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Government · head to head

Trimble Unity Maintain vs WorkOS

Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Free plan
No
Full reviewWebsite
WorkOS logo

WorkOS

Cybersecurity

Developer platform for enterprise-ready authentication and identity.

From
$125/one-time per connection
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.; WorkOS authKit free tier limited to 1 million monthly active users; additional millions cost $2,500/month
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Trimble Unity Maintain and WorkOS actually diverge.

Attributes where Trimble Unity Maintain and WorkOS differ
AttributeTrimble Unity MaintainWorkOS
Starting priceOn request$125/one-time per connection
Pricing modelquoteusage-based
PlatformsWeb, iOS, Android, WindowsWeb, API
CategoryGovernmentCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

Only in WorkOS

Nothing recorded that Trimble Unity Maintain does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot WorkOS
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot WorkOS
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot WorkOS
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot WorkOS

WorkOS

  • SaaS applications needing rapid enterprise SSO deploymentnot Trimble Unity Maintain
  • Companies selling to mid-market and enterprise customersnot Trimble Unity Maintain
  • Applications requiring SCIM directory sync with corporate identity systemsnot Trimble Unity Maintain
  • Product teams needing audit logs for compliance (SOC 2, ISO 27001)not Trimble Unity Maintain
  • Platforms with multiple identity provider requirementsnot Trimble Unity Maintain

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

WorkOS

  • AuthKit free tier limited to 1 million monthly active users; additional millions cost $2,500/month
  • Per-connection pricing for SSO and Directory Sync ($125–$50 each) scales poorly for enterprises with many identity providers
  • Audit logs require separate subscription at $125/month per SIEM connection or $99/month per 1 million events
  • Radar fraud protection billed separately at $100/month per 50,000 additional checks beyond 1,000 free checks
  • Custom domain feature requires $99/month subscription
  • Requires annual commitment for SLA and support guarantees; pay-as-you-go tier lacks uptime guarantee

Pricing, plan by plan

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

WorkOS

$125/one-time per connection
  • Pay as You Go$undefined/variable
    • Per-connection pricing from $125 to $50 with volume discounts
    • Up to 60% discount at scale
    • Quick deployment
  • Annual Credits$undefined/variable
    • Custom pricing with volume discounts
    • 99.99% uptime SLA
    • Guided migration

Which should you pick?

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Choose WorkOS if

  • You work on Web, API.
WorkOS review

Questions people ask

Is Trimble Unity Maintain or WorkOS better?
Neither clearly leads. Trimble Unity Maintain starts at On request and WorkOS at $125/one-time per connection, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Trimble Unity Maintain or WorkOS?
Trimble Unity Maintain starts at On request and WorkOS at $125/one-time per connection.
Does Trimble Unity Maintain or WorkOS run on more platforms?
Trimble Unity Maintain runs on Web, iOS, Android, Windows. WorkOS runs on Web, API.
What is Trimble Unity Maintain best used for?
Trimble Unity Maintain is most often used for a water utility wanting valve exercising and hydrant flushing recorded against the same gis features the engineering team maintains, a city consolidating a citizen service request line, work orders and inspections into one location-based system, a state transportation department managing pavement and bridge assets with linear referencing rather than point assets, a public works department that has already licensed arcgis enterprise and wants to avoid rekeying its asset inventory. Of those, a water utility wanting valve exercising and hydrant flushing recorded against the same gis features the engineering team maintains and a city consolidating a citizen service request line, work orders and inspections into one location-based system are not what WorkOS is typically brought in for.
What can Trimble Unity Maintain do that WorkOS cannot?
Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.

Answered from the vendors’ own pages

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

WorkOS: How quickly can I implement WorkOS SSO?

Developers can implement single sign-on in minutes instead of months. Multiple customers report setting up SSO in less than a week, with WorkOS handling the complexity of SAML and OIDC protocols.

Source
Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

WorkOS: What SDKs does WorkOS provide?

WorkOS offers SDKs for Node.js, Python, Ruby, Go, PHP, Java, and .NET.

Source
Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

WorkOS: Does WorkOS support SCIM provisioning?

Yes. WorkOS supports SCIM provisioning integration with systems like Okta and Entra ID for automated user management.

Source
Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

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