Softwr

Recruitment & ATS · head to head

iCIMS vs Zenefits

iCIMS logo

iCIMS

Recruitment & ATS

Talent cloud for transformative hiring

From
$14500/year
Rated
-
Full reviewWebsite
Zenefits logo

Zenefits

Payroll & Benefits

All-in-one HR platform for growing companies

From
$8/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: iCIMS difficult customer support requiring escalation for resolution; Zenefits product discontinued by parent company TriNet
  • They diverge on capability: iCIMS covers Applicant Tracking, Zenefits covers HR Administration.

Where they differ

Only the attributes on which iCIMS and Zenefits actually diverge.

Attributes where iCIMS and Zenefits differ
AttributeiCIMSZenefits
Starting price$14500/year$8/month
Pricing modelUnknownsubscription
PlatformsWeb, Ios, AndroidWeb
CategoryRecruitment & ATSPayroll & Benefits
Founded19992013

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iCIMS

  • Applicant Tracking
  • CRM
  • Career Sites
  • Text Recruiting
  • Video Interviewing
  • AI Matching
  • Analytics
  • LinkedIn

Only in Zenefits

  • HR Administration
  • Benefits Management
  • Payroll
  • Time and Scheduling
  • Compliance
  • Performance Management
  • Slack
  • Google Workspace

Both cover

  • Microsoft 365
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

iCIMS

  • Enterprise applicant tracking with configurable hiring workflowsnot Zenefits
  • High volume hiring in retail, hospitality and healthcarenot Zenefits
  • Candidate relationship management and automated campaignsnot Zenefits
  • Career site and employer branding managementnot Zenefits
  • Employee onboarding after offer acceptancenot Zenefits

Zenefits

No use cases recorded yet. See the Zenefits review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iCIMS

  • Difficult customer support requiring escalation for resolution
  • Complex and dated user interface compared to modern cloud recruiting tools
  • CRM, ATS, and Text engagement systems do not sync well and require separate logins
  • Custom reporting is difficult to create without IT expertise

Zenefits

  • Product discontinued by parent company TriNet
  • Remaining customers forced to migrate to more expensive TriNet products

Pricing, plan by plan

iCIMS

$14500/year

No published plan breakdown. See the iCIMS review.

Zenefits

$8/month
  • Essentials$8/month
    • HR Administration
    • Time Off Tracking
    • Scheduling
  • Growth$16/month
    • All Essentials features
    • Compensation Management
    • Performance Management

Which should you pick?

Choose iCIMS if

  • You need applicant tracking.
  • You work on Web, Ios, Android.
  • You also want crm.
iCIMS review

Choose Zenefits if

  • You need hr administration.
  • You also want benefits management.
Zenefits review

Questions people ask

Is iCIMS or Zenefits better?
Neither clearly leads. iCIMS starts at $14500/year and Zenefits at $8/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iCIMS or Zenefits?
iCIMS starts at $14500/year and Zenefits at $8/month.
Does iCIMS or Zenefits run on more platforms?
iCIMS runs on Web, Ios, Android. Zenefits runs on Web.
What is iCIMS best used for?
iCIMS is most often used for enterprise applicant tracking with configurable hiring workflows, high volume hiring in retail, hospitality and healthcare, candidate relationship management and automated campaigns, career site and employer branding management. Of those, enterprise applicant tracking with configurable hiring workflows and high volume hiring in retail, hospitality and healthcare are not what Zenefits is typically brought in for.
What can iCIMS do that Zenefits cannot?
iCIMS covers Applicant Tracking, CRM, Career Sites, Text Recruiting. Zenefits covers HR Administration, Benefits Management, Payroll, Time and Scheduling. Both handle Microsoft 365, Web support, Ios support, Android support.

Answered from the vendors’ own pages

iCIMS: How much does iCIMS cost?

iCIMS pricing varies from $14,500 to $635,000 annually depending on organization size and modules. Mid-market companies typically pay $15,000-$35,000 annually, with larger enterprises exceeding $100,000 plus implementation fees.

Source
Zenefits: Is Zenefits still available as a standalone product?

No. Zenefits was discontinued as a standalone product after TriNet's acquisition in 2022. Existing customers are being migrated to TriNet HR Plus (ASO) or TriNet PEO at higher costs.

Source
iCIMS: What companies use iCIMS?

iCIMS serves more than 4,400 companies across 200 countries, including a quarter of Fortune 500 companies, particularly in retail, healthcare, manufacturing, and finance sectors.

Source
Zenefits: What were Zenefits' main features before discontinuation?

Zenefits provided HR, benefits management, payroll as optional add-on, time and attendance tracking, and compliance tools for small to mid-sized businesses with 10-200 employees.

Source
iCIMS: Does iCIMS integrate with other HR systems?

Yes, iCIMS connects with more than 800 partner technologies including job boards, background check services, HR systems, and social platforms.

Source
iCIMS: How long does iCIMS implementation take?

iCIMS implementation is typically lengthy and complex, with setup time varying based on workflow complexity, integrations, and organizational requirements. The process requires professional services and can involve extended ramp-up periods for configuration and training.

Source
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