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Restaurants · head to head

Oracle MICROS Simphony vs Revel Systems

Oracle MICROS Simphony logo

Oracle MICROS Simphony

Restaurants

Enterprise cloud point of sale for large restaurant, hotel and stadium food service operations

From
On request
Rated
-
Full reviewWebsite
Revel Systems logo

Revel Systems

Restaurants

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Oracle MICROS Simphony the software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.; Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel
  • They diverge on capability: Oracle MICROS Simphony covers Enterprise menu hierarchy, Revel Systems covers iPad POS.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Oracle MICROS Simphony and Revel Systems actually diverge.

Attributes where Oracle MICROS Simphony and Revel Systems differ
AttributeOracle MICROS SimphonyRevel Systems
Starting priceOn request$99/month
Pricing modelquoteUnknown
PlatformsWeb, iOS, Android, WindowsiPad, Web
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Oracle MICROS Simphony

  • Enterprise menu hierarchy
  • Offline terminal operation
  • Hotel property integration
  • Kitchen display and order routing
  • Inventory and recipe management
  • Reporting and analytics

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • QuickBooks
  • Xero

What people use each for

The jobs each tool is most often brought in to do.

Oracle MICROS Simphony

  • A hotel group that needs restaurant, bar and room service charges posting to the guest folionot Revel Systems
  • A stadium or arena running dozens of concession stands under one menu and tax structurenot Revel Systems
  • A casino or resort with many outlets, complex comps and strict audit requirementsnot Revel Systems
  • A large chain that requires terminals to keep trading and settling cards during a network outagenot Revel Systems

Revel Systems

  • Point of Salenot Oracle MICROS Simphony
  • Order Managementnot Oracle MICROS Simphony
  • Inventory Controlnot Oracle MICROS Simphony
  • Staff Schedulingnot Oracle MICROS Simphony

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Oracle MICROS Simphony

  • The software subscription is a minor part of total cost; proprietary workstations, reseller implementation and configuration services usually dominate the first year budget.
  • Deployments are project work measured in months with specialist configuration, so a single site opening in six weeks cannot realistically be put on it.
  • Support runs through Oracle service requests or a reseller rather than direct chat, and resolution pace reflects enterprise support processes rather than restaurant urgency.
  • Hardware is proprietary and replacement units are priced at enterprise levels, so a broken terminal is not solved by buying a tablet locally.
  • The interface and administration tools are dense and dated compared with cloud native competitors, which lengthens training for high turnover front of house teams.

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

Pricing, plan by plan

Oracle MICROS Simphony

On request
  • Simphony$undefined/year
    • Subscription quoted per workstation per month by tier
    • Proprietary MICROS workstation and tablet hardware quoted separately
    • Implementation and configuration delivered by Oracle or a reseller and billed as a project

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

Which should you pick?

Choose Oracle MICROS Simphony if

  • You need enterprise menu hierarchy.
  • You work on Web, iOS, Android, Windows.
  • You also want offline terminal operation.
Oracle MICROS Simphony review

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Questions people ask

Is Oracle MICROS Simphony or Revel Systems better?
Neither clearly leads. Oracle MICROS Simphony starts at On request and Revel Systems at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Oracle MICROS Simphony or Revel Systems?
Oracle MICROS Simphony starts at On request and Revel Systems at $99/month.
Does Oracle MICROS Simphony or Revel Systems run on more platforms?
Oracle MICROS Simphony runs on Web, iOS, Android, Windows. Revel Systems runs on iPad, Web.
What is Oracle MICROS Simphony best used for?
Oracle MICROS Simphony is most often used for a hotel group that needs restaurant, bar and room service charges posting to the guest folio, a stadium or arena running dozens of concession stands under one menu and tax structure, a casino or resort with many outlets, complex comps and strict audit requirements, a large chain that requires terminals to keep trading and settling cards during a network outage. Of those, a hotel group that needs restaurant, bar and room service charges posting to the guest folio and a stadium or arena running dozens of concession stands under one menu and tax structure are not what Revel Systems is typically brought in for.
What can Oracle MICROS Simphony do that Revel Systems cannot?
Oracle MICROS Simphony covers Enterprise menu hierarchy, Offline terminal operation, Hotel property integration, Kitchen display and order routing. Revel Systems covers iPad POS, Inventory management, CRM, Employee management.

Answered from the vendors’ own pages

Oracle MICROS Simphony: Is Simphony the same thing as MICROS?

Simphony is the cloud generation of the MICROS POS line. Oracle acquired MICROS Systems in 2014 and Simphony is the product it sells now.

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Oracle MICROS Simphony: Can it run offline?

Yes. Workstations continue taking and settling orders through a network outage, which is one of the main reasons large venues still choose it.

Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Oracle MICROS Simphony: Do I buy it directly from Oracle?

Usually through an Oracle hospitality reseller, who also performs the implementation and often provides first line support.

Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Oracle MICROS Simphony: Is it suitable for a single independent restaurant?

Rarely. The implementation cost and administration overhead only make sense at estate scale or where hotel property integration is required.

Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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