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Software · head to head

Mailgun vs Sprinklr

Mailgun logo

Mailgun

Software

Email delivery built for developers

From
On request
Rated
-
Full reviewWebsite
Sprinklr logo

Sprinklr

Software

Unified customer experience management platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mailgun free plan caps at 100 emails per day; Sprinklr sprinklr's App Store listings are companion apps that require an existing enterprise Sprinklr account to sign in; there is no consumer self-serve subscription or published price inside any of the listings, consistent with the product being sold only through enterprise sales contracts

Where they differ

Only the attributes on which Mailgun and Sprinklr actually diverge.

Attributes where Mailgun and Sprinklr differ
AttributeMailgunSprinklr
Pricing modelusage-basedsubscription
PlatformsWebWeb, Mobile app, IOS, Android
FoundedUnknown2009

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mailgun

Nothing recorded that Sprinklr does not also cover.

Only in Sprinklr

  • Live chat
  • Email support
  • Social media management
  • AI-powered routing
  • Salesforce
  • HubSpot
  • Slack
  • Microsoft Teams

What people use each for

The jobs each tool is most often brought in to do.

Mailgun

No use cases recorded yet. See the Mailgun review.

Sprinklr

  • Customer engagementnot Mailgun
  • Lead generationnot Mailgun
  • Customer supportnot Mailgun
  • Sales automationnot Mailgun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mailgun

  • Free plan caps at 100 emails per day
  • Basic plan starts at $15/mo for 10,000 emails then overages from $1.80 per 1,000; Foundation and Scale plans discount overage rates but still meter every email beyond the included volume
  • Foundation ($35/mo) and Scale ($90/mo) plans are free for the first month only, then bill at full price

Sprinklr

  • Sprinklr's App Store listings are companion apps that require an existing enterprise Sprinklr account to sign in; there is no consumer self-serve subscription or published price inside any of the listings, consistent with the product being sold only through enterprise sales contracts

Pricing, plan by plan

Mailgun

On request

No published plan breakdown. See the Mailgun review.

Sprinklr

On request
  • Professional$100/month
    • Basic features
    • Live chat
    • Email support
  • Business$250/month
    • Advanced features
    • AI automation
    • Omnichannel
  • Enterprise$undefined/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose Mailgun if

Nothing in the data separates Mailgun from Sprinklr on the points above - pick on price and on how each one feels to use.

Mailgun review

Choose Sprinklr if

  • You need live chat.
  • You work on Web, Mobile app, IOS, Android.
  • You also want email support.
Sprinklr review

Questions people ask

Is Mailgun or Sprinklr better?
Neither clearly leads. Mailgun starts at On request and Sprinklr at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mailgun or Sprinklr?
Mailgun starts at On request and Sprinklr at On request.
Does Mailgun or Sprinklr run on more platforms?
Mailgun runs on Web. Sprinklr runs on Web, Mobile app, IOS, Android.
What can Mailgun do that Sprinklr cannot?
Sprinklr covers Live chat, Email support, Social media management, AI-powered routing.
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