Sprinklr

Unified customer experience management platform

As of 30 August 2026, Sprinklr's pricing is not published; the vendor quotes on request. Sprinklr is a unified customer experience management platform that combines customer service, engagement, and marketing across all channels with AI-powered feat. Softwr lists it under Social Media. Sprinklr is made by Sprinklr Inc., launched in 2009, available on Web, iOS, Android.

Visit siteVisit Sprinklr

Overview

What Sprinklr does

Sprinklr is a unified customer experience management platform that combines customer service, engagement, and marketing across all channels with AI-powered features.

What people use it for

Customer engagement
Lead generation
Customer support
Sales automation

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Sprinklr.

No specific pricing plans or rates published online; customers must contact Sprinklr directly through sales channels to obtain quotes.

Cross-shopped

What people choose instead of Sprinklr

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Sprinklrvs
Midjourney
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Sprinklrvs
DALL-E
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Runway
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Brandwatch
Brandwatch: Consumer intelligence and influencer analytics

Pricing

What Sprinklr costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Professional

$100 /mo

Basic features
Live chat
Email support

Business

$250 /mo

Advanced features
AI automation
Omnichannel

Enterprise

On request

Custom solutions
Dedicated support

Capabilities

Features

Live chat
Email support
Social media management
AI-powered routing
Salesforce
Integration with Salesforce
HubSpot
Integration with HubSpot
Slack
Integration with Slack
Microsoft Teams
Integration with Microsoft Teams
Web support
Available on Web
Mobile app support
Available on Mobile app
IOS support
Available on iOS
Android support
Available on Android

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Sprinklr cost?

Sprinklr pricing is not published online. The platform provides customer experience management, social listening, and engagement tools. To obtain pricing information, customers must click 'Talk to an expert' or use the contact form on Sprinklr's website to reach the sales team.

Source

Does Sprinklr offer a free trial or demo?

Sprinklr directs prospective customers to 'Talk to an expert' and contact the sales team. A demo can be requested, but pricing and trial availability details require direct contact with Sprinklr.

Source

Behind it

Who makes Sprinklr

Company: Sprinklr Inc.
Based in: New York, New York, USA

Keep looking

Where to go from Sprinklr

Best Social Media software for

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Softwr does not host reviews and shows no star rating for Sprinklr, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.