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Mattermost vs RudderStack

Mattermost logo

Mattermost

Software

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
RudderStack logo

RudderStack

Software

The open-source customer data platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only RudderStack has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales; RudderStack on the free plan data processing stops after a second consecutive overage rather than being billed, so exceeding 250,000 events twice breaks the pipeline

Where they differ

Only the attributes on which Mattermost and RudderStack actually diverge.

Attributes where Mattermost and RudderStack differ
AttributeMattermostRudderStack
Starting priceOn requestFree
Pricing modelquoteusage-based
Free tierNoYes
PlatformsWebWeb, Self-hosted
FoundedUnknown2018

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mattermost

Nothing recorded that RudderStack does not also cover.

Only in RudderStack

  • Data collection
  • Event tracking
  • Audience segmentation
  • Warehouse ingestion
  • Real-time sync
  • Data transformation
  • Privacy controls
  • 200+ destinations

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

No use cases recorded yet. See the Mattermost review.

RudderStack

  • Collecting event data from apps and websites and routing it to warehouses and toolsnot Mattermost
  • Building a warehouse first customer data pipelinenot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

RudderStack

  • On the free plan data processing stops after a second consecutive overage rather than being billed, so exceeding 250,000 events twice breaks the pipeline
  • The free plan allows 250,000 events a month
  • Growth starts at $265 a month for 1 million events, with volume sold in tiers up to 25 million
  • Overage is charged as the gap to the next tier's price rather than per event, so a small excess costs a full tier step

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

RudderStack

Free
  • Open SourceFree
    • Self-hosted
    • Community support
  • Cloud$100/month
    • Cloud hosted
    • Email support
  • Enterprise$500/month
    • Dedicated support
    • Advanced features

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from RudderStack on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose RudderStack if

  • You need data collection.
  • You want to start without paying.
  • You work on Web, Self-hosted.
  • You also want event tracking.
RudderStack review

Questions people ask

Is Mattermost or RudderStack better?
Neither clearly leads. Mattermost starts at On request and RudderStack at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or RudderStack?
RudderStack has a free tier; the other does not. Paid plans start at On request for Mattermost and Free for RudderStack.
Does Mattermost or RudderStack run on more platforms?
Mattermost runs on Web. RudderStack runs on Web, Self-hosted.
Can I use RudderStack for free?
Yes. RudderStack has a free tier, so you can try it without paying. Mattermost starts at On request.
What can Mattermost do that RudderStack cannot?
RudderStack covers Data collection, Event tracking, Audience segmentation, Warehouse ingestion.
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