Cybersecurity · head to head
Mimecast vs Trimble Unity Maintain

Trimble Unity Maintain
Government
GIS-centric public asset and work management, the product formerly sold as Cityworks
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
- They diverge on capability: Mimecast covers Advanced threat detection, Trimble Unity Maintain covers Built on ArcGIS.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Mimecast and Trimble Unity Maintain actually diverge.
| Attribute | Mimecast | Trimble Unity Maintain |
|---|---|---|
| Starting price | $4/month | On request |
| Pricing model | subscription | quote |
| Platforms | Email, Cloud, Collaboration | Web, iOS, Android, Windows |
| Category | Cybersecurity | Government |
| Founded | 2003 | Unknown |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Mimecast
- Advanced threat detection
- Secure sharing
- Email encryption
- Message tracking
- Email archiving
- Legal hold
- eDiscovery
- Backup and recovery
Only in Trimble Unity Maintain
- Built on ArcGIS
- Service requests
- Work order management
- Permits and licensing
- Mobile field access
- Storeroom and inventory
- Operational Insights
- AgileAssets convergence
What people use each for
The jobs each tool is most often brought in to do.
Mimecast
- Email security filtering against phishing and targeted attacksnot Trimble Unity Maintain
- Email archiving, continuity and compliance for organisationsnot Trimble Unity Maintain
Trimble Unity Maintain
- A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Mimecast
- A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Mimecast
- A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Mimecast
- A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Mimecast
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Mimecast
- No pricing is published for any product or plan, and every route ends at a quote or demo request
- The platform is split into separately sold products for email security, awareness training, data protection and governance
- Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those
Trimble Unity Maintain
- Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
- The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
- CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
- Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
- It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.
Pricing, plan by plan
Mimecast
$4/month- Defender$4/month
- Per user
- Threat protection
- Impersonation prevention
- Archive$3/month
- Email archiving
- Legal hold
- Search & recall
- Unified$6/month
- All Defender features
- All Archive features
- Backup
Trimble Unity Maintain
On request- Trimble Unity Maintain$undefined/year
- Annual subscription sized by population served, asset volume and user count
- Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
- Hosted and on-premise deployment priced differently
Which should you pick?
Choose Mimecast if
- You need advanced threat detection.
- You work on Email, Cloud, Collaboration.
- You also want secure sharing.
Choose Trimble Unity Maintain if
- You need built on arcgis.
- You work on Web, iOS, Android, Windows.
- You also want service requests.
Questions people ask
- Is Mimecast or Trimble Unity Maintain better?
- Neither clearly leads. Mimecast starts at $4/month and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Mimecast or Trimble Unity Maintain?
- Mimecast starts at $4/month and Trimble Unity Maintain at On request.
- Does Mimecast or Trimble Unity Maintain run on more platforms?
- Mimecast runs on Email, Cloud, Collaboration. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
- What is Mimecast best used for?
- Mimecast is most often used for email security filtering against phishing and targeted attacks, email archiving, continuity and compliance for organisations. Of those, email security filtering against phishing and targeted attacks and email archiving, continuity and compliance for organisations are not what Trimble Unity Maintain is typically brought in for.
- What can Mimecast do that Trimble Unity Maintain cannot?
- Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking. Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.
Answered from the vendors’ own pages
Mimecast: How much does Mimecast cost?
Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.
SourceTrimble Unity Maintain: Is Cityworks discontinued?
Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.
Mimecast: Is there a free trial of Mimecast?
Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.
SourceTrimble Unity Maintain: Do I need Esri ArcGIS?
Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.
Trimble Unity Maintain: Was there a security incident?
Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.
Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?
Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.
Related pages
More on Trimble Unity Maintain
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