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Beauty · head to head

Genbook vs Milano

Genbook logo

Genbook

Beauty

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite
M

Milano

Beauty

Hair salon and beauty studio management software

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Genbook covers Online booking, Milano covers Appointment scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Genbook and Milano actually diverge.

Attributes where Genbook and Milano differ
AttributeGenbookMilano
Starting price$29/month$69/month
Pricing modelUnknownsubscription
PlatformsWeb, MobileWeb, Ios, Android
Founded20062014

Identical on both: free tier (No), user rating (Not yet rated), category (Beauty).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Genbook

  • Online booking
  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps

Only in Milano

  • Appointment scheduling
  • Client profiles
  • Styling notes
  • Photo gallery
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Instagram

Both cover

  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Genbook

  • Getting more clientsnot Milano
  • Managing reviewsnot Milano
  • Online bookingnot Milano
  • Building reputationnot Milano

Milano

  • Salon managementnot Genbook
  • Styling notesnot Genbook

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Milano

Nothing recorded yet. See the Milano review.

Pricing, plan by plan

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Milano

$69/month
  • Essentials$69/month
    • Scheduling
    • Client profiles
    • Styling notes
  • Professional$139/month
    • Everything in Essentials
    • POS
    • Inventory

Which should you pick?

Choose Genbook if

  • You need online booking.
  • You work on Web, Mobile.
  • You also want review collection.
Genbook review

Choose Milano if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client profiles.
Milano review

Questions people ask

Is Genbook or Milano better?
Neither clearly leads. Genbook starts at $29/month and Milano at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Genbook or Milano?
Genbook starts at $29/month and Milano at $69/month.
Does Genbook or Milano run on more platforms?
Genbook runs on Web, Mobile. Milano runs on Web, Ios, Android.
What is Genbook best used for?
Genbook is most often used for getting more clients, managing reviews, online booking, building reputation. Of those, getting more clients and managing reviews are not what Milano is typically brought in for.
What can Genbook do that Milano cannot?
Genbook covers Online booking, Review collection, Client management, Payment processing. Milano covers Appointment scheduling, Client profiles, Styling notes, Photo gallery. Both handle Facebook, Stripe, SSL encryption, Cloud deployment.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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