 12 users
    • Basic CRM
    • Chat
  • Basic$39/month
    • Everything in Free
    • Sales automation
    • Customer portal
  • Standard$99/month
    • Everything in Basic
    • Advanced automation
    • Custom fields
  • Professional$199/month
    • Everything in Standard
    • Dedicated support

Which should you pick?

Choose Mixmax if

  • You need email tracking.
  • You want to start without paying.
  • You work on Web, Gmail.
  • You also want meeting scheduling.
Mixmax review

Choose Bitrix24 if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Bitrix24 review

Questions people ask

Is Mixmax or Bitrix24 better?
Neither clearly leads. Mixmax starts at Free and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mixmax or Bitrix24?
Mixmax starts at Free and Bitrix24 at Free.
Does Mixmax or Bitrix24 run on more platforms?
Mixmax runs on Web, Gmail. Bitrix24 runs on Web, Ios, Android.
Can I use Mixmax for free?
Both have a free tier, so you can try either at no cost before committing.
What is Mixmax best used for?
Mixmax is most often used for email outreach, meeting scheduling, follow-up automation, sales tracking. Of those, email outreach and meeting scheduling are not what Bitrix24 is typically brought in for.
What can Mixmax do that Bitrix24 cannot?
Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates. Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Both handle Slack, Web support.

Answered from the vendors’ own pages

Mixmax: Does Mixmax integrate with Gmail?

Yes. Mixmax is a Chrome extension that integrates directly with Gmail and Google Workspace. It adds email tracking, templates, meeting scheduling, and workflow automation features directly into Gmail.

Source
Mixmax: What email tracking does Mixmax provide?

Mixmax tracks email opens, clicks, and downloads in real time. The free plan includes tracking for up to 20 emails per month, while paid plans offer unlimited tracking across all emails.

Source
Mixmax: What does Mixmax cost?

Mixmax offers a free plan with limited tracking (20 emails/month) and basic features. Paid plans include Inbox Copilot, Engagement Copilot, and Mixmax Suite with unlimited tracking and advanced automation.

Source
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Related pages

More on Mixmax

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