Insurance · head to head
Majesco vs Novidea

Novidea
Insurance
Broker and MGA management platform built natively on Salesforce
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Majesco majesco publishes no price anywhere on its own site for any product line, including its cloud CloudInsurer platform, Digital1st insurance platform, and Majesco Policy for L&A and Group; every path leads only to "Request a Demo" or "Contact Us" (archived brochure page, 18 May 2021); Novidea salesforce licences are a separate recurring cost on top of the Novidea subscription, and for a broker with many occasional users that second bill changes the comparison against standalone systems entirely.
- They diverge on capability: Majesco covers Digital engagement platform, Novidea covers Native Salesforce architecture.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Majesco and Novidea actually diverge.
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Insurance).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Majesco
- Digital engagement platform
- Policy administration
- Billing
- Customer portal
- Mobile capabilities
- API platform
- Workflow automation
- Salesforce
Only in Novidea
- Native Salesforce architecture
- Placement and submission tracking
- Multi-currency and multi-entity
- Commission and revenue management
- Client and broker portals
Both cover
- Analytics
What people use each for
The jobs each tool is most often brought in to do.
Majesco
- Digital transformationnot Novidea
Novidea
- An international broker consolidating offices that each run a different local agency systemnot Majesco
- A speciality wholesaler placing non-admitted and Lloyd's business that national agency systems handle poorlynot Majesco
- An MGA that needs binder, bordereaux and commission tracking in the same place as the client recordnot Majesco
- A broker group that already standardised on Salesforce and does not want a second client databasenot Majesco
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Majesco
- Majesco publishes no price anywhere on its own site for any product line, including its cloud CloudInsurer platform, Digital1st insurance platform, and Majesco Policy for L&A and Group; every path leads only to "Request a Demo" or "Contact Us" (archived brochure page, 18 May 2021)
Novidea
- Salesforce licences are a separate recurring cost on top of the Novidea subscription, and for a broker with many occasional users that second bill changes the comparison against standalone systems entirely.
- It is not built around United States personal lines carrier download, so an agency whose daily work depends on automated policy download from dozens of carriers will find the connectivity thin.
- Because it inherits Salesforce, it also inherits Salesforce administration; you need someone who knows the platform, and that skill is priced by the Salesforce market rather than the insurance market.
- Implementations involve mapping an existing book with its history into Salesforce objects, and brokers consistently underestimate how much data cleansing that exposes.
- Salesforce platform changes and release cycles are outside the vendor control, so an upgrade that alters behaviour you depend on arrives on someone else calendar.
Pricing, plan by plan
Majesco
On request- Platform$undefined/month
- Digital engagement
- Policy administration
- Analytics
Novidea
On request- Novidea Platform$undefined/year
- Broker management on Salesforce
- Placement and revenue tracking
- Analytics dashboards
Which should you pick?
Choose Majesco if
- You need digital engagement platform.
- You work on Web, Ios, Android.
- You also want policy administration.
Choose Novidea if
- You need native salesforce architecture.
- You work on Web, iOS, Android, API.
- You also want placement and submission tracking.
Questions people ask
- Is Majesco or Novidea better?
- Neither clearly leads. Majesco starts at On request and Novidea at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Majesco or Novidea?
- Majesco starts at On request and Novidea at On request.
- Does Majesco or Novidea run on more platforms?
- Majesco runs on Web, Ios, Android. Novidea runs on Web, iOS, Android, API.
- What is Majesco best used for?
- Majesco is most often used for digital transformation. Of those, digital transformation is not what Novidea is typically brought in for.
- What can Majesco do that Novidea cannot?
- Majesco covers Digital engagement platform, Policy administration, Billing, Customer portal. Novidea covers Native Salesforce architecture, Placement and submission tracking, Multi-currency and multi-entity, Commission and revenue management. Both handle Analytics.
Answered from the vendors’ own pages
Novidea: Do we need to buy Salesforce as well?
Yes. Novidea runs on Salesforce and the underlying platform licences are purchased separately. Include them in every cost comparison.
Novidea: Is it suitable for a United States retail agency?
Only if your book is commercial or speciality. If you depend on personal lines carrier download, an established agency management system is the better fit.
Novidea: What does it replace?
The broker management system and usually a separate CRM, plus the spreadsheets used for commission and receivables tracking.
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