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Government · head to head

Trimble Unity Maintain vs Wireshark

Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Free plan
No
Full reviewWebsite
Wireshark logo

Wireshark

Cybersecurity

The world's foremost network protocol analyzer

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Wireshark has a free tier, so it costs nothing to try first.
  • Each has a real cost: Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.; Wireshark free and open source under the GNU GPL; downloadable without paying any license fee, no commercial tier
  • They diverge on capability: Trimble Unity Maintain covers Built on ArcGIS, Wireshark covers Deep packet inspection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Trimble Unity Maintain and Wireshark actually diverge.

Attributes where Trimble Unity Maintain and Wireshark differ
AttributeTrimble Unity MaintainWireshark
Starting priceOn requestFree
Pricing modelquotefree
Free tierNoYes
PlatformsWeb, iOS, Android, WindowsDesktop, Cli
CategoryGovernmentCybersecurity
FoundedUnknown1998

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

Only in Wireshark

  • Deep packet inspection
  • Live capture
  • Offline analysis
  • 3000+ protocol support
  • Rich display filters
  • VoIP analysis
  • Decryption support
  • Scripting with Lua

What people use each for

The jobs each tool is most often brought in to do.

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Wireshark
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Wireshark
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Wireshark
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Wireshark

Wireshark

  • Network Securitynot Trimble Unity Maintain
  • Packet Analysisnot Trimble Unity Maintain
  • Open Sourcenot Trimble Unity Maintain

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Wireshark

  • Free and open source under the GNU GPL; downloadable without paying any license fee, no commercial tier

Pricing, plan by plan

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Wireshark

Free
  • Free & Open SourceFree
    • Full functionality
    • Deep inspection
    • Live capture

Which should you pick?

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.
Trimble Unity Maintain review

Choose Wireshark if

  • You need deep packet inspection.
  • You want to start without paying.
  • You work on Desktop, Cli.
  • You also want live capture.
Wireshark review

Questions people ask

Is Trimble Unity Maintain or Wireshark better?
Neither clearly leads. Trimble Unity Maintain starts at On request and Wireshark at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Trimble Unity Maintain or Wireshark?
Wireshark has a free tier; the other does not. Paid plans start at On request for Trimble Unity Maintain and Free for Wireshark.
Does Trimble Unity Maintain or Wireshark run on more platforms?
Trimble Unity Maintain runs on Web, iOS, Android, Windows. Wireshark runs on Desktop, Cli.
Can I use Wireshark for free?
Yes. Wireshark has a free tier, so you can try it without paying. Trimble Unity Maintain starts at On request.
What is Trimble Unity Maintain best used for?
Trimble Unity Maintain is most often used for a water utility wanting valve exercising and hydrant flushing recorded against the same gis features the engineering team maintains, a city consolidating a citizen service request line, work orders and inspections into one location-based system, a state transportation department managing pavement and bridge assets with linear referencing rather than point assets, a public works department that has already licensed arcgis enterprise and wants to avoid rekeying its asset inventory. Of those, a water utility wanting valve exercising and hydrant flushing recorded against the same gis features the engineering team maintains and a city consolidating a citizen service request line, work orders and inspections into one location-based system are not what Wireshark is typically brought in for.
What can Trimble Unity Maintain do that Wireshark cannot?
Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing. Wireshark covers Deep packet inspection, Live capture, Offline analysis, 3000+ protocol support.

Answered from the vendors’ own pages

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Wireshark: Is there a cost to download and use Wireshark?

No, Wireshark is completely free. It's distributed under the GNU General Public License version 2, making it "free software" with no demo limitations. The full version is available at no cost.

Source
Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Wireshark: What support options are available for Wireshark users?

Wireshark offers multiple support channels including mailing lists, an active Discord community, the Ask Wireshark Q&A platform, comprehensive documentation, a user guide, and developer resources for those needing technical assistance.

Source
Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Wireshark: Are there different pricing tiers or subscription levels?

Wireshark does not offer pricing tiers or subscriptions. There is one free version available to all users regardless of use case, personal, professional, or organizational.

Source
Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

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