Softwr

Restaurants · head to head

Lunchbox vs Revel Systems

Lunchbox logo

Lunchbox

Restaurants

First party ordering websites, apps and loyalty for growing multi unit restaurant brands

From
On request
Rated
-
Full reviewWebsite
Revel Systems logo

Revel Systems

Restaurants

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lunchbox the fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.; Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel
  • They diverge on capability: Lunchbox covers Branded ordering web and apps, Revel Systems covers iPad POS.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Lunchbox and Revel Systems actually diverge.

Attributes where Lunchbox and Revel Systems differ
AttributeLunchboxRevel Systems
Starting priceOn request$99/month
Pricing modelquoteUnknown
PlatformsWeb, iOS, AndroidiPad, Web
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lunchbox

  • Branded ordering web and apps
  • Loyalty and rewards
  • Guest data platform
  • Marketing automation
  • POS and delivery integrations
  • Catering and group ordering

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • QuickBooks
  • Xero

What people use each for

The jobs each tool is most often brought in to do.

Lunchbox

  • A fast casual chain of ten to thirty units trying to shift volume away from delivery marketplacesnot Revel Systems
  • A brand that wants its own iOS and Android apps without commissioning a bespoke buildnot Revel Systems
  • An operator who needs guest order history for retention campaigns rather than anonymous marketplace ordersnot Revel Systems
  • A group launching catering that needs a separate ordering flow from standard checkoutnot Revel Systems

Revel Systems

  • Point of Salenot Lunchbox
  • Order Managementnot Lunchbox
  • Inventory Controlnot Lunchbox
  • Staff Schedulingnot Lunchbox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lunchbox

  • The fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.
  • Moving customers off marketplaces requires sustained discounting and advertising that the restaurant funds, and none of that cost appears in the software quote.
  • The company has been through substantial restructuring since its peak funding, so integration maintenance and roadmap continuity are fair questions to put in writing before signing.
  • Native app launches involve app store review, brand assets and a build fee, so time to first order is measured in weeks rather than days.
  • The integration list is narrower than that of the large enterprise ordering vendors, and a group on an uncommon POS may find order injection limited or unsupported.

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

Pricing, plan by plan

Lunchbox

On request
  • Lunchbox$undefined/year
    • Priced per location per month with modules for ordering, loyalty and marketing
    • One time build and launch fee for web and mobile apps
    • App store submission and brand design handled during onboarding

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

Which should you pick?

Choose Lunchbox if

  • You need branded ordering web and apps.
  • You work on Web, iOS, Android.
  • You also want loyalty and rewards.
Lunchbox review

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Questions people ask

Is Lunchbox or Revel Systems better?
Neither clearly leads. Lunchbox starts at On request and Revel Systems at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lunchbox or Revel Systems?
Lunchbox starts at On request and Revel Systems at $99/month.
Does Lunchbox or Revel Systems run on more platforms?
Lunchbox runs on Web, iOS, Android. Revel Systems runs on iPad, Web.
What is Lunchbox best used for?
Lunchbox is most often used for a fast casual chain of ten to thirty units trying to shift volume away from delivery marketplaces, a brand that wants its own ios and android apps without commissioning a bespoke build, an operator who needs guest order history for retention campaigns rather than anonymous marketplace orders, a group launching catering that needs a separate ordering flow from standard checkout. Of those, a fast casual chain of ten to thirty units trying to shift volume away from delivery marketplaces and a brand that wants its own ios and android apps without commissioning a bespoke build are not what Revel Systems is typically brought in for.
What can Lunchbox do that Revel Systems cannot?
Lunchbox covers Branded ordering web and apps, Loyalty and rewards, Guest data platform, Marketing automation. Revel Systems covers iPad POS, Inventory management, CRM, Employee management.

Answered from the vendors’ own pages

Lunchbox: Does it stop me paying delivery commission?

Only on orders that move to your own channels. Orders still placed on DoorDash or Uber Eats carry their usual commission.

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Lunchbox: Do I get my own branded mobile app?

Yes, native iOS and Android apps under your brand, built and submitted during onboarding for a one time fee on top of the subscription.

Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Lunchbox: Who owns the customer data?

The restaurant. That is the central argument for first party ordering over marketplace ordering.

Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Lunchbox: What size of brand is it aimed at?

Multi unit groups, broadly five to fifty locations. Single sites usually do better with a cheaper ordering product.

Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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