Softwr

Cybersecurity · head to head

Salient CompleteView vs ShotSpotter

Salient CompleteView logo

Salient CompleteView

Cybersecurity

Per-camera licensed video management software with unlimited client workstations

From
On request
Free plan
No
Full reviewWebsite
ShotSpotter logo

ShotSpotter

Government

Gunshot Detection Technology

From
$5000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Salient CompleteView the third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.; ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • They diverge on capability: Salient CompleteView covers One licence per camera, ShotSpotter covers Gunshot Detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Salient CompleteView and ShotSpotter actually diverge.

Attributes where Salient CompleteView and ShotSpotter differ
AttributeSalient CompleteViewShotSpotter
Starting priceOn request$5000/month
Pricing modelquotesubscription
PlatformsWindows, Web, iOS, AndroidWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown1996

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Salient CompleteView

  • One licence per camera
  • Open camera support
  • Perpetual or subscription
  • Recording server architecture
  • Video wall
  • Cloud Services
  • Forensic search
  • First responder access

Only in ShotSpotter

  • Gunshot Detection
  • Location Triangulation
  • Real-time Alerts
  • Forensic Analysis
  • Historical Data
  • CAD Systems
  • 911 Centers
  • Camera Systems

What people use each for

The jobs each tool is most often brought in to do.

Salient CompleteView

  • A school district where dozens of administrators and resource officers need viewing access without per-seat licencesnot ShotSpotter
  • A hospital campus consolidating legacy recorders under one recording architecturenot ShotSpotter
  • A city department needing first responder access to specific cameras during an incidentnot ShotSpotter
  • An integrator deploying a mid-sized site where an enterprise VMS would be over-engineerednot ShotSpotter

ShotSpotter

  • Gunshot detection and location alerting for police departmentsnot Salient CompleteView
  • Directing patrol response to outdoor firearm dischargesnot Salient CompleteView
  • Building incident data for law enforcement analysisnot Salient CompleteView

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Salient CompleteView

  • The third-party integration ecosystem is much smaller than Milestone's, so a specialist analytics, LPR or access control requirement is more likely to need custom integration work.
  • It is Windows server based with a conventional recording architecture, so it carries the server, storage and maintenance burden that cloud-native competitors remove entirely.
  • International presence is limited and the channel is concentrated in North America, so buyers elsewhere face thin support and few experienced integrators.
  • No current pricing is published; distribution list prices circulate but the actual number depends on the integrator, which makes competitive comparison slow.
  • Brand recognition is lower than the market leaders, which matters in public procurement where specifications are sometimes written around a named competitor and a substitution has to be argued.

ShotSpotter

  • ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
  • The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone

Pricing, plan by plan

Salient CompleteView

On request
  • CompleteView$undefined/one-time
    • One licence per IP camera, sold through distribution
    • No charge or licence for client workstations, unlimited clients
    • Perpetual and subscription licensing both available

ShotSpotter

$5000/month
  • Detection Service$5000/month
    • Gunshot Detection
    • Real-time Alerts
    • Forensic Reports

Which should you pick?

Choose Salient CompleteView if

  • You need one licence per camera.
  • You work on Windows, Web, iOS, Android.
  • You also want open camera support.
Salient CompleteView review

Choose ShotSpotter if

  • You need gunshot detection.
  • You work on Web, Ios, Android.
  • You also want location triangulation.
ShotSpotter review

Questions people ask

Is Salient CompleteView or ShotSpotter better?
Neither clearly leads. Salient CompleteView starts at On request and ShotSpotter at $5000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Salient CompleteView or ShotSpotter?
Salient CompleteView starts at On request and ShotSpotter at $5000/month.
Does Salient CompleteView or ShotSpotter run on more platforms?
Salient CompleteView runs on Windows, Web, iOS, Android. ShotSpotter runs on Web, Ios, Android.
What is Salient CompleteView best used for?
Salient CompleteView is most often used for a school district where dozens of administrators and resource officers need viewing access without per-seat licences, a hospital campus consolidating legacy recorders under one recording architecture, a city department needing first responder access to specific cameras during an incident, an integrator deploying a mid-sized site where an enterprise vms would be over-engineered. Of those, a school district where dozens of administrators and resource officers need viewing access without per-seat licences and a hospital campus consolidating legacy recorders under one recording architecture are not what ShotSpotter is typically brought in for.
What can Salient CompleteView do that ShotSpotter cannot?
Salient CompleteView covers One licence per camera, Open camera support, Perpetual or subscription, Recording server architecture. ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis.

Answered from the vendors’ own pages

Salient CompleteView: Do I pay for client workstations?

No. CompleteView licenses one licence per IP camera with no additional charge or licence for clients and no limit on the number of client workstations.

ShotSpotter: Does SoundThinking publish ShotSpotter pricing?

No. SoundThinking does not disclose ShotSpotter pricing on their website. Interested municipalities and organizations must request a consultation, contact the sales team, or book a demo.

Source
Salient CompleteView: Is licensing perpetual or subscription?

Both are offered. Perpetual suits capital budgets; subscription suits organisations that prefer operating expenditure.

ShotSpotter: How do I get a ShotSpotter quote?

SoundThinking directs prospects to book a demo, contact them directly, or request a consultation through their website. No self-serve pricing, calculator, or trial is available.

Source
Salient CompleteView: Does it have a cloud option?

Yes, Salient Cloud Services, with free registration for an asset dashboard and paid upgrades for remote access, monitoring and first responder connectivity.

ShotSpotter: Who is ShotSpotter for?

ShotSpotter is a gunshot detection system designed for law enforcement and municipalities to improve public safety response.

Source
Salient CompleteView: What version is current?

CompleteView 8.0 is the current release line.

Share

Related pages

More on Salient CompleteView

More on ShotSpotter

Keep looking

Other head to heads