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Surveys · head to head

Jotform vs Postmark

Jotform logo

Jotform

Surveys

Powerful forms get more done

From
Free
Free plan
Yes
Postmark logo

Postmark

Marketing

No hidden fees, no guesswork. Just the features you need, at a price that makes sense

From
On request
Free plan
No

The short version

  • Only Jotform has a free tier, so it costs nothing to try first.
  • Each has a real cost: Jotform free tier limited to 5 forms and 100 monthly submissions; Postmark free tier caps at 100 emails per month with no overages allowed
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Jotform and Postmark actually diverge.

Attributes where Jotform and Postmark differ
AttributeJotformPostmark
Starting priceFreeOn request
Pricing modelfreemiumUnknown
Free tierYesNo
CategorySurveysMarketing

Identical on both: platforms (Web), user rating (Not yet rated).

What people use each for

The jobs each tool is most often brought in to do.

Jotform

  • Form creation and collectionnot Postmark
  • Survey distributionnot Postmark
  • Lead generationnot Postmark
  • Workflow automationnot Postmark

Postmark

  • Sending password reset emails with industry-leading delivery speednot Jotform
  • Processing inbound email replies into JSON objects for applicationsnot Jotform
  • Tracking failed email deliveries and suppressing invalid addressesnot Jotform
  • Separating transactional emails from marketing emails with message streamsnot Jotform

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Jotform

  • Free tier limited to 5 forms and 100 monthly submissions
  • Bronze tier requires $39/month to remove Jotform branding
  • Enterprise pricing requires contacting sales

Postmark

  • Free tier caps at 100 emails per month with no overages allowed
  • Basic plan ($15/mo) includes 10,000 emails then charges $1.80 per 1,000 extra; Pro and Platform tiers have their own lower per-1,000 overage rates ($1.30 and $1.20), so cost scales per email beyond the included volume
  • Custom high-volume pricing above the published tiers requires contacting sales

Pricing, plan by plan

Jotform

Free
  • StarterFree
    • 5 active forms
    • 100 monthly submissions
    • 100 MB storage
  • Bronze$39/month
    • 25 active forms
    • 1,000 monthly submissions
    • 1 GB storage
  • Silver$49/month
    • 50 active forms
    • 2,500 monthly submissions
    • 10 GB storage
  • Gold$129/month
    • 100 active forms
    • 10,000 monthly submissions
    • 100 GB storage

Postmark

On request

No published plan breakdown. See the Postmark review.

Which should you pick?

Choose Jotform if

  • You want to start without paying.

Choose Postmark if

Nothing in the data separates Postmark from Jotform on the points above - pick on price and on how each one feels to use.

Questions people ask

Is Jotform or Postmark better?
Neither clearly leads. Jotform starts at Free and Postmark at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Jotform or Postmark?
Jotform has a free tier; the other does not. Paid plans start at Free for Jotform and On request for Postmark.
Does Jotform or Postmark run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Jotform for free?
Yes. Jotform has a free tier, so you can try it without paying. Postmark starts at On request.
What is Jotform best used for?
Jotform is most often used for form creation and collection, survey distribution, lead generation, workflow automation. Of those, form creation and collection and survey distribution are not what Postmark is typically brought in for.

Answered from the vendors’ own pages

Jotform: Is there a free version of Jotform?

Yes, Jotform's Starter plan is free and allows 5 active forms, 100 monthly submissions, and 100 MB of storage. Jotform branding remains on forms in the free tier.

Source
Postmark: What is the cheapest paid plan for Postmark email sending?

Postmark Basic plan is $15/month for 10,000 emails, with overages at $1.80 per 1,000 additional emails. Free tier limited to 100/month. No annual billing discount available. Source: https://www.postmarkapp.com/pricing

Source
Jotform: How much does Jotform Bronze cost?

The Bronze plan costs $39 per month when billed monthly, or $408 per year ($34 per month effective). It includes 25 active forms, 1,000 monthly submissions, 1 GB storage, and removable branding.

Source
Postmark: How are Postmark email overages calculated?

Overages are calculated at month-end and billed with your next plan cost. Basic tier overages: $1.80 per 1,000; Pro: $1.30 per 1,000; Platform: $1.20 per 1,000. Unused monthly emails do not carry over. Source: https://www.postmarkapp.com/pricing

Source
Jotform: What is included in Jotform's Gold tier?

The Gold plan costs $129 per month billed monthly or $1,188 per year ($99 per month effective). It provides 100 active forms, 10,000 monthly submissions, 100 GB storage, HIPAA-friendly capabilities, and 100 active AI Agents.

Source
Postmark: What payment methods does Postmark accept?

Postmark accepts Visa, MasterCard, American Express, Diners Club, and JCB. No PayPal or purchase orders accepted. Bootstrapped startups can request a $75 account credit. Source: https://www.postmarkapp.com/pricing

Source
Jotform: Does Jotform offer discounts for nonprofits or education?

Yes, educational institutions and nonprofits receive 50% off Bronze, Silver, and Gold tiers, plus 30% off the Enterprise plan.

Source
Postmark: Can I get a dedicated IP on Postmark without high volume?

No. Postmark dedicated IPs require minimum 300,000 emails per month and start at $50/month. Alternative: use Postmark's shared infrastructure included in all tiers. Source: https://www.postmarkapp.com/pricing

Source
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