Softwr

Healthcare · head to head

Halaxy vs ImproMed

Halaxy logo

Halaxy

Healthcare

Practice management for allied health that charges nothing for the software and earns on payments

From
Free
Rated
-
Full reviewWebsite
I

ImproMed

Veterinary

On-premise Windows practice management with deep inventory and financial reporting, now inside Covetrus

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Halaxy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Halaxy the software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.; ImproMed it is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • They diverge on capability: Halaxy covers No licence fee, ImproMed covers Multi-location inventory.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Halaxy and ImproMed actually diverge.

Attributes where Halaxy and ImproMed differ
AttributeHalaxyImproMed
Starting priceFreeOn request
Pricing modelFree software, revenue taken on payments and creditsquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWindows
CategoryHealthcareVeterinary

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Halaxy

  • No licence fee
  • Integrated claiming
  • Credit-based extras
  • Online booking
  • Clinical notes and templates
  • Card payments
  • Multi-practitioner diary
  • Patient portal

Only in ImproMed

  • Multi-location inventory
  • Production reporting
  • Wellness plans
  • Laboratory and imaging integration
  • On-premise deployment
  • Covetrus prescription management

What people use each for

The jobs each tool is most often brought in to do.

Halaxy

  • A solo psychologist starting out who wants Medicare and private health claiming without committing to a monthly subscription before there is any incomenot ImproMed
  • A physiotherapy clinic that wants patient reminders, online booking and card payments reconciled against invoices in one systemnot ImproMed
  • An NDIS provider that needs claim generation and service agreement tracking built into the same record as clinical notesnot ImproMed
  • A multi-location allied health group in Australia that wants one diary across sites without paying per practitioner licencesnot ImproMed

ImproMed

  • A multi-doctor hospital carrying significant inventory value that needs reorder points and vendor price comparisonnot Halaxy
  • A practice manager who has to analyse production by veterinary surgeon and reconcile it against the general ledgernot Halaxy
  • A hospital in an area with unreliable internet that will not put the appointment book and records on a cloud connectionnot Halaxy
  • A small group running wellness plans that need recurring billing and compliance tracking against patientsnot Halaxy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Halaxy

  • The software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.
  • Credits are prepaid and consumed by ordinary daily activity including SMS reminders and Medicare claims, so running out mid-week silently stops reminders going to patients, which shows up as no-shows rather than as an error message.
  • Features that competitors treat as standard, including two-way calendar sync, API access and a dedicated SMS number, are locked behind the credit subscription, so the headline free tier is thinner than it first appears.
  • Claiming, funding and payment integrations are deeply Australian, so practitioners in the UK, Canada or the United States get the diary and notes but very little of the automation that makes the product worth choosing.
  • Because the vendor earns on payment volume, its interests and yours diverge on card processing: switching to a cheaper acquirer breaks the automatic reconciliation that is the main operational reason to stay on the platform.

ImproMed

  • It is a server-based Windows product, so the practice owns the hardware, the SQL database, the patching and the backup regime, and those costs never appear in the software quotation.
  • Covetrus markets Pulse as its strategic cloud platform while holding three legacy practice management systems, so ask directly what development ImproMed still receives and get the support commitment and end-of-life notice period in writing.
  • Remote and mobile access is weak compared with cloud systems, which matters for on-call work, home record review and multi-site groups sharing patients.
  • The interface is dense and dated, and training a new receptionist or technician on it takes materially longer than on a modern cloud system.
  • If Covetrus does steer customers to Pulse, the migration is a full data conversion with retraining, so the cost of the eventual move should be priced into the decision now rather than later.

Pricing, plan by plan

Halaxy

Free
  • HalaxyFree
    • Unlimited practitioners with no subscription fee
    • Diary, patient records, clinical notes and invoicing
    • Online booking page
  • Premium subscription$25/month
    • Priced at 25 credits per month, so roughly AUD 4 to 6 depending on credit rate
    • Two-way calendar sync
    • White-label branding

ImproMed

On request
  • ImproMed Infinity$undefined/year
    • Quoted per practice with a licence and an annual support agreement
    • Server hardware and database licensing are the responsibility of the practice
    • Data conversion and training charged separately

Which should you pick?

Choose Halaxy if

  • You need no licence fee.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want integrated claiming.
Halaxy review

Choose ImproMed if

  • You need multi-location inventory.
  • You work on Windows.
  • You also want production reporting.
ImproMed review

Questions people ask

Is Halaxy or ImproMed better?
Neither clearly leads. Halaxy starts at Free and ImproMed at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Halaxy or ImproMed?
Halaxy has a free tier; the other does not. Paid plans start at Free for Halaxy and On request for ImproMed.
Does Halaxy or ImproMed run on more platforms?
Halaxy runs on Web, iOS, Android. ImproMed runs on Windows.
Can I use Halaxy for free?
Yes. Halaxy has a free tier, so you can try it without paying. ImproMed starts at On request.
What is Halaxy best used for?
Halaxy is most often used for a solo psychologist starting out who wants medicare and private health claiming without committing to a monthly subscription before there is any income, a physiotherapy clinic that wants patient reminders, online booking and card payments reconciled against invoices in one system, an ndis provider that needs claim generation and service agreement tracking built into the same record as clinical notes, a multi-location allied health group in australia that wants one diary across sites without paying per practitioner licences. Of those, a solo psychologist starting out who wants medicare and private health claiming without committing to a monthly subscription before there is any income and a physiotherapy clinic that wants patient reminders, online booking and card payments reconciled against invoices in one system are not what ImproMed is typically brought in for.
What can Halaxy do that ImproMed cannot?
Halaxy covers No licence fee, Integrated claiming, Credit-based extras, Online booking. ImproMed covers Multi-location inventory, Production reporting, Wellness plans, Laboratory and imaging integration.

Answered from the vendors’ own pages

Halaxy: Is Halaxy genuinely free or is there a hidden subscription?

The core practice management software has no subscription fee for any number of practitioners. Halaxy earns from card processing fees, prepaid credits for SMS and claiming, and an optional premium subscription priced at 25 credits a month.

ImproMed: Is ImproMed still being developed?

Ask Covetrus for a release history and a written support commitment. Pulse is the stated strategic cloud product, and ImproMed, AVImark and RxWorks are all legacy systems in the same portfolio.

Halaxy: What does it actually cost a busy clinic?

Budget for card fees of roughly 1.5 to 1.9 per cent plus 75 cents to a dollar per transaction, plus credits at about AUD 0.15 to 0.22 each for every SMS, claim and telehealth session. A clinic with heavy card volume can pay more in total than a flat-rate competitor.

ImproMed: Can it run in the cloud?

It is designed for an on-premise server. Hosting it on a remote desktop service is possible but it is not a native cloud application and does not behave like one.

Halaxy: Can I use it outside Australia?

Yes for the diary, notes, invoicing and booking. No for Medicare, DVA, NDIS and Australian health fund claiming, which is where most of the value sits.

ImproMed: What is it better at than cloud alternatives?

Inventory control and financial and production reporting. Practices with high stock value and several veterinary surgeons are the ones that notice the difference.

Halaxy: Does it handle NDIS?

Yes, including NDIS claim generation, service agreements and plan management alongside clinical records.

ImproMed: What happens to my data if we move to Pulse?

A conversion project. Establish before signing what Covetrus will convert, what it will not, and who pays for it.

Share

Related pages

More on Halaxy

More on ImproMed

Keep looking

Other head to heads