Softwr

Software · head to head

iCIMS vs UKG Pro

iCIMS logo

iCIMS

Software

Talent cloud for transformative hiring

From
$14500/year
Rated
-
Full reviewWebsite
UKG Pro logo

UKG Pro

Software

Our purpose is people

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: iCIMS difficult customer support requiring escalation for resolution; UKG Pro no access to super-user privileges or advanced database customization
  • They diverge on capability: iCIMS covers Applicant Tracking, UKG Pro covers HR Management.

Where they differ

Only the attributes on which iCIMS and UKG Pro actually diverge.

Attributes where iCIMS and UKG Pro differ
AttributeiCIMSUKG Pro
Starting price$14500/yearOn request
PlatformsWeb, Ios, AndroidWeb, Mobile (iOS/Android), Cloud (Hosted)
Founded19992020

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iCIMS

  • Applicant Tracking
  • CRM
  • Career Sites
  • Text Recruiting
  • Video Interviewing
  • AI Matching
  • LinkedIn
  • Indeed

Only in UKG Pro

  • HR Management
  • Payroll
  • Benefits Administration
  • Talent Management
  • Workforce Management
  • Salesforce
  • Google Workspace
  • ServiceNow

Both cover

  • Analytics
  • Workday
  • Microsoft 365
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

iCIMS

  • Enterprise applicant tracking with configurable hiring workflowsnot UKG Pro
  • High volume hiring in retail, hospitality and healthcarenot UKG Pro
  • Candidate relationship management and automated campaignsnot UKG Pro
  • Career site and employer branding managementnot UKG Pro
  • Employee onboarding after offer acceptancenot UKG Pro

UKG Pro

No use cases recorded yet. See the UKG Pro review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iCIMS

  • Difficult customer support requiring escalation for resolution
  • Complex and dated user interface compared to modern cloud recruiting tools
  • CRM, ATS, and Text engagement systems do not sync well and require separate logins
  • Custom reporting is difficult to create without IT expertise

UKG Pro

  • No access to super-user privileges or advanced database customization
  • Limited system procedure access for advanced administrative functions
  • No direct host access via SSH, Telnet, or remote desktop connectivity
  • Requires paid technical support subscription for assistance beyond standard support

Pricing, plan by plan

iCIMS

$14500/year

No published plan breakdown. See the iCIMS review.

UKG Pro

On request

No published plan breakdown. See the UKG Pro review.

Which should you pick?

Choose iCIMS if

  • You need applicant tracking.
  • You work on Web, Ios, Android.
  • You also want crm.
iCIMS review

Choose UKG Pro if

  • You need hr management.
  • You work on Web, Mobile (iOS/Android), Cloud (Hosted).
  • You also want payroll.
UKG Pro review

Questions people ask

Is iCIMS or UKG Pro better?
Neither clearly leads. iCIMS starts at $14500/year and UKG Pro at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iCIMS or UKG Pro?
iCIMS starts at $14500/year and UKG Pro at On request.
Does iCIMS or UKG Pro run on more platforms?
iCIMS runs on Web, Ios, Android. UKG Pro runs on Web, Mobile (iOS/Android), Cloud (Hosted).
What is iCIMS best used for?
iCIMS is most often used for enterprise applicant tracking with configurable hiring workflows, high volume hiring in retail, hospitality and healthcare, candidate relationship management and automated campaigns, career site and employer branding management. Of those, enterprise applicant tracking with configurable hiring workflows and high volume hiring in retail, hospitality and healthcare are not what UKG Pro is typically brought in for.
What can iCIMS do that UKG Pro cannot?
iCIMS covers Applicant Tracking, CRM, Career Sites, Text Recruiting. UKG Pro covers HR Management, Payroll, Benefits Administration, Talent Management. Both handle Analytics, Workday, Microsoft 365, Web support.

Answered from the vendors’ own pages

iCIMS: How much does iCIMS cost?

iCIMS pricing varies from $14,500 to $635,000 annually depending on organization size and modules. Mid-market companies typically pay $15,000-$35,000 annually, with larger enterprises exceeding $100,000 plus implementation fees.

Source
UKG Pro: What databases does UKG Pro support?

UKG Pro is a cloud-based HCM platform that manages payroll, benefits, and HR across 160+ countries in a single integrated system.

Source
iCIMS: What companies use iCIMS?

iCIMS serves more than 4,400 companies across 200 countries, including a quarter of Fortune 500 companies, particularly in retail, healthcare, manufacturing, and finance sectors.

Source
UKG Pro: Does UKG Pro handle multi-country payroll?

Yes. UKG Pro can manage global payroll complexity and ensure accurate, compliant payroll processing across 160+ countries, all in one seamless experience.

Source
iCIMS: Does iCIMS integrate with other HR systems?

Yes, iCIMS connects with more than 800 partner technologies including job boards, background check services, HR systems, and social platforms.

Source
UKG Pro: What features are included in time and attendance tracking?

Time and Attendance module monitors employee working hours, attendance, and related data to drive accurate payroll processing and compliance.

Source
iCIMS: How long does iCIMS implementation take?

iCIMS implementation is typically lengthy and complex, with setup time varying based on workflow complexity, integrations, and organizational requirements. The process requires professional services and can involve extended ramp-up periods for configuration and training.

Source
UKG Pro: Does UKG Pro offer reporting and analytics?

Yes. UKG Pro provides customizable reporting and analytics for actionable workforce insights, enabling data-driven human capital decisions.

Source
UKG Pro: What is UKG Talk?

UKG Talk is a built-in collaboration platform within UKG Pro that enables real-time team communication and engagement features.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on iCIMS

More on UKG Pro

Keep looking

Other head to heads