Softwr

Government · head to head

Clariti vs Mimecast

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Mimecast logo

Mimecast

Cybersecurity

Email and collaboration security

From
$4/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Mimecast no pricing is published for any product or plan, and every route ends at a quote or demo request
  • They diverge on capability: Clariti covers Permitting workflows, Mimecast covers Advanced threat detection.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Mimecast actually diverge.

Attributes where Clariti and Mimecast differ
AttributeClaritiMimecast
Starting priceOn request$4/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidEmail, Cloud, Collaboration
CategoryGovernmentCybersecurity
FoundedUnknown2003

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Mimecast

  • Advanced threat detection
  • Secure sharing
  • Email encryption
  • Message tracking
  • Email archiving
  • Legal hold
  • eDiscovery
  • Backup and recovery

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Mimecast
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Mimecast
  • A county needing configurable workflows across permits, licensing and code enforcementnot Mimecast
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Mimecast

Mimecast

  • Email security filtering against phishing and targeted attacksnot Clariti
  • Email archiving, continuity and compliance for organisationsnot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Mimecast

  • No pricing is published for any product or plan, and every route ends at a quote or demo request
  • The platform is split into separately sold products for email security, awareness training, data protection and governance
  • Collaboration threat protection, DMARC analysis, incident response and email archiving are all further add ons on top of those

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Mimecast

$4/month
  • Defender$4/month
    • Per user
    • Threat protection
    • Impersonation prevention
  • Archive$3/month
    • Email archiving
    • Legal hold
    • Search & recall
  • Unified$6/month
    • All Defender features
    • All Archive features
    • Backup

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Mimecast if

  • You need advanced threat detection.
  • You work on Email, Cloud, Collaboration.
  • You also want secure sharing.
Mimecast review

Questions people ask

Is Clariti or Mimecast better?
Neither clearly leads. Clariti starts at On request and Mimecast at $4/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Mimecast?
Clariti starts at On request and Mimecast at $4/month.
Does Clariti or Mimecast run on more platforms?
Clariti runs on Web, iOS, Android. Mimecast runs on Email, Cloud, Collaboration.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Mimecast is typically brought in for.
What can Clariti do that Mimecast cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Mimecast covers Advanced threat detection, Secure sharing, Email encryption, Message tracking.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Mimecast: How much does Mimecast cost?

Mimecast does not publish pricing on its website. Customers must request a custom quote by contacting the sales team at +1 617 393 7000 or using the Get a Quote button.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Mimecast: Is there a free trial of Mimecast?

Mimecast's trial and pricing options are not specified on the public website. Contact sales at +1 617 393 7000 or through their support portal at mimecastsupport.zendesk.com for trial availability.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

Share

Related pages

More on Clariti

More on Mimecast

Keep looking

Other head to heads